I recently purchased the gold pass and its a really great deal for $29.99 a month with 50% off on almost all food and drink. Plus 250 points for games which is definitely more than enough. My kids and I played for almost 2 hours and we still had enough points for games so we decided to bless other families with some games for their kids. Its cool because if you have more than one kid, you can split the points on different cards. For example I split the 250 points between 3 kids so each game card had 83 points. And each game is 1 point to play! My rating is a 3 star because I feel like you shouldn't pay for the trampoline/play area. Its $18 for 1 child but even with the gold pass discount with half off, $9 to me is still too steep for a play area. Also, there were quite a few games that weren't working but still took away my play points. I also noticed that compared to other chuck e cheese locations, this one had the fewest games available for play. My family and I ordered the #5 which is valued at $70. Comes with 2 large pizzas, cookie cake and 6 drinks and we only paid $35 using the gold pass. The pizza was great and the cookie cake was awesome. When we were buzzed that our food was ready, we were still missing one whole pizza which we had to wait an extra 15 minutes for. The overall cleanliness was pretty good and the bathrooms also.
Anna Romero
the food is ok but the kids sure do have a blast on the trampoline gym set & games
Shari Jackson
Took my 2 yr old son there, and he had a ball...this place is the perfect size, not too big, not too small.we will be coming back again soon.
Atmosphere: 4
Food: 4
Service: 4
Matt
I have been close to reporting this place for lack of sanitation. One time I went and a female worker had gloves on handling a card and pushing buttons on small monitor next to the prices and with the same gloves grabbed churros of a platter and placed them on the warmer. Another time from my table I could see how a young huy with glasses was making pizza and stopped to text message and then with the same gloves continued making a pizza adding the cheese and pepperoni. I don’t think they know the purpose of the gloves is not to keep their hands clean but to mot put their germs, germs of surfaces that are dirty they are touching on the food. Also I’ve only seen one worker manage the kids running like crazy on the trampoline area. the rest are just sitting/standing there. Same with order kids running all owe the place like it’s an outdoor park while the parents just sit at a table on their phone.The workers are nice and friendly for the most part.
Atmosphere: 3
Food: 1
Service: 3
Karen Moncrief
Customer service was great
Atmosphere: 4
Food: 5
Service: 5
Alma Buenrostro
It was a great experience
Atmosphere: 5
Food: 5
Service: 5
Sandra S
Held my 5yo birthday here and the service was impeccable. The guy who assisted me with my food order was great! I think his name is Alfonso. He was very helpful with helping me decide what deal would be better and his customer service was awesome. I will be coming back for the summer time. Thank you to everyone who helped me out today!
Atmosphere: 5
Food: 5
Service: 5
Sergio Rodriguez
Burnt pizza. Add new arcade games. They got rid of the photo booth.
Atmosphere: 3
Food: 3
Service: 4
Sevyn J
Came for a party and its very racially biased. Very cheaply built but expensive price. Charges 20.00 extra for crappy trampoline area. Never again. At least chuck e was nice
Atmosphere: 1
Food: 3
Service: 1
Patricia T MOE FAALOGO
Eraklio best customer service so sweet . my debit card was blocked he was so patient ty, and his staff was Amazing food was good they deserve a raise
First time coming to this location and we walk in and the host informs us that their full and the kitchen is closed and we are only able to play games if we would like to stay
Atmosphere: 1
Service: 1
alii baby
Chuck E. Cheese
Francisco Castanon
Not good me and my friend went there and they said we needed an adult to enter me and my friend are in high school not to mention we were only there for the arcades yet just to find out they removed basically all of them just for a play set
Atmosphere: 1
Food: 1
Service: 1
Kia Rahnea
Waayyyyy too packed in there!
Atmosphere: 2
Food: 4
Service: 5
J Silva
The environment is what I call "Healthy", nice area, employees are nice and friendly, and the place is clean and well maintained. It is one of the best locations to have your child's b-day party for sure.
I recently purchased the gold pass and its a really great deal for $29.99 a month with 50% off on almost all food and drink. Plus 250 points for games which is definitely more than enough. My kids and I played for almost 2 hours and we still had enough points for games so we decided to bless other families with some games for their kids. Its cool because if you have more than one kid, you can split the points on different cards. For example I split the 250 points between 3 kids so each game card had 83 points. And each game is 1 point to play! My rating is a 3 star because I feel like you shouldn't pay for the trampoline/play area. Its $18 for 1 child but even with the gold pass discount with half off, $9 to me is still too steep for a play area. Also, there were quite a few games that weren't working but still took away my play points. I also noticed that compared to other chuck e cheese locations, this one had the fewest games available for play. My family and I ordered the #5 which is valued at $70. Comes with 2 large pizzas, cookie cake and 6 drinks and we only paid $35 using the gold pass. The pizza was great and the cookie cake was awesome. When we were buzzed that our food was ready, we were still missing one whole pizza which we had to wait an extra 15 minutes for. The overall cleanliness was pretty good and the bathrooms also.
the food is ok but the kids sure do have a blast on the trampoline gym set & games
Took my 2 yr old son there, and he had a ball...this place is the perfect size, not too big, not too small.we will be coming back again soon.
Atmosphere: 4
Food: 4
Service: 4
I have been close to reporting this place for lack of sanitation. One time I went and a female worker had gloves on handling a card and pushing buttons on small monitor next to the prices and with the same
gloves grabbed churros of a platter and placed them on the warmer. Another time from my table I could see how a young huy with glasses was making pizza and stopped to text message and then with the same gloves continued making a pizza adding the cheese and pepperoni. I don’t think they know the purpose of the gloves is not to keep their hands clean but to mot put their germs, germs of surfaces that are dirty they are touching on the food. Also I’ve only seen one worker manage the kids running like crazy on the trampoline area. the rest are just sitting/standing there. Same with order kids running all owe the place like it’s an outdoor park while the parents just sit at a table on their phone.The workers are nice and friendly for the most part.
Atmosphere: 3
Food: 1
Service: 3
Customer service was great
Atmosphere: 4
Food: 5
Service: 5
It was a great experience
Atmosphere: 5
Food: 5
Service: 5
Held my 5yo birthday here and the service was impeccable. The guy who assisted me with my food order was great! I think his name is Alfonso. He was very helpful with helping me decide what deal would be better and his customer service was awesome. I will be coming back for the summer time. Thank you to everyone who helped me out today!
Atmosphere: 5
Food: 5
Service: 5
Burnt pizza. Add new arcade games. They got rid of the photo booth.
Atmosphere: 3
Food: 3
Service: 4
Came for a party and its very racially biased. Very cheaply built but expensive price. Charges 20.00 extra for crappy trampoline area. Never again. At least chuck e was nice
Atmosphere: 1
Food: 3
Service: 1
Eraklio best customer service so sweet . my debit card was blocked he was so patient ty, and his staff was Amazing food was good they deserve a raise
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time coming to this location and we walk in and the host informs us that their full and the kitchen is closed and we are only able to play games if we would like to stay
Atmosphere: 1
Service: 1
Chuck E. Cheese
Not good me and my friend went there and they said we needed an adult to enter me and my friend are in high school not to mention we were only there for the arcades yet just to find out they removed basically all of them just for a play set
Atmosphere: 1
Food: 1
Service: 1
Waayyyyy too packed in there!
Atmosphere: 2
Food: 4
Service: 5
The environment is what I call "Healthy", nice area, employees are nice and friendly, and the place is clean and well maintained. It is one of the best locations to have your child's b-day party for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar
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