El Torito
5242 Lakewood Blvd, Lakewood
(562) 531-7460
Recent Reviews
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The wait staff was attentive and,
Good safe bet as it's a chain restaurant and you know what you're getting going in
My waiter Leo was great he checked on my table often was very friendly and efficient
Had father's day brunch today. Edwin was a fantastic server.
This restaurant that’s part of a whole group of chain restaurants claims it’s a “local business” charges a 4% surcharge that they only warn you about on a tiny placard at the host’s stand.
Also, the house salsa is basically water with a slight tomato flavoring. They do have a decent salsa, but you have to ask for it specifically.
Do yourself a favor and go to any of the thousands of actual Mexican places around, most of whom are honest about their prices and don’t add a secret surcharge.
We had a reservation, but it wasn’t honored—we ended up waiting over 40 minutes to be seated. While our server was kind and tried their best, the overall service was disorganized and frustrating. The food was disappointing: not worth the price, lacking in flavor, and definitely overpriced for the quality. To top it off, checkout was a mess—they couldn’t figure out how to properly charge us. Unfortunately, this was a really poor experience from start to finish. Would not recommend.
Always make mistake
Always have to explain what goes with my order
Amy, the hostess, was very rude!!! When she greeted me, I mentioned to her I had a reservation for 2 in the bar and gave her my name. After which she pointed to my sister, and said your party is waiting for u over there in the restaurant. I again said, my reservation is for the bar area, and she shop'd me away and proceeded to answer the phone. I mentioned this to y sister, whom was waiting for me, and she also said Amy was rude to her upon her arrival. She also mentioned the reservation and was still seated in the restaurant side. I will not be back.
I was really looking forward to leaving a positive review, but my experience did not go well. Heads up! They don't respect reservations. They rather sit down walk-ins than save the table for a reservation. I had reservations at 12pm for a party of 10 and confirmed via phone call at 11am. I checked in at 12pm and was told that I would need to wait a little. A little became an hour and 10 minute wait!! It was ridiculous!! We specifically went for the Sunday Brunch and we didn't get seated until 1:15 pm, which meant we got all the left overs. I didn't ask for an update until 30 minutes in and I was told that we would get seated shortly within 10 minutes. They kept beating around the bush when I asked for an update, saying give them 5 minutes they're cleaning the table, the table will be ready in 10 minutes. Apparently it takes 40 minutes to clean a table. I'm never coming back to this location. I recommend reserving and visiting the West Covina location. Oh the cherry on top was that the host even admitted that they sat walk-ins because sometimes the reservations don't come. Hmm.. that's why it's called a grace period. If you don't show up to your reservation within 10 minutes then your reservation is cancelled and they can sit walk-ins. A true disappointment.
Excellent Service!! We are three senior citizens & our adult children to eat, drink & watch the Super Bowl. We had a amazing time. We arrived 15 minutes early & was promptly seated. We ordered happy hour drinks & our entrees that was delivered fresh, hot & sizzling. The manager was gracious enough to turn up the volume on the TVs to hear & enjoy the Super Bowl game vs. the in house music. In addition , 2 of the 6 TVs were not operative, however the manager utilized his skills and was able to get the other two direct tv satellite working to ensure all 6 TVs were working & broadcasting the superbowl game. I would promote him!! The food & drinks & service was excellent We all thoroughly enjoyed the service, food & drinks!!! This was as amazing time & we will be here same time next year. Thank you El Torritos!!
Restaurantji Recommends
The food was delicious and the service was great! Our server Edwin made sure our food was made to our liking, and he made sure we didn't run out of chips and salsa! Everything was great! We will most definitely dine here again soon!
There were 2 servers in our little area. Alberto was ours. The servers would check and refill everyone as they walked by- it was AMAZING. Both so kind and friendly. El Torito Sunday brunch is such a delicious and great value!
We got sat 5 minutes after we arrived and we were early. They tried sitting us in a little 2 seat booth but I'm a bit bigger and it was uncomfortable so they gave us a table. The food was excellent and servers were nice.
Music was too loud for conversation. Food was excellent. Our waiter was awesome. Attentive and quick to help.
It was a great brunch experience. Jose R was our waiter and he was amazing. Will totally come back
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