Wetzel's Pretzels

Excellent place to eat , I loved the food it was very warm , all the workers were very helpful I love this place , would recommend 10/10

Atmosphere: 5

Food: 5

Service: 5

Great location to get some yummy pretzels.

Atmosphere: 5

Food: 5

Service: 5

Purchase cinnamon bites close to $10 , tasted like if they were baked a couple of days ago.
In a place in oak glen you get 1 dozen small freshly made donuts in front of you apple made with cinnamon same cost despite a small business.

Atmosphere: 2

Food: 2

Service: 3

Good place ever

Excelent customer service...
Delicious 😋 pretzels

This is a very small place to grab a pretzel. We used to wait 3 to 10 minutes at the most. We came in yesterday to grab a pretzel, and there wasn't anything made but bites. Told me it'd be 30 ish minutes. I was irritated because I was trying to use my birthday coupon, and I couldn't because there were no pretzels in the pretzel shop yet, lol. It was around 2:30pm too.
My suggestion to do better is to have some made around lunch and right before dinner especially now that its summer time parents are every where school shopping with kids and teens.

Atmosphere: 1

Food: 1

Service: 2

Pretzels are good.
Inflation will put them out of business.
3 pretzels and 3 drinks should not cost 50 bucks.

Atmosphere: 5

Food: 5

Service: 5

I don't think I've ever been so irritated to the point where I write comments and messages looking for management or at least ANYONE to assist me with my frustration. I work in Lake Elsinore in a construction zone where it's not easy to get food delivered. So, at 3:53pm I placed an online order for 6pm to pick up because I only receive a short lunch. I arrived at the store at 5:57pm to pick up the order, I was told at that time it would be about another 15-20 min wait because they were just starting to prepare the order. So, I asked if I could just cancel the order because I was not going to be able to wait longer than 10 minutes, the cashier called someone to ask how to refund an order because I wanted it cancelled however, she failed to mention they couldn't accommodate my pickup time so that's why I wanted it cancelled. Once she hung up the phone, she said I had to go through post mates? Why would I go through them when I ordered through the store directly? So, I asked for a manager's contact info and I could only get a nervous shoulder shrug and she said I can email customer service. Not only am I out of $26 I've had now wasted over an HOUR trying to get in contact with somebody. Don't even try calling the store, they answer and hang up. I understand things happen but expecting me to just be okay with missing out on money because THE STORE is unorganized and unprofessional doesn't work for me.

Do not come here! Worst experience ever! Manager was very rude and refused to provide even 1 tbsp of heavy whipping cream even after I offered to pay for it! When we ask if there are free fills on the coffee they said "yes" and said you just have to pay for it! Terrible customer service. Worst customer service I've ever experienced!

Saw a sign that said wetzel pretzel. I've been to the outlets many times.had no clue it was here. Warm buttery and lightly salted.

Big disappointment! Got 2 raw pretzels, then a refund. Just a tease! I was so excited to eat a pretzel, and they couldn't make it happen. =(

Rude and incompetent. I can in here yesterday. There was a guy and a a girl working. I was the only customer. I ordered 3 items. 2 pizza bites and 1 jalapeño pepperoni pretzel. All items were available in the hot case 10 inches away. Yet somehow in less than 10 seconds, they forgot. I received 2 regular pepperoni pretzels and 1 cup of bites. When i brought it to their attention, the response was" we can't take them back". Needless to say I won't be returning. If you do go here, watch out for the stale ones they have just out of sight. You'll get hit with the old bait and switch

Saw a sign that said wetzel pretzel. I've been to the outlets many times.had no clue it was here. Warm buttery and lightly salted.

(Translated by Google) very rich mmm(Original)Muy ricosmmm

The food is mediocre at best. They could make the pretzels less greasy.