I bought a chocolate chip cookie yesterday, and i was mid bite when i bit into the cookie i felt a hair in there. I pulled the hair out of the cookie and immediately gagged. I think you guys needs to do better in your health protocols because i never want to go there again.
Food: 1
Service: 1
Yan Pronin
A good-looking disappointment. I love cakes and everything sweet. There hasn’t been a cake I didn’t like, until I ate one of Susie’s creations. In all fairness, it looked good, but the second I took a bite my tastebuds were assaulted with cheap and ultra-processed ingredients. The word “subtlety” is absent from this bakers vocabulary - cheap ingredients are attempted to be mascaraed by copious amount of sugar, which only made things worse.
Food: 1
Service: 4
Amie Ferrer (Work)
So I showed up asking for the birthday cake I ordered online and turns out I had put the wrong day for the order. I had a mini heart attack because I would’ve been a horrible friend messing up a 30th bday party by showing up with no cake but alas that is not how this scenario panned out. Maka was able to pull the exact cake I ordered from the fridge, piped out the happy bday script in icing, and I was on my way! Amazing service!!!!
Atmosphere: 5
Food: 5
Service: 5
Patricia Weaver
Bought a 100 dollar bday cake and it was the worst. I was better off going to Walmart or Ralph
Customer service gets 5 stars from me but this is my second time coming to this location in the evening and the cakes have been dry and lack moisture. For the price I expect better quality. I’ve had more moist cupcakes from the supermarket. Not sure if they keep their cakes overnight but both times it did not taste fresh. This will be my last time coming here.
Atmosphere: 5
Food: 2
Service: 5
Neto Tenorio
Omg I tried a whole lemon cake that look nice and well decorated but in reality something was wrong with the dough I realize because it was so heavy , when i got home we start the birthday celebration that was shameful all my guest start complaining about the cake the dough was so so hard like needed more time on the oven , outside of that was extremely sweet not eatable, not even a thin slice. we ended up throwing the cake , I paid more than $66.00 for nothing , I don't care pay a lot of money for something good .but this time I waste my money. I would recommend to first try a slice of the cake you would like to get. Otherwise you will have a surprise when you get home.
Tammy Hudspeth
We just ordered the strawberry cake this morning and was told to pick up at 230. This cake was not moist at all. bread is dry it's Awful. This is an expensive small cake not to be fresh. So this cake was not nade today so i wonder how long had it been sitting in the fridge on stanby. I would like my miney back for this poor quality of cakeThis was for someone special and it couldn't be ate to ruff. Susie useto have really good cakes but this was a big DECLINE.
Food: 1
Spencer Gorley
Did not have the feel of a place to sit in, laugh and enjoy your purchase but customer service was great. Food was delicious but portions were not what I expected. I would return.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Carrot
D P
It was not as good as people make it seem my cake and cupcakes was hard I was not
Ordered a strawberry cupcake and the vanilla chocolate cupcake. The strawberry cupcake was stale, dry and had no moisture. The chocolate one was a little better but still dry. I had high hopes for the price but won’t be back.
Atmosphere: 5
Food: 1
Service: 5
Yvonne
Yum!!! Cupcakes are amazing!! We tried the strawberry and the whiskey flavor frosting and both did not disappoint. I would definitely be returning. Pretty impressed.
Atmosphere: 5
Food: 5
Service: 5
Linda Kleven
The service staff are friendly & helpful! The cake we got was Beautiful & yummy! Will surely return & frequent their business!
I bought a chocolate chip cookie yesterday, and i was mid bite when i bit into the cookie i felt a hair in there. I pulled the hair out of the cookie and immediately gagged. I think you guys needs to do better in your health protocols because i never want to go there again.
Food: 1
Service: 1
A good-looking disappointment. I love cakes and everything sweet. There hasn’t been a cake I didn’t like, until I ate one of Susie’s creations. In all fairness, it looked good, but the second I took a bite my tastebuds were assaulted with cheap and ultra-processed ingredients. The word “subtlety” is absent from this bakers vocabulary - cheap ingredients are attempted to be mascaraed by copious amount of sugar, which only made things worse.
Food: 1
Service: 4
So I showed up asking for the birthday cake I ordered online and turns out I had put the wrong day for the order. I had a mini heart attack because I would’ve been a horrible friend messing up a 30th bday party by showing up with no cake but alas that is not how this scenario panned out. Maka was able to pull the exact cake I ordered from the fridge, piped out the happy bday script in icing, and I was on my way! Amazing service!!!!
Atmosphere: 5
Food: 5
Service: 5
Bought a 100 dollar bday cake and it was the worst. I was better off going to Walmart or Ralph
You love cake? Come here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Celebration Cake, Box Cupcake Assortment
Customer service gets 5 stars from me but this is my second time coming to this location in the evening and the cakes have been dry and lack moisture. For the price I expect better quality. I’ve had more moist cupcakes from the supermarket. Not sure if they keep their cakes overnight but both times it did not taste fresh. This will be my last time coming here.
Atmosphere: 5
Food: 2
Service: 5
Omg I tried a whole lemon cake that look nice and well decorated but in reality something was wrong with the dough I realize because it was so heavy , when i got home we start the birthday celebration that was shameful all my guest start complaining about the cake the dough was so so hard like needed more time on the oven , outside of that was extremely sweet not eatable, not even a thin slice. we ended up throwing the cake , I paid more than $66.00 for nothing , I don't care pay a lot of money for something good .but this time I waste my money. I would recommend to first try a slice of the cake you would like to get. Otherwise you will have a surprise when you get home.
We just ordered the strawberry cake this morning and was told to pick up at 230. This cake was not moist at all. bread is dry it's Awful. This is an expensive small cake not to be fresh. So this cake was not nade today so i wonder how long had it been sitting in the fridge on stanby. I would like my miney back for this poor quality of cakeThis was for someone special and it couldn't be ate to ruff. Susie useto have really good cakes but this was a big DECLINE.
Food: 1
Did not have the feel of a place to sit in, laugh and enjoy your purchase but customer service was great. Food was delicious but portions were not what I expected. I would return.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Carrot
It was not as good as people make it seem my cake and cupcakes was hard I was not
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Ordered a strawberry cupcake and the vanilla chocolate cupcake. The strawberry cupcake was stale, dry and had no moisture. The chocolate one was a little better but still dry. I had high hopes for the price but won’t be back.
Atmosphere: 5
Food: 1
Service: 5
Yum!!! Cupcakes are amazing!! We tried the strawberry and the whiskey flavor frosting and both did not disappoint. I would definitely be returning. Pretty impressed.
Atmosphere: 5
Food: 5
Service: 5
The service staff are friendly & helpful! The cake we got was Beautiful & yummy! Will surely return & frequent their business!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Celebration Cake, Cake
SusieCakes can't be beat!!! ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Southern Red Velvet Cake
Good cakes
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