Jack In The Box

I'd put zero stars if I could , tiny tacos were like rubber and felt microwaved. Unacceptable they werent ever busy either. Drive thru was empty and only 2 customers inside . No excuse for rubbery left out tiny tacos . Broken fries . Not cold enough milkshakes they are more like soup. Usually they take like 20+min for simple food orders. One time they even messed up and gave my one sandwich to another customer when I waited 20 min for a grilled cheese . Ridiculous .

Atmosphere: 1

Food: 1

Service: 1

When will you guys realize hiring people who hate their job ain’t the move! Whoever is working the window at this exact hour should be talked too. Wow literally drove away but had to leave this review to make a point abt these fast food businesses hiring ppl like that! Literally was on a business call for a job opportunity worth more than homegirls salary for two weeks sorry if I needed a moment before ordering instead very rudly insisted I order in that very moment cause people are waiting behind me this ain’t a race girl sorry you got to do your job. Have yall never been taught patience I guess not. I’ll be giving my business elsewhere n I know that might not hurt the company but in the long run ppl working for you like that will be the demise of a lot of places. I def ain’t spending my money to people the service like that nope thank god there’s so many other options. Btw got the business deal I needed for my daughter and I to keep shining times are hard, single mom real world adult problems! I guess minimum wage employees don’t seem to get when tested with real people who make real money, to think I vote for yall to get raises non of your younger generation deserves it. Life gets harder learn from this as your business should have too by now but they keep hiring miserable people working a drive thru thinking about herself n a damn fast food line that will be tended too chill so I left so fast she should be able to get right to it now. Hahahahahah 0 stars if I could she did nothing but be rude, cold world but god is good n I’ll be ok but this will be seen n hope a learning lesson to those who come across such nasty people protect your peace

Atmosphere: 1

Food: 1

Service: 1

If I could give zero stars I WOULD. I had called yesterday about leaving a vape at jack in the box RIGHT after I left. The girl answered and asked for my first and last name and said she’d leave it out for me when I’m ready to pick it up. Keep in mind it was worth $80.00. So when I had went to pick it up TODAY the manager denied it was ever there and I asked if she could ask her coworkers and she refused!!! So I told her I’ll be emailing corporate and she said okay that’s good. My boyfriend called and asked for her name and she refused to give it on the phone. I also asked her name and she would not give it to me. I just could not believe the terrible service and couldn’t believe she wouldn’t even ask any other workers about it. I WILL be emailing corporate because now this is stolen property and they strictly told me they would put it in the back safely for me to come pick it up it’s no longer there so therefore it’s stolen. I hope corporate can handle this situation better than she could. Here’s a picture of the lady below she should NOT have a job after this based on how she treats customers. So rude and disrespectful.

Atmosphere: 1

Food: 1

Service: 1

I don’t usually leave negative reviews, but this visit was truly disappointing. The cashier, Joana A., was rude and gave unnecessary attitude when I asked for hot sauce and ranch at the drive-thru. She claimed they were already placed at the bottom of the bag with the napkins, but when I checked, there was nothing there. After informing her, she handed us only three packs of hot sauce and no ranch—even though we had ordered four tacos.

When I got home, I confirmed that there was still no ranch or any extra sauce, and to top it off, the tacos I specifically requested with no yellow cheese had yellow cheese anyway. It’s frustrating to deal with poor customer service, especially when there were no other cars behind us and there was no rush. Definitely expected better.

Food: 1

Service: 1

Food tasted awful. I ordered bacon, eggs cheese croissant & the also put ham on it the cheese tastes awful. Had to throw it away what a waste of money.

Atmosphere: 1

Food: 2

Service: 3

I visited this Jack in the Box location around 8 AM and was disappointed by the lack of patience from the gentleman taking my order at the drive-thru. While I understand that fast food service can be busy, I felt rushed as he repeatedly asked if I was finished while I was still ordering. When I arrived at the window, he asked if I had ever ordered there before, which felt dismissive rather than helpful.

Good customer service includes patience, especially for customers who may need a little more time. A more understanding and courteous approach would make the experience much better for everyone. I hope management can emphasize the importance of patience and kindness in customer interactions.

Atmosphere: 1

Food: 3

Service: 1

Great remodeling. Delicious food. Friendly smiles. Can't beat it.
Ans don't let me forget the awesome low prices. !!! All the way around big win. Love u guys and gals over there

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sourdough Jack, Egg Rolls, Curly Fries, Onion Rings, Chicken Sandwich, Jumbo Jack, Breakfast Jack, Cluck Sandwich, Tiny Tacos, 2 Tacos

Excellent service

Spicy chicken sandwich is my favorite, always hot and fresh, fast friendly service

Atmosphere: 5

Food: 5

Service: 5

2 times in a row. Missing multiple items. Ordered online and gave them time. Always a fail. 1/1/2025. Was not even busy

Food: 3

Service: 1

You should train better the girl that was working in the window at 9:30PM 12/22/24. Make her check the orders she gives out instead of handing out the wrong order. I know you have a timer but if you hand the wrong order then why do it quick at all??🤷🏽‍♂️🤷🏽‍♂️🤷🏽‍♂️

Atmosphere: 2

Food: 1

Service: 1

This places has very great graveyard team fast and very friendly. The manager was so kind she gave me a sample of an item that I asked about so I could try it.

Parking: Easy to find

Kid-friendliness: Kid friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Rolls, Curly Fries, Chicken Sandwich, Tiny Tacos

The doors were locked and it’s barely 9:07. There dine in sign says open till 12

Looks like they are using regular meat for the smash burgers
Lazy unfriendly and take too long to give you your food.

Atmosphere: 1

Food: 1

Service: 1

Stopped in for a quick burger. I was greeted with a smile at the window and my food was very good.

Atmosphere: 3

Food: 4

Service: 5