I normally go here and don't have an issue but tonight I went at like 11:30pm and they served me a completely raw burger, the fact that I payed 18$ for the meal and they still couldn't prepare it properly was ridiculous. I could've eaten something worth my money
Food: 1
Curly Zassy
The worse place to order The have a attitude and super slow They for ever Whats the point of taking order if they for ever
Atmosphere: 1
Food: 1
Service: 1
Rayleen P
I like this place it's ok. I especially love coming for a frosty. Today I tried their chicken sandwich it was ok, it was dry. Food was already made an sitting there because right after we placed the order, it was on a tray and ready to eat. I was like wow ok lol. Yeahh I prefer fried food fresh off the fryer lol. Other than that the staff is amazing. I am also disliking these new coke machines they dispense no syrup to carbonated water and the drinks suck.
Kid-friendliness: Yes, they do have kids meals.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fries
Sawicki49
Ordered a large meal which the fries and drink were but the burger was a jr burger real small when I asked them they said that's what I ordered so I just said forget it.
Atmosphere: 2
Food: 4
Service: 1
Michelle D
I am a bit disappointed, I ordered a big order $46.90 and I noticed as soon as I got home that the receipt isn't inside the bag and I'm missing some of my food. I am trying too call too let them know and they aren't answering the phone. The older Mexican lady that charges me was very rude as Iam asking her too read me back what I ordered because in the screen i didn't see my bacanator so I asked her if she got and she answered me like if I was bothering her and replied yelling saying it's the first thing you ordered and out of courtisness I asked her should I wait in the front and she replied with a attitude again and rolled her eyes at me and said yes. So as soon as I parked they gave me my food all fast and trying too cut me off line if I'm bothering them. So how am I supposed to tell them about my food if they kept my receipt. Im upset that they made me feel unappreciated of my business.
Michael Rowley
We arrived 9:50pm and asked if they were still open as the website says they were . We were directed to the kiosk ( since you can’t ever talk to a cashier anymore )
Told the manager we were confused and if he could please help us . He said “no I have a line of customers you can figure it out “
I walked out . You lost my business. Please retrain them tiny man .
Atmosphere: 1
Food: 1
Service: 1
Dominic Spinks
Great customer service!!! Best I've been to and the food was fresh!!! Managers are very helpful!!! 5 stars!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Whitney Kennedy
Stood in line with my 2 kids for about 10 minutes. We were the only people in line. Employees continuously walked past us and said nothing. Horrible customer service! Even a simple hi we will be right with you. Or an acknowledment would go a long way.
Atmosphere: 1
Service: 1
Cecilia Punzalan
So disappointed in Wendy's used to be so good . I haven't ordered since Our Son passed away. Ordered on Grubhub. Our food was smashed into a small bag and didn't receive a fries . It probably wouldn't fit in the small bag !!
Atmosphere: 4
Food: 5
Service: 2
Tan Ibarra
The food was warm today but when they got my order wrong, they asked for the sandwich back. I’m not unhygienic but you know if I told them there’s bacon missing from my sandwich you know I touched that bun and lettuce to double check. I hope either the cashier or the Mexican lady from the reviews eat it because this is not cool if they plan on recycling it for another customer
I spent over $50 dollars on this and Ordered delivery and they forgot my items AGAIN this is the third time I’ve dealt with this from this store! They never look or double check their orders it’s ridiculous
Food: 1
Service: 1
Ever Cifuentes
READ !!!!!!! THIS BEFORE EAT THE MANAGER IS OLD LADY VERY RUDE IM NO SURE IF SHE IS NEW BUT I GO THIS PLACE MANY TIMES BUT NOW SHE THERE EVRITHING IS ALL THE CONTROL BAD ATTITUDE PLEASE CHANGE THIS PERSON IS NO GOOD
Atmosphere: 1
Service: 1
Jose Oviedo
Food was really good. I like the fact that I get the coupons every now and then. Great deals
Atmosphere: 5
Food: 5
Service: 5
Tyler Smith
Always get the orders wrong and miss items ordered. Nice staff is the only positive.
I normally go here and don't have an issue but tonight I went at like 11:30pm and they served me a completely raw burger, the fact that I payed 18$ for the meal and they still couldn't prepare it properly was ridiculous. I could've eaten something worth my money
Food: 1
The worse place to order
The have a attitude and super slow
They for ever
Whats the point of taking order if they for ever
Atmosphere: 1
Food: 1
Service: 1
I like this place it's ok. I especially love coming for a frosty. Today I tried their chicken sandwich it was ok, it was dry. Food was already made an sitting there because right after we placed the order, it was on a tray and ready to eat. I was like wow ok lol. Yeahh I prefer fried food fresh off the fryer lol. Other than that the staff is amazing. I am also disliking these new coke machines they dispense no syrup to carbonated water and the drinks suck.
Kid-friendliness: Yes, they do have kids meals.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fries
Ordered a large meal which the fries and drink were but the burger was a jr burger real small when I asked them they said that's what I ordered so I just said forget it.
Atmosphere: 2
Food: 4
Service: 1
I am a bit disappointed, I ordered a big order $46.90 and I noticed as soon as I got home that the receipt isn't inside the bag and I'm missing some of my food. I am trying too call too let them know and they aren't answering the phone. The older Mexican lady that charges me was very rude as Iam asking her too read me back what I ordered because in the screen i didn't see my bacanator so I asked her if she got and she answered me like if I was bothering her and replied yelling saying it's the first thing you ordered and out of courtisness I asked her should I wait in the front and she replied with a attitude again and rolled her eyes at me and said yes. So as soon as I parked they gave me my food all fast and trying too cut me off line if I'm bothering them. So how am I supposed to tell them about my food if they kept my receipt. Im upset that they made me feel unappreciated of my business.
We arrived 9:50pm and asked if they were still open as the website says they were . We were directed to the kiosk ( since you can’t ever talk to a cashier anymore )
Told the manager we were confused and if he could please help us . He said “no I have a line of customers you can figure it out “
I walked out . You lost my business. Please retrain them tiny man .
Atmosphere: 1
Food: 1
Service: 1
Great customer service!!! Best I've been to and the food was fresh!!! Managers are very helpful!!! 5 stars!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Stood in line with my 2 kids for about 10 minutes. We were the only people in line. Employees continuously walked past us and said nothing. Horrible customer service! Even a simple hi we will be right with you. Or an acknowledment would go a long way.
Atmosphere: 1
Service: 1
So disappointed in Wendy's used to be so good . I haven't ordered since Our Son passed away. Ordered on Grubhub. Our food was smashed into a small bag and didn't receive a fries . It probably wouldn't fit in the small bag !!
Atmosphere: 4
Food: 5
Service: 2
The food was warm today but when they got my order wrong, they asked for the sandwich back.
I’m not unhygienic but you know if I told them there’s bacon missing from my sandwich you know I touched that bun and lettuce to double check.
I hope either the cashier or the Mexican lady from the reviews eat it because this is not cool if they plan on recycling it for another customer
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Terrible service with the local cashier!!
Atmosphere: 1
Food: 3
Service: 1
I spent over $50 dollars on this and Ordered delivery and they forgot my items AGAIN this is the third time I’ve dealt with this from this store! They never look or double check their orders it’s ridiculous
Food: 1
Service: 1
READ !!!!!!! THIS BEFORE EAT THE MANAGER IS OLD LADY VERY RUDE IM NO SURE IF SHE IS NEW BUT I GO THIS PLACE MANY TIMES BUT NOW SHE THERE EVRITHING IS ALL THE CONTROL BAD ATTITUDE PLEASE CHANGE THIS PERSON IS NO GOOD
Atmosphere: 1
Service: 1
Food was really good. I like the fact that I get the coupons every now and then. Great deals
Atmosphere: 5
Food: 5
Service: 5
Always get the orders wrong and miss items ordered. Nice staff is the only positive.
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