Manager needs to check to make sure these workers are doing there jobs. If a mobile order is coming in make sure it’s ready not just the food but the drinks as well. Any pickup by customer or a food delivery driver. These people shouldn’t have to do your job.Update 10/17/23Well a week later and nothing has changed. You come in to pick up and apparently it’s a delivery drivers job to get soda. Instead of chatting away and leaning on walls, how about do your job. Such a disappointment. Hire better like non lazy employees or get new management so changes can happen and you can make actual progress.Update 10/20/23Would like to know why it’s a delivery persons job to do a restaurants job? That’s all I want to know. Person comes in picks up delivery items and leaves. So why does the workers tell the delivery person here fill the drinks yourself. Please explain. Get the whole story first before you make it personal and take down my reviews.Update 10/25/23Arrive no one notices the front needing help. Still chatting in the back. I’m ready for my food they choose to walk away no words how rude. Man I feel sorry for these delivery drivers I watched them having to serve drinks cause the workers here are lazy and rude. They aren’t paid to get drinks they are paid to pick up and drop off. The drivers shouldn’t have to touch the drinks. The restaurant employees are certified to prepare all items for health reasons. Anyways this place definitely needs help from top to bottom. This place needs change.Update 12/5/23It’s been three months and management still hasn’t made improvements. Every time I pick up my food I ordered I have to get my own drink. I’m always catching the workers yapping in the back keeping customers waiting cooks staring at you saying nothing to the cashiers there’s no sense of self awareness or urgency. Instead of talking how about making the drinks ready for pickup which takes about 5 seconds. Just do your job and everything is good. There was a new worker there I think yesterday and he had the drink ready I was astonished give this man a raise he knows how to do his job. Well done sir. Fix this uncalled for service.Update - 12/11/23Well done today new guy with glasses I think was very quick and on point with customer service good job. Lady at register could choose to be more friendly but nonetheless great job on being a little more efficient.
Atmosphere: 1
Service: 1
L B.
Update - 12/11/23Well done today new guy with glasses I think was very quick and on point with customer service good job. Lady at register could choose to be more friendly but nonetheless great job on being a little more efficient.
Fabian M.
I've been working in fast food for the last 12 years and I have to say this location is one of the cleanest most organized wingstop's I've ever been to. The manager and all of the employees are super friendly. Sorry I ordered bone-in wings the last 10 minutes before you guys were about to close.
Ricardo Castro
Food was good. Service was quick, but it was a little cramped inside.
Atmosphere: 4
Food: 5
Service: 5
Ham Brian
I've been coming here for years and they make things right helping me when something is wrong. The food is good, the restaurant is clean, and the soda machine works.
Atmosphere: 5
Food: 5
Service: 5
Renee R.
I've been coming here for years but this location keeps getting worse. Seems like they just hire anyone cause the guy who took my order over the phone was rude/sarcastic with zero customer service skills. I picked up my order and got home to the SMALLEST boneless chicken I've seen in my life. Quality and flavors used to hit but I was sooo bummed with my dinner when I seen what looked like crumbs of chicken pieces. Sucks cause I live close to this location but now I gotta drive a little further to Cerritos or cypress cause this location is going downhill
Ian M.
I come here all the time and everyone is super nice especially the manager but this woman that started working there last few months was extremely rude to my wife the other day. She just got off work and picked up our wings, when she politely told her we got large drinks instead of small the woman snapped at her then snatched the cups out of my wife's hands.This is really not cool and my wife was very nice about it she could have complained and got her in trouble. But I am going to complain on her behalf because that's beyond being rude it's physically confrontational. Come here at least once a week but probably won't come back here for a while hoping that woman moves on some day because she obviously hates working there.
Rodney Tatum
Food was Fresh and customer service was Solid!!
Atmosphere: 4
Food: 4
Service: 4
WT J.
Attention manager:Curtis is always polite. You do a great job! 5 star job that is. Our home is closer to the other location but I come because the online order is always correct & last but not least because of Curtis. Thanks,Jeffrey & Wayne
Rosio Ramires
This place takes forever and they are not that busy. I called to place an order over the phone and the employee left me on hold for about 10 minutes so I decided to go in person and there was 0 customers when I got there not sure why he took forever to help me place an order over the phone… awful customer service
Not really a fan. The fries are great, a few veggie sticks should be included for free if recommend. The wing flavors are okay, I don't care for their fried wings really tho, I prefer baked wings. Most workers are nice. Always a cool vibe, restrooms seem to always be clean.
Fabian A.
The five minutes to drive to another Wingstop location is well worth it. Always disappointed when I order from here.
Bernd Reuter
Wings and fries are made fresh, so you have to wait 15 - 18 min., but it's worth it.
Atmosphere: 4
Food: 4
Service: 4
Danielle M.
Everything tasted amazing and was exactly what we ordered. Definitely recommend double fried wings. It's the only way I will order them from now on.
Martin L.
This place really fit the bill, it gave you enough food to feed the family, the staff was great , food wes very up to par, I will keep coming back to this place time after time , I will tell all my friends to come and eat here.
Manager needs to check to make sure these workers are doing there jobs. If a mobile order is coming in make sure it’s ready not just the food but the drinks as well. Any pickup by customer or a food delivery driver. These people shouldn’t have to do your job.Update 10/17/23Well a week later and nothing has changed. You come in to pick up and apparently it’s a delivery drivers job to get soda. Instead of chatting away and leaning on walls, how about do your job. Such a disappointment. Hire better like non lazy employees or get new management so changes can happen and you can make actual progress.Update 10/20/23Would like to know why it’s a delivery persons job to do a restaurants job? That’s all I want to know. Person comes in picks up delivery items and leaves. So why does the workers tell the delivery person here fill the drinks yourself. Please explain. Get the whole story first before you make it personal and take down my reviews.Update 10/25/23Arrive no one notices the front needing help. Still chatting in the back. I’m ready for my food they choose to walk away no words how rude. Man I feel sorry for these delivery drivers I watched them having to serve drinks cause the workers here are lazy and rude. They aren’t paid to get drinks they are paid to pick up and drop off. The drivers shouldn’t have to touch the drinks. The restaurant employees are certified to prepare all items for health reasons. Anyways this place definitely needs help from top to bottom. This place needs change.Update 12/5/23It’s been three months and management still hasn’t made improvements. Every time I pick up my food I ordered I have to get my own drink. I’m always catching the workers yapping in the back keeping customers waiting cooks staring at you saying nothing to the cashiers there’s no sense of self awareness or urgency. Instead of talking how about making the drinks ready for pickup which takes about 5 seconds. Just do your job and everything is good. There was a new worker there I think yesterday and he had the drink ready I was astonished give this man a raise he knows how to do his job. Well done sir. Fix this uncalled for service.Update - 12/11/23Well done today new guy with glasses I think was very quick and on point with customer service good job. Lady at register could choose to be more friendly but nonetheless great job on being a little more efficient.
Atmosphere: 1
Service: 1
Update - 12/11/23Well done today new guy with glasses I think was very quick and on point with customer service good job. Lady at register could choose to be more friendly but nonetheless great job on being a little more efficient.
I've been working in fast food for the last 12 years and I have to say this location is one of the cleanest most organized wingstop's I've ever been to. The manager and all of the employees are super friendly. Sorry I ordered bone-in wings the last 10 minutes before you guys were about to close.
Food was good. Service was quick, but it was a little cramped inside.
Atmosphere: 4
Food: 5
Service: 5
I've been coming here for years and they make things right helping me when something is wrong. The food is good, the restaurant is clean, and the soda machine works.
Atmosphere: 5
Food: 5
Service: 5
I've been coming here for years but this location keeps getting worse. Seems like they just hire anyone cause the guy who took my order over the phone was rude/sarcastic with zero customer service skills. I picked up my order and got home to the SMALLEST boneless chicken I've seen in my life. Quality and flavors used to hit but I was sooo bummed with my dinner when I seen what looked like crumbs of chicken pieces. Sucks cause I live close to this location but now I gotta drive a little further to Cerritos or cypress cause this location is going downhill
I come here all the time and everyone is super nice especially the manager but this woman that started working there last few months was extremely rude to my wife the other day. She just got off work and picked up our wings, when she politely told her we got large drinks instead of small the woman snapped at her then snatched the cups out of my wife's hands.This is really not cool and my wife was very nice about it she could have complained and got her in trouble. But I am going to complain on her behalf because that's beyond being rude it's physically confrontational. Come here at least once a week but probably won't come back here for a while hoping that woman moves on some day because she obviously hates working there.
Food was Fresh and customer service was Solid!!
Atmosphere: 4
Food: 4
Service: 4
Attention manager:Curtis is always polite. You do a great job! 5 star job that is. Our home is closer to the other location but I come because the online order is always correct & last but not least because of Curtis. Thanks,Jeffrey & Wayne
This place takes forever and they are not that busy. I called to place an order over the phone and the employee left me on hold for about 10 minutes so I decided to go in person and there was 0 customers when I got there not sure why he took forever to help me place an order over the phone… awful customer service
Restaurantji Recommends
Not really a fan. The fries are great, a few veggie sticks should be included for free if recommend. The wing flavors are okay, I don't care for their fried wings really tho, I prefer baked wings. Most workers are nice. Always a cool vibe, restrooms seem to always be clean.
The five minutes to drive to another Wingstop location is well worth it. Always disappointed when I order from here.
Wings and fries are made fresh, so you have to wait 15 - 18 min., but it's worth it.
Atmosphere: 4
Food: 4
Service: 4
Everything tasted amazing and was exactly what we ordered. Definitely recommend double fried wings. It's the only way I will order them from now on.
This place really fit the bill, it gave you enough food to feed the family, the staff was great , food wes very up to par, I will keep coming back to this place time after time , I will tell all my friends to come and eat here.