KFC

31257 Riverside Dr, Lake Elsinore
(951) 674-3300

Recent Reviews

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Shivnay Kumar

Sorry to do this but I came in with the deal options of the 4 piece drums and thigh with two sides for $12. Not an online deal, not a coupon either. Just a normal order per KFC. No staff attends to me while waiting for over 10 minutes in front of the counter. Then Felis comes up and decides to ruin the entire order that is listed and not offer it with absolutely terrible attitude. She should get some customer service training along with all the staff that just stares are you while waiting to get an order. It's called fast food for a reason folks. I would not recommend which is why I go to Popeyes mostly.

Atmosphere: 1

Service: 1

Recommended dishes: Fried Chicken

KATelyn

The teenager that told my order was very rude they don't know how to listen to customer orders and causing at you because they have a bad day with others customer

l opinion

Just went through a drive thru ordered 8 pieces chicken meal . Person taking order very inattentive and the guy that open the window and gave the food are very rude. We ask if there's a senior discount and response and told us "" I don't know sir I just work over here" and slam the window. Asked for plates and spoons , condiments prior, nothing given zero were given. This guy needs to get fired. Poor , terrible customer service, never encountered such an employee like that , that doesn't know about the company that he is working for or the policy. This is not the first that it happened in this location, tried it again, same thing happened. Poor orientation or employee just doesn't care.

Atmosphere: 1

Food: 1

Service: 1

Philip Saad

The cashier has very bad attitude, I think she is Under the influence of waste
My ticket #4004 10/26/2024 3:20 pm

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Fried Chicken

Elizabeth Gutierrez

Elizabeth worst chicken I ever bought, dry, old and very bad taste

Atmosphere: 3

Food: 1

Service: 4

Marsha Bogan-Santos

Bought the Tuesday 8 piece, 4 legs/4 thighs $10 special. Got 4 legs, 2 thighs and 2 overcooked dried-out breast's. Took the breast's back. Last time I went, I got 8 legs! Love KFC but hate the way this KFC always seems to mix-up the orders.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Really Dry Food from KFC Lake Elsinore CA, Fried Chicken

Eric Yopp

This is a medium size drink now. What a joke.

iker hassey

I went to this location ordering on the app and was my surprise that they charged me twice and didn’t have my order. I show them proof that I made an order and was surprised how incompetent were to solve this problem just giving me a phone number to call just because I asked. For sure now I just didn’t have my order but also not my money.

Atmosphere: 1

Food: 1

Service: 1

Lori Martinez

Always check your order before you leave the drive thru. Ordered 2 drumsticks with mashed potatoes and received 3 chicken strips and Mac and cheese. Yuck! Get it right.

Food: 3

Service: 1

Debbie Meece

Quick friendly service. The cantina chicken tacos were delicious ?

Atmosphere: 5

Food: 5

Service: 5

Judith Darnold

Horrible, awful food. Old chicken, overcooked, tough. Super over salted. Coleslaw had way too much vinegar. We are in our 70's, used to eat at FFC alot in the 70's, 80's. I cannot believe how bad it is. Prices are outrageous! Inedible. Never will go back again. Very sad.

Izzy Nicholas

Having to charge for sauce because the food I got dictates if I get a free sauce or not is Embarrassing.

Atmosphere: 3

Food: 3

Service: 1

Mikey Alexander

Forced to buy food before being allowed to use the restroom. Stuupid.

Travis Korn

Chicken over cooked dry hardly able to eat especially for seniors . I'll never return again .for $25 of trash chicken .

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Fried Chicken

xXJnocideXx

Food is ok, but they are never going to have all the different types of chicken within an 1.5 to 2 hours from closing.

Atmosphere: 3

Food: 4

Service: 1

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