The food here is absolutely delicious. It actually makes me sad to leave this review because the young waitress who helped us each time we came in to sit at an actual table or booth was always super sweet and helpful so this is not regarding her service but rather the OWNERS’ customer service.
Both the husband and wife work together here. The husband works behind the sushi bar and the wife helps with taking orders and running food out. Sometimes there can be a miscommunication between them and this results in the customer having to deal with the consequences.
The very last time we went here, my husband and I came in for dinner at the sushi bar and we ordered one of the sushi combination dinners. The wife misunderstood me when I said I wanted to choose the sashimi twice for my selections (it says choose two below and the options included sashimi) and the chef behind the sushi bar started making small talk on fish, treating us like family, we were giggling and enjoying our time.
Of course I didn’t realize there was a misunderstanding in what I ordered until I was given the check and realized I was paying nearly $60 for my share of food not including the sake or sides we ordered. Insanely expensive for sashimi.
My mistake came when I went up to the wife to question why they did a double order of sashimi when I had asked for a sushi combination with all sashimi. She went up to the husband and they exchanged a few words and he yelled across the restaurant to me: “you were served a double order, you ate all that fish, what did you think?”
I was baffled.
Whats funny is we didn’t try to fight the check, we were just wondering what happened (saw double order charge) and that was enough for them to make us feel unwelcome the rest of the evening. Even after we paid. The sushi chef / owner didn’t even tell us goodbye on our way out.
Sad to say I will never return. I really wanted to love this place especially after hearing so many good things but it doesn’t really matter to me if the food is great.
If this is how you treat your customers when you receive the tiniest bit of pushback or criticism, you don’t need my business. You’re clearly doing well enough that kindness can be selective.
Good luck… and my advice? Sit at a table versus the bar.
Atmosphere: 3
Food: 5
Service: 1
Caroline Guerrero
Nekko Sushi is so delicious! Food is great top quality and prices are fair. This restaurant is so clean organized and owners are nice. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Griffen Stapp
Neko sushi is a great sushi place we found in our area. The inside is very soothing and relaxing, and they were quite busy. The menu is quite extensive but we decided on ordering a few rolls, which seemed very different than those we have seen at other places. We also ordered some sake. The combination was delicious and all their rolls were quite affordable. For a good sushi place for rolls check this place out!
Atmosphere: 4
Food: 5
Service: 5
Brayson Leinen
Love this place tried it once and now I'm hooked, there such great people
Atmosphere: 5
Food: 5
Service: 5
Alex Diaz
Delicious sushi prepared fresh before your eyes. Japanese beers, lunch specials, anazing salads.
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Tsuchiyama
My go to Japanese restraunt. FRIENDLY STAFF! I have never been rushed here. Its always busy so you know it's good. Highly recommended this place.
Atmosphere: 5
Food: 5
Service: 5
Isaac Sanchez
I’ve never had a bad experience in the many times I’ve come here. The owner and employees are friendly and attentive. Their rainbow roll and golden Cali rolls are our go tos. Thanks for the amazing service.
Atmosphere: 5
Food: 5
Service: 5
Kelvin Monroy
Not worth it, go somewhere else.
The crunch roll was soggy, not crunchy and avocado was brown. The Philly was okay, but fish inside it was not fresh. The rest of the food was bland. They didnt even include the sauce for the crunch. Glad I didnt order sashimi or anything else.
For the price it's not worth it. Go down to Temecula and get sushi out there instead. Idk if it was a one off, but ain't going back.
Food: 1
MOOREFUN FAM
It was AWESOME I loved the food Especially the Alaskan Rolls
One of our favorite Sushi places!! The food and the service are the bomb.com! Charlie and his wife are both amazing! They make you feel right at home.
Sarah Juarez
Love this place and great food but once your given the bill to pay they will be down the neck rushing you to hurry and pay I just felt very rushed I did not bother to leave a tip because of it
Heather Thornton
First time here and everything was amazing!! Great food, great service and a cozy clean little dine-in area.
Monica Coronado (internalbeauty7)
Came here for dinner as a party of 4 and overall enjoyed the atmosphere, service, and options. The chicken yakisoba noodles were great. We also ordered a few rolls. The Mexican roll was our favorite. The rating would've been a 5, but most of our rolls were drenched or completely surrounded in eel sauce. It took away from the flavor of the sushi and, at some point, started to make us feel sick. Less is more in that aspect. I also wish the rolls came on rectangular dishes instead of regular plates. It makes it hard to set on the table, especially when the table is already full.
Joyce Lavin
Hannah is the absolute best! She is kind and goes out of her way to ensure her customers are happy.
The BEST Salmon Sashimi !
Atmosphere: 5
Food: 5
Service: 5
The food here is absolutely delicious. It actually makes me sad to leave this review because the young waitress who helped us each time we came in to sit at an actual table or booth was always super sweet and helpful so this is not regarding her service but rather the OWNERS’ customer service.
Both the husband and wife work together here. The husband works behind the sushi bar and the wife helps with taking orders and running food out. Sometimes there can be a miscommunication between them and this results in the customer having to deal with the consequences.
The very last time we went here, my husband and I came in for dinner at the sushi bar and we ordered one of the sushi combination dinners. The wife misunderstood me when I said I wanted to choose the sashimi twice for my selections (it says choose two below and the options included sashimi) and the chef behind the sushi bar started making small talk on fish, treating us like family, we were giggling and enjoying our time.
Of course I didn’t realize there was a misunderstanding in what I ordered until I was given the check and realized I was paying nearly $60 for my share of food not including the sake or sides we ordered. Insanely expensive for sashimi.
My mistake came when I went up to the wife to question why they did a double order of sashimi when I had asked for a sushi combination with all sashimi. She went up to the husband and they exchanged a few words and he yelled across the restaurant to me: “you were served a double order, you ate all that fish, what did you think?”
I was baffled.
Whats funny is we didn’t try to fight the check, we were just wondering what happened (saw double order charge) and that was enough for them to make us feel unwelcome the rest of the evening. Even after we paid. The sushi chef / owner didn’t even tell us goodbye on our way out.
Sad to say I will never return. I really wanted to love this place especially after hearing so many good things but it doesn’t really matter to me if the food is great.
If this is how you treat your customers when you receive the tiniest bit of pushback or criticism, you don’t need my business. You’re clearly doing well enough that kindness can be selective.
Good luck… and my advice? Sit at a table versus the bar.
Atmosphere: 3
Food: 5
Service: 1
Nekko Sushi is so delicious! Food is great top quality and prices are fair. This restaurant is so clean organized and owners are nice. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Neko sushi is a great sushi place we found in our area. The inside is very soothing and relaxing, and they were quite busy. The menu is quite extensive but we decided on ordering a few rolls, which seemed very different than those we have seen at other places. We also ordered some sake. The combination was delicious and all their rolls were quite affordable. For a good sushi place for rolls check this place out!
Atmosphere: 4
Food: 5
Service: 5
Love this place tried it once and now I'm hooked, there such great people
Atmosphere: 5
Food: 5
Service: 5
Delicious sushi prepared fresh before your eyes. Japanese beers, lunch specials, anazing salads.
Atmosphere: 5
Food: 5
Service: 5
My go to Japanese restraunt. FRIENDLY STAFF! I have never been rushed here. Its always busy so you know it's good. Highly recommended this place.
Atmosphere: 5
Food: 5
Service: 5
I’ve never had a bad experience in the many times I’ve come here. The owner and employees are friendly and attentive. Their rainbow roll and golden Cali rolls are our go tos. Thanks for the amazing service.
Atmosphere: 5
Food: 5
Service: 5
Not worth it, go somewhere else.
The crunch roll was soggy, not crunchy and avocado was brown. The Philly was okay, but fish inside it was not fresh. The rest of the food was bland. They didnt even include the sauce for the crunch. Glad I didnt order sashimi or anything else.
For the price it's not worth it. Go down to Temecula and get sushi out there instead. Idk if it was a one off, but ain't going back.
Food: 1
It was AWESOME I loved the food Especially the Alaskan Rolls
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of our favorite Sushi places!! The food and the service are the bomb.com! Charlie and his wife are both amazing! They make you feel right at home.
Love this place and great food but once your given the bill to pay they will be down the neck rushing you to hurry and pay I just felt very rushed I did not bother to leave a tip because of it
First time here and everything was amazing!! Great food, great service and a cozy clean little dine-in area.
Came here for dinner as a party of 4 and overall enjoyed the atmosphere, service, and options. The chicken yakisoba noodles were great. We also ordered a few rolls. The Mexican roll was our favorite. The rating would've been a 5, but most of our rolls were drenched or completely surrounded in eel sauce. It took away from the flavor of the sushi and, at some point, started to make us feel sick. Less is more in that aspect. I also wish the rolls came on rectangular dishes instead of regular plates. It makes it hard to set on the table, especially when the table is already full.
Hannah is the absolute best! She is kind and goes out of her way to ensure her customers are happy.
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