I came through the drive-thru to order a drink, and the girl on the speakerphone made it feel like it was fast food. I felt rushed to order, and she quickly ended the conversation, which felt rude. I've never experienced this type of customer service at any other Starbucks, and it wasn't even busy.
Atmosphere: 3
Food: 4
Service: 2
Bridget Wright
Typical Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Lemonade
Shannon Allee
Staff is rude and ignores mobile orders. Told me mobile orders are last. Last time I checked we pay the same as other customers and do mobile orders so they are ready when we arrive. This location is dirty and needs to be closed.
Atmosphere: 1
Food: 1
Service: 1
Dahlia Gonzalez
Was my first time purchasing at this starbucks and when i got my drink it was full of ice very much ripoff.
Cameron Quintos
I have gone here many times. The quality of the drinks is pretty much the same as every other Starbucks I've been to. All the employees are friendly except for one or two but that might be because I don't tip at Starbucks. It is mostly a nice place to have coffee and chill or study. However I stopped going because there were multiple times that another customer came in and had a really bad vibe (not the same person everytime) and I had to leave once because I felt really uncomfortable. But keep in mind, I exclusively went here at night, and those times only happened after 8 or 9PM.
Atmosphere: 3
Food: 5
Service: 4
Ashley Mix
In reference to Starbucks, this establishment falls short in several areas. The preparation of food and beverages lacks attention to detail and care, resulting in a mediocre final product. While it may suffice for a quick coffee fix, it fails to provide any exceptional qualities that would warrant a return visit. The staff exhibited a lack of personal touch and efficiency in their service.
Atmosphere: 4
Food: 4
Service: 3
Trevin Christensen
I’ve never been told I was wrong as a customer until speaking with “laney”. I buy the same drink everyday . And I know what a afagato shot is. A shot poured over the top. It’s kind of ridiculous I paid extra only to not receive a afagato shot and then be told I didn’t know what that is and it was already in the drink even though the whipped cream on top was completely un-disturbed. Meaning no shot was poured over the top. But I still paid for 3 extra shots . And then when I tried to call back to tell them because I’m on my way to work and had picked up the drink she feels like it’s correct to talk down to me.
Atmosphere: 3
Food: 2
Service: 1
David Costar
First time here was very nice fast and really nice person at the window name I think was Aubrey. Awesome drink thank you. ?
Food: 5
Service: 5
Ashley Jimenez
Outdoor seating is cute and they are always friendly here.
Atmosphere: 5
Service: 5
Recommended dishes: Lavender Oatmilk Latte, Chocolate Cake Pop
Kevin Oliver
They were very courteous and fast. We had even forgotten to order one of our drinks and they ran it out to us almost as fast as we could park. Also gave us some tips for dDisneyland planning for out day.
Horrible place and service. This is the third time i buy a mago dragon fruit lemonade and there is literally 3 pieces of dragonfruit in it! They are so cheap with the products for an overpriced drink it was very disappointing, Im never coming back to this business.
Atmosphere: 1
Food: 1
Service: 1
YouKnow Ozzy
Chloe Had The Best Customer Service and Was So Patient With Allowing Me To Take My Time and Getting My Custom Order. I Highly Recommend This Location For The Fast Service and Great Tasting Drinks.
Atmosphere: 5
Food: 5
Service: 5
Kayla Gieseman
Drive thru line is always really long, but the staff here make it go by so quick. I've never waited in the drive thru longer than 8 mins.
Atmosphere: 5
Food: 5
Service: 5
Tily Chavez
The people who work there are very friendly. And patients for when you are not quite sure what to ask for.
Atmosphere: 5
Food: 5
Service: 5
Reagan W.
Two black coffees and heated chocolate croissants. Ummmm… good! In and out after waiting outside in a long….. line. We were served very quickly and long line of cars dissipated in no time at all. Guy was wearing winter gloves as he handed me the drinks.
I came through the drive-thru to order a drink, and the girl on the speakerphone made it feel like it was fast food. I felt rushed to order, and she quickly ended the conversation, which felt rude. I've never experienced this type of customer service at any other Starbucks, and it wasn't even busy.
Atmosphere: 3
Food: 4
Service: 2
Typical Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Lemonade
Staff is rude and ignores mobile orders. Told me mobile orders are last. Last time I checked we pay the same as other customers and do mobile orders so they are ready when we arrive. This location is dirty and needs to be closed.
Atmosphere: 1
Food: 1
Service: 1
Was my first time purchasing at this starbucks and when i got my drink it was full of ice very much ripoff.
I have gone here many times. The quality of the drinks is pretty much the same as every other Starbucks I've been to. All the employees are friendly except for one or two but that might be because I don't tip at Starbucks. It is mostly a nice place to have coffee and chill or study. However I stopped going because there were multiple times that another customer came in and had a really bad vibe (not the same person everytime) and I had to leave once because I felt really uncomfortable. But keep in mind, I exclusively went here at night, and those times only happened after 8 or 9PM.
Atmosphere: 3
Food: 5
Service: 4
In reference to Starbucks, this establishment falls short in several areas. The preparation of food and beverages lacks attention to detail and care, resulting in a mediocre final product. While it may suffice for a quick coffee fix, it fails to provide any exceptional qualities that would warrant a return visit. The staff exhibited a lack of personal touch and efficiency in their service.
Atmosphere: 4
Food: 4
Service: 3
I’ve never been told I was wrong as a customer until speaking with “laney”. I buy the same drink everyday . And I know what a afagato shot is. A shot poured over the top. It’s kind of ridiculous I paid extra only to not receive a afagato shot and then be told I didn’t know what that is and it was already in the drink even though the whipped cream on top was completely un-disturbed. Meaning no shot was poured over the top. But I still paid for 3 extra shots . And then when I tried to call back to tell them because I’m on my way to work and had picked up the drink she feels like it’s correct to talk down to me.
Atmosphere: 3
Food: 2
Service: 1
First time here was very nice fast and really nice person at the window name I think was Aubrey. Awesome drink thank you. ?
Food: 5
Service: 5
Outdoor seating is cute and they are always friendly here.
Atmosphere: 5
Service: 5
Recommended dishes: Lavender Oatmilk Latte, Chocolate Cake Pop
They were very courteous and fast. We had even forgotten to order one of our drinks and they ran it out to us almost as fast as we could park. Also gave us some tips for dDisneyland planning for out day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Double-Smoked Bacon Cheddar & Egg Sandwich
Restaurantji Recommends
Horrible place and service. This is the third time i buy a mago dragon fruit lemonade and there is literally 3 pieces of dragonfruit in it! They are so cheap with the products for an overpriced drink it was very disappointing, Im never coming back to this business.
Atmosphere: 1
Food: 1
Service: 1
Chloe Had The Best Customer Service and Was So Patient With Allowing Me To Take My Time and Getting My Custom Order. I Highly Recommend This Location For The Fast Service and Great Tasting Drinks.
Atmosphere: 5
Food: 5
Service: 5
Drive thru line is always really long, but the staff here make it go by so quick. I've never waited in the drive thru longer than 8 mins.
Atmosphere: 5
Food: 5
Service: 5
The people who work there are very friendly. And patients for when you are not quite sure what to ask for.
Atmosphere: 5
Food: 5
Service: 5
Two black coffees and heated chocolate croissants. Ummmm… good! In and out after waiting outside in a long….. line. We were served very quickly and long line of cars dissipated in no time at all. Guy was wearing winter gloves as he handed me the drinks.
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