Wingstop
4144 Woodruff Ave, Lakewood
(562) 377-0752
Recent Reviews
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Wanted to order but both app and website were not able to do google pay without stealing my password or using my credit card information insecurely.
Food: 5
Service: 5
Haven't been to Wingstop in awhile.
Have to say I won't be back anytime soon.
Lemon pepper wings dry and salty
Atomic wings not cooked all the way n dry
French fries salty
So disappointed 😞
Guys you need to eat at this place! The food, amazing…the service, incredible… the vibes, immaculate! I was craving wing stop for 4 weeks now, and they delivered. I almost started crying eating this food from how good it was. Thank you, wingstop.
Atmosphere: 5
Food: 5
Service: 5
I’ve given this place several chances to get it right & they just CANNOT! Wings undercooked, lobby dirty, tables dirty. DO BETTER!
Atmosphere: 1
Food: 1
Service: 3
Wings were good. It has kind of a long area to sit in. Service was fine, nothing great.
Atmosphere: 3
Food: 4
Service: 3
Manager needs to check to make sure these workers are doing there jobs. If a mobile order is coming in make sure it’s ready not just the food but the drinks as well. Any pickup by customer or a food delivery driver. These people shouldn’t have to do your job.Update 10/17/23Well a week later and nothing has changed. You come in to pick up and apparently it’s a delivery drivers job to get soda. Instead of chatting away and leaning on walls, how about do your job. Such a disappointment. Hire better like non lazy employees or get new management so changes can happen and you can make actual progress.Update 10/20/23Would like to know why it’s a delivery persons job to do a restaurants job? That’s all I want to know. Person comes in picks up delivery items and leaves. So why does the workers tell the delivery person here fill the drinks yourself. Please explain. Get the whole story first before you make it personal and take down my reviews.Update 10/25/23Arrive no one notices the front needing help. Still chatting in the back. I’m ready for my food they choose to walk away no words how rude. Man I feel sorry for these delivery drivers I watched them having to serve drinks cause the workers here are lazy and rude. They aren’t paid to get drinks they are paid to pick up and drop off. The drivers shouldn’t have to touch the drinks. The restaurant employees are certified to prepare all items for health reasons. Anyways this place definitely needs help from top to bottom. This place needs change.Update 12/5/23It’s been three months and management still hasn’t made improvements. Every time I pick up my food I ordered I have to get my own drink. I’m always catching the workers yapping in the back keeping customers waiting cooks staring at you saying nothing to the cashiers there’s no sense of self awareness or urgency. Instead of talking how about making the drinks ready for pickup which takes about 5 seconds. Just do your job and everything is good. There was a new worker there I think yesterday and he had the drink ready I was astonished give this man a raise he knows how to do his job. Well done sir. Fix this uncalled for service.Update - 12/11/23Well done today new guy with glasses I think was very quick and on point with customer service good job. Lady at register could choose to be more friendly but nonetheless great job on being a little more efficient.
Atmosphere: 1
Service: 1
Food was good. Service was quick, but it was a little cramped inside.
Atmosphere: 4
Food: 5
Service: 5
I've been coming here for years and they make things right helping me when something is wrong. The food is good, the restaurant is clean, and the soda machine works.
Atmosphere: 5
Food: 5
Service: 5
Food was Fresh and customer service was Solid!!
Atmosphere: 4
Food: 4
Service: 4
This place takes forever and they are not that busy. I called to place an order over the phone and the employee left me on hold for about 10 minutes so I decided to go in person and there was 0 customers when I got there not sure why he took forever to help me place an order over the phone… awful customer service
Restaurantji Recommends
Wings and fries are made fresh, so you have to wait 15 - 18 min., but it's worth it.
Atmosphere: 4
Food: 4
Service: 4
Exactly as they said....food prepared on time
Atmosphere: 5
Food: 5
Service: 5
The wait time was too long. My other food I got was cold.
This location is awful. The worst customer service. Young men never ask what we wanted then when we ask for the Item one of the guys said they did not have it. Then three others guys come out the back and start looking at my husband and sons. Felt very uncomfortable and left. Will never come back here again. Went to the one in Cerritos got great service.
The cashier was rude she was rushing me to order and still got my order wrong .if you dont like your job work somewhere else point blank period .
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