Wienerschnitzel
18284 Collier Ave #200, Lake Elsinore
(951) 805-9748
Recent Reviews
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Went through the drive thru this morning at about 10:40am. When your waiting at the window. Your able to can see the cook perfectly. I watched the lady preparing the food. Noticed she had no gloves on. Touching everything, shoved her hand into the the sleeve for the french fries to open it. Still with no gloves on! Wiped her hands on her clothes and then continued to touch food. We were at the window for about 4 minutes and the whole time. She never had gloves on or washed her freaking hands. That will be my last visit
Atmosphere: 1
Food: 1
Service: 1
Great location easyto get to. Quick and easy service đ. Chillie dogs and fries sounds like lunch to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Dog
I hate evil food!! Thank Jesus they have vegetarian dogs for their hot dogs instead of pork?
Great service and great deals. Love their chili cheese fries.
Atmosphere: 5
Food: 5
Service: 5
Got a large extra chili and extra cheese fries. Super delicious! If you don't ask for extra chili or cheese, you really don't get very much. My husband got a regular size and his looked pretty sad, very little cheese and chili. Associate helping us at drive thru provided great customer service. The drive thru line wasn't pack, so we got our food fast.
Food: 5
Service: 5
Love this places! Friendliest staff more accommodating than Chik Fil A!!
Atmosphere: 5
Food: 5
Service: 5
I am beyond frustrated with the customer service I received trying to resolve a simple issue! Last night, I ordered 2 double chili cheeseburgers but received 2 singles instead. I didnât realize the mistake until the store was closing and, being at work, I didnât have time to go back to fix it.
So, I tried handling it today. From the very start, the experience was absolutely unacceptable. When I called and asked to speak to the manager, the person on the line acted like they couldnât hear me and then hung up. I called back, and each time, they just said âhelloâ before hanging up againâthis happened three times!
I even tried calling privately, hoping someone would actually speak to me and resolve the issue, but it kept getting pushed to voicemail. Finally, I asked to speak to Ashley, the assistant manager, and when I asked for her by name, the staff on the line referred to my husbandâs name (which is what apparently shows on the caller ID) and said they are now blocking me!
This is, without a doubt, the worst customer service I have ever experienced. I came here because I usually leave good reviews, but this experience will absolutely be reflected in my feedback.
Be warned: this place is completely unprofessional and unwilling to correct even the simplest mistakes
Atmosphere: 1
Food: 1
Service: 1
Super clean yummy and fast service !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Chili Dog
I went through the drive through for the very first time experienced and â automated server â to take my order. Asked for a corn dog & she asked if I would like to upgrade. I asked the price she stated the price and then I told her no thank you. I then said can I have 50 cups of ice water and the employee then intervened and said thank you have a nice day. I said excuse me why? He said we donât play with orders . I explained I never experienced and automated server. He said itâs AI. I asked if it was different then i apologied and then I proceeded to try and place my order. He cut me off and said bye have a nice day. I pulled up to the window and of course no one was there. Went to the main door where he walks over and takes the pins out of the door to lock them. Then walks away as if I was aggressive or anything and he was in fear of his life. The store sign says â open â and itâs within operating hours. He then stands behind the counter and makes a phone call. A family of 3 walks up to try and open the door and itâs still locked . They walked around to see if anyone was inside and the associate was standing behind the counter on the phone. The family was disappointed and left.
Atmosphere: 1
Service: 1
Cool drive thru has ai taking order. Bacon ranch fries are 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice and my food was brought out at a timely matter
Atmosphere: 5
Food: 5
Service: 5
They literally always forget items from our order. Gave it 3 shots. Never coming back.
Atmosphere: 5
Food: 5
Service: 5
Great price and food
Great deal 2 chili dogs and chili fries đ for $6
Atmosphere: 5
Food: 5
Service: 4
It's new deals are cool for the quality of food that you're getting. Unlike before!
Atmosphere: 5
Food: 5
Service: 4
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