El Pollo Loco
42839 10th St W, Lancaster
(661) 945-6094
Recent Reviews
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I always get thier tostada bowl and its always on point the service is great aswell
Atmosphere: 5
Food: 5
Service: 5
Love the healthy non fried food. The double chicken avocado taco salad is killer.
Only problem is no cashiers, the kiosks order and pay is always problematic and holds up the line. Main reason is app specials and card readers not working.
Atmosphere: 4
Food: 5
Service: 3
Me and my son got very sick here.
Atmosphere: 2
Food: 1
Service: 2
No greeting at all or any signs of getting help. Been standing here patiently waiting. Associates just pass by and look at you. Nobody in line. Been here for about 10 mins standing. If you come here be prepared to wait and don't get service by anyone. If associates are like this. This just represents pollo locos management team. Good job. Won't be coming here again. 0 stars. Do better. Check your order. They'll forget items.
Atmosphere: 1
Food: 1
Service: 1
Wow first time I got charge $0.88 cents for a cilantro dressing, not good at all!
Atmosphere: 4
Food: 1
Service: 1
All great food
Atmosphere: 5
Food: 5
Service: 4
Pretty good food and chicken salads
Atmosphere: 5
Food: 5
Service: 5
I have gotten sick twice from their food. A few of the male employees do not wash their hands when visiting the restroom 😔.
Love it
Overpriced for the amount of food you get
Restaurantji Recommends
It was an experience!
If you had to talk about service, the cashiers are always in a bad mood, treating you very harshly when you are paying to buy their products. This is my third time and I have never had the opportunity to be served by a friendly cashier. Is their pay so bad that they are so rude?
Service: 1
Dry, chewy chicken in Crunchy Tacos. Disguised the poor quality chicken with fresh lettuce and tomatoes. A waste of $7!!!! I tried twice. Disappointed both times. Good service, poor product!
Food: 1
Service: 5
Good food, service and atmosphere..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco Plate, Chicken Meal, Chicken Burrito
It never fails. Always great customer service. Mia is always great when taking my orders, kudos to her and the entire crew. Keep up the great service.
Vegetarian options: Salads are served at all times!
Parking: Never had an issue finding parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad, Chicken Burrito
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