If you had to talk about service, the cashiers are always in a bad mood, treating you very harshly when you are paying to buy their products. This is my third time and I have never had the opportunity to be served by a friendly cashier. Is their pay so bad that they are so rude?
Service: 1
Ishah Coleman-Palsis
Dry, chewy chicken in Crunchy Tacos. Disguised the poor quality chicken with fresh lettuce and tomatoes. A waste of $7!!!! I tried twice. Disappointed both times. Good service, poor product!
Food: 1
Service: 5
Shawn Smith
Good food, service and atmosphere..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco Plate, Chicken Meal, Chicken Burrito
Daniel Cerna
It never fails. Always great customer service. Mia is always great when taking my orders, kudos to her and the entire crew. Keep up the great service.
Vegetarian options: Salads are served at all times!
Went thru drive thru and the speed is the best . Got my food fast and fresh . Received by a smiling face at the dt window.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Rochelle
Customer service was great, not sure how it is other days but the lady who took my order was very nice.
Atmosphere: 5
Food: 5
Service: 5
Angel J
food was good missing order of churros second time i order from here and missing item missing two sets of churro they never answer phone call :/ terrible
Food here is the worst! Bad avocado on both meals. Tostada had almost nothing in it. Creamy cilantro dressing was terrible. Make the drive to another location.
Atmosphere: 1
Food: 1
Service: 1
JCS In CA
Nice people, Great Food, Great Service, Reasonable prices. Been going here for years and I just noticed I never gave them a review so here it is right here - OUTSTANDING! I have ordered for 20-30 people I work with on a few occasions, and they always have the food ready on time and its always great. I never had a bad meal from them and they never screwed up an order yet and I have been going here for years. I highly recommend this El Pollo Loco.
If you had to talk about service, the cashiers are always in a bad mood, treating you very harshly when you are paying to buy their products. This is my third time and I have never had the opportunity to be served by a friendly cashier. Is their pay so bad that they are so rude?
Service: 1
Dry, chewy chicken in Crunchy Tacos. Disguised the poor quality chicken with fresh lettuce and tomatoes. A waste of $7!!!! I tried twice. Disappointed both times. Good service, poor product!
Food: 1
Service: 5
Good food, service and atmosphere..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco Plate, Chicken Meal, Chicken Burrito
It never fails. Always great customer service. Mia is always great when taking my orders, kudos to her and the entire crew. Keep up the great service.
Vegetarian options: Salads are served at all times!
Parking: Never had an issue finding parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad, Chicken Burrito
New chicken salads are good. One of my top 5 take away foods. Tortilla soup is great
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Bowl, Doble Chicken Salad, Double Chicken Avocado Salad, Double Chicken Tostada Salad, Two Churros, Salad
Went thru drive thru and the speed is the best . Got my food fast and fresh . Received by a smiling face at the dt window.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Customer service was great, not sure how it is other days but the lady who took my order was very nice.
Atmosphere: 5
Food: 5
Service: 5
food was good missing order of churros
second time i order from here and missing item
missing two sets of churro
they never answer phone call :/ terrible
Atmosphere: 3
Food: 4
Service: 1
Food has got pricey
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Burrito, Salad
Delicious
Vegetarian options: Fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Restaurantji Recommends
Got the family 6 pack.
Atmosphere: 4
Food: 5
Service: 5
Very clean friendly staff.
Food is good but prices are getting crazy
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Food here is the worst! Bad avocado on both meals. Tostada had almost nothing in it. Creamy cilantro dressing was terrible. Make the drive to another location.
Atmosphere: 1
Food: 1
Service: 1
Nice people, Great Food, Great Service, Reasonable prices. Been going here for years and I just noticed I never gave them a review so here it is right here - OUTSTANDING! I have ordered for 20-30 people I work with on a few occasions, and they always have the food ready on time and its always great. I never had a bad meal from them and they never screwed up an order yet and I have been going here for years. I highly recommend this El Pollo Loco.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
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