Very bad service. Walked in got a table in the bar section and set down nobody came to help us with service waited more then 45min and nobody came to help us.
Atmosphere: 1
Food: 1
Service: 1
Gerardo Hernandez
Went in for bogo tuesdays which is for dine-in, upon arrival im told dining area is unavailable only bar ( i have 1 toddler and 1 infant) There were families dining in, I asked about them and was told they were the last ones. It was 7 pm.
Service: 1
Josue Marquez
I dont know who the hell be seasoning the food but they gotta chill with them overly seasoned fries the cheese on my fries weren’t even melted and it was on the side instead of bieng melted on top the wings were just not satisfying at all and the vegies were just thrown in a small litle dealer bagie anyways nothing was tasty at all luckily i only spent 25 buks
Teresa Hawkins
Me and my daughter had chicken wings.And it had feathers on it also roaches crowded in lakewood
Atmosphere: 3
Food: 2
Service: 4
Orrey Modo
Another BWW that has decided to put the customer and service in last place. No one works the dinning room, you cant sit there. You must self seat in the bar, no one can be bothered to work the front desk. Oh now that your in the bar - where there are ZERO employees you can scan the QR code, download the App that is forced on you, you can order in no other way. NO ONE will take your order there in the restaurant or except your payment , you must use the app. Why are you bothering them with your patronage, get out , we don't want you here.
Atmosphere: 1
Food: 1
Service: 1
Vincent Hurtado
Christopher was a terrible server. For 1, he took 15 minutes to greet us after being sat. 2, he didn't bring out our food other people brought it out for him. 3, he never came to check on us, other servers were helping us out. 4, when it came time to pay, he didn't use our gift cards and it seemed like he was trying to pocket them.
Atmosphere: 2
Food: 4
Service: 1
Melissa Miranda
I recently visited your lakewood location and wanted to share my disappointing experience. The service was incredibly slow, and the food arrived lukewarm, as if it had been sitting out for a while. Plates were left uncleared, and it seemed like servers were overwhelmed, taking on multiple roles without sufficient support.
Given the high prices, I expected much better service and quality. Unfortunately, this was not the case. It was one of the worst dining experiences I’ve had, and I will not be returning to this establishment. I also plan to file a formal complaint with corporate to ensure these issues are addressed.
Atmosphere: 1
Food: 1
Service: 1
Bora Dubose
We went here to celebrate grandson's 16th b'day 🎈. It was our first time and the food was pretty good, and the prices reasonable and the staff were good. There were a total of 12 of us in our party and we had a wonderful celebration and didn't have to wait to be seated as it wasn't very crowded. I enjoyed the mushroom 🍄 burger, hold the mayo and a side of ranch to dip my fries😋. The mozzarella sticks were yummy and everyone else got the two for $20 meals with plenty of "to go" boxes afterwards 👍🏼
Every single time I've come to this location it's always dirty There's workers standing around but a bunch of tables are dirty and the floor covered with trash
Atmosphere: 2
Food: 1
Service: 3
Hanzel Rivera
This is by far one the worse places to dine in. Their customer service is just so inefficient, it took waaaay too long for our food to be ready and served.
the server that took our order kept saying the food would be ready in 1 or 2 more mimutes, and it actually took 10 + more minutes , she wouldn't care whether we were hungry or not.
Also, they messed up my order, because they gave me an order I didn't ask for.
Waiting over 30 minutes and still haven’t been seated with 5 kids being hungry and cranky, plus restaurant was empty to my surprise. Asked to talk to manager. As she was going she already had an attitude. She was rude, with an attitude , and being racist as well. telling me that they only had one server and either we wait or leave. But I was told by employee at beginning it will be between a 10-15 min wait they were just going to clean a table. So due to long wait and rude manager we decide to leave. I don’t wish anything bad in people but she doesn’t deserve her job and should be fired immediately. I’ll make sure of that
Atmosphere: 1
Service: 1
Jorge A. Tapia Guzman
Grae I recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings and Fries
Daniela Lizarraga
Very bad service, from the moment you arrive they have no order when you go to sit down, poor service and good food not at all good. Bad experience
John Elizalde
This bdubs is always understaffed. Service takes way to long for a table of 2. No one is greeting guest. And couldn't even seat at the bar due to the kitchen being backed up. A couple came after me and the host told them if they are only here to drink they may sit themselves
Atmosphere: 1
Service: 1
Dijon Davis
I applied here few days ago and I tried to call here for an interview and someone answer and hung up on me messing around laughing in the background at 10:50p.m
Very bad service. Walked in got a table in the bar section and set down nobody came to help us with service waited more then 45min and nobody came to help us.
Atmosphere: 1
Food: 1
Service: 1
Went in for bogo tuesdays which is for dine-in, upon arrival im told dining area is unavailable only bar ( i have 1 toddler and 1 infant)
There were families dining in, I asked about them and was told they were the last ones. It was 7 pm.
Service: 1
I dont know who the hell be seasoning the food but they gotta chill with them overly seasoned fries the cheese on my fries weren’t even melted and it was on the side instead of bieng melted on top the wings were just not satisfying at all and the vegies were just thrown in a small litle dealer bagie anyways nothing was tasty at all luckily i only spent 25 buks
Me and my daughter had chicken wings.And it had feathers on it also roaches crowded in lakewood
Atmosphere: 3
Food: 2
Service: 4
Another BWW that has decided to put the customer and service in last place. No one works the dinning room, you cant sit there. You must self seat in the bar, no one can be bothered to work the front desk. Oh now that your in the bar - where there are ZERO employees you can scan the QR code, download the App that is forced on you, you can order in no other way. NO ONE will take your order there in the restaurant or except your payment , you must use the app. Why are you bothering them with your patronage, get out , we don't want you here.
Atmosphere: 1
Food: 1
Service: 1
Christopher was a terrible server. For 1, he took 15 minutes to greet us after being sat. 2, he didn't bring out our food other people brought it out for him. 3, he never came to check on us, other servers were helping us out. 4, when it came time to pay, he didn't use our gift cards and it seemed like he was trying to pocket them.
Atmosphere: 2
Food: 4
Service: 1
I recently visited your lakewood location and wanted to share my disappointing experience. The service was incredibly slow, and the food arrived lukewarm, as if it had been sitting out for a while. Plates were left uncleared, and it seemed like servers were overwhelmed, taking on multiple roles without sufficient support.
Given the high prices, I expected much better service and quality. Unfortunately, this was not the case. It was one of the worst dining experiences I’ve had, and I will not be returning to this establishment. I also plan to file a formal complaint with corporate to ensure these issues are addressed.
Atmosphere: 1
Food: 1
Service: 1
We went here to celebrate grandson's 16th b'day 🎈. It was our first time and the food was pretty good, and the prices reasonable and the staff were good. There were a total of 12 of us in our party and we had a wonderful celebration and didn't have to wait to be seated as it wasn't very crowded. I enjoyed the mushroom 🍄 burger, hold the mayo and a side of ranch to dip my fries😋. The mozzarella sticks were yummy and everyone else got the two for $20 meals with plenty of "to go" boxes afterwards 👍🏼
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks, Smoked Brisket Burger
Every single time I've come to this location it's always dirty
There's workers standing around but a bunch of tables are dirty and the floor covered with trash
Atmosphere: 2
Food: 1
Service: 3
This is by far one the worse places to dine in. Their customer service is just so inefficient, it took waaaay too long for our food to be ready and served.
the server that took our order kept saying the food would be ready in 1 or 2 more mimutes, and it actually took 10 + more minutes , she wouldn't care whether we were hungry or not.
Also, they messed up my order, because they gave me an order I didn't ask for.
Don't go to this place!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Waiting over 30 minutes and still haven’t been seated with 5 kids being hungry and cranky, plus restaurant was empty to my surprise. Asked to talk to manager. As she was going she already had an attitude. She was rude, with an attitude , and being racist as well. telling me that they only had one server and either we wait or leave. But I was told by employee at beginning it will be between a 10-15 min wait they were just going to clean a table. So due to long wait and rude manager we decide to leave. I don’t wish anything bad in people but she doesn’t deserve her job and should be fired immediately. I’ll make sure of that
Atmosphere: 1
Service: 1
Grae I recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings and Fries
Very bad service, from the moment you arrive they have no order when you go to sit down, poor service and good food not at all good. Bad experience
This bdubs is always understaffed. Service takes way to long for a table of 2. No one is greeting guest. And couldn't even seat at the bar due to the kitchen being backed up. A couple came after me and the host told them if they are only here to drink they may sit themselves
Atmosphere: 1
Service: 1
I applied here few days ago and I tried to call here for an interview and someone answer and hung up on me messing around laughing in the background at 10:50p.m
Service: 1
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