I don't care too much for pizza so I always order and recommend the BBQ chicken wings bone in GREAT!!! If only they can introduce a better selection of drinks , I don't like any of their selections.
Was unaware of a $2.00 Plus Dollar service fee. This is B/S in my eye's. People Boycott Pizza Hut, In California.
Atmosphere: 4
Food: 4
Service: 4
Vaughn Wright
Okay so here we go. Yesterday around 5:30 PM I went to Pizza Hut to order a pizza. I used a coupon. However, when I arrived, there was one customer waiting for his order. I stood at the counter for at least 5 minutes waiting for someone to take my order. One employee was (what appears to be talking on the phone) in the office. Another employee was mixing the chicken. Another employee (who was pregnant) was walking around as if she had all the time in the world. Then she walked to the back area where she started preparing food. Except she did not sanitize her hands nor did she put on protective gear to prepare the food. She was just putting her hands in the cheese and sprinkling it on the food. Finally at 5:33 PM the person who was in the office came out and asked was I there to pick up? I said no! She then took my order and said it would be about 15 minutes. I went and sat down. Shortly after a barrage of people entered the place. Many had picked up orders and a few places orders. After things quieted down a little. Then the conversations started. Nothing was being said nice about the customers.At 5:53 PM I approached the counter again. Wondering if my order was ready due to the fact that it was well past 15 minutes. Another employee saw me at the counter and asked me if I was there to pick up? I said yes she asked my name and I told her. She then gave me the pizza. When I got home and opened up the box I was excruciatingly disappointed because the pizza looked like a road kill. It was supposed to be a large hand tossed pizza with extra sauce. Instead what I got was something that looked like cal-trans scraped up off the street placed in a box. Not to mention that even though my family and I tried to overlook the inaccurate order, but we had intestinal issues all night long. I really don't know what people see in this place but I don't see anything worth bragging about.
Atmosphere: 1
Food: 1
Service: 1
81s
Food was ready when I got to the store, but the food was cold and gummy. Definitely not satisfied.
poor communication skills . not only cannot follow directions. waited almost 2 hours and never got my food
John Foster
Order was not followed to specifications. Double pepperoni was not double, very disappointed.
andrew vargas
Terrible over charged, didn’t deliver my order after 1 hr and a half then told me to call somewhere else when I tried to figure it out. These people need to be fired.
Their systems were down wouldn’t allow online orders. I couldn’t use my rewards. I called in spoke with a Steve he said they were working on the online systems. He could take my order but I couldn’t use any rewards over the phone. First I asked for the inconvenience can I get a discount because I’m was plan on using my rewards to place an order. He said no. I said ok can I use mail in coupons or can you honor the online prices since your systems are down. He told me no to the discount and yes I should be able to us my mail in coupons. He said he already put the coupons in. I said I never gave you a code. He act like the system wouldn’t take my coupon codes after that. The prices stay the same. I asked again are the mail in coupon codes different from online he said yes. But wouldn’t honor my mail in coupons. This wasn’t the first time I had an issues with this location. If their systems are down then they should be able to fix the problem if a person call in. Or at least offered a 10% discount. I earn my rewards and I needed to use them in this particular transaction. I also asked for a manager which he never got. I said thank you and hung up.
Selena B
The only pizza place I eat it's the best
Blue View
Pizza was really good, check out their deals if you're having issues with your wallet being light.
Crystal S
Pizza was good and hot deliverer was professional
Eddy Lopez
Great experience from the Lancaster location on E Ave J. Our pizza was delicious and delivery was super fast, got it before the expected time. Shout out to their managers and staff for doing a great job.
I don't care too much for pizza so I always order and recommend the BBQ chicken wings bone in GREAT!!! If only they can introduce a better selection of drinks , I don't like any of their selections.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tuscani Creamy Chicken Alfredo, Wings
My order was wrong and the manager did nothing to fix it. He was super rude. I had to call corporate to fix my order.
Atmosphere: 1
Food: 1
Service: 1
never delivered
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Buffalo Chicken Pizza, Icing Dip, Cinnamon Sticks, Pepperoni Pizza, Mtn Dew, Cinnabon Mini Rolls
Love the fact u can always pay w
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Buffalo Chicken Pizza
Was unaware of a $2.00 Plus Dollar service fee. This is B/S in my eye's. People Boycott Pizza Hut, In California.
Atmosphere: 4
Food: 4
Service: 4
Okay so here we go. Yesterday around 5:30 PM I went to Pizza Hut to order a pizza. I used a coupon. However, when I arrived, there was one customer waiting for his order. I stood at the counter for at least 5 minutes waiting for someone to take my order. One employee was (what appears to be talking on the phone) in the office. Another employee was mixing the chicken. Another employee (who was pregnant) was walking around as if she had all the time in the world. Then she walked to the back area where she started preparing food. Except she did not sanitize her hands nor did she put on protective gear to prepare the food. She was just putting her hands in the cheese and sprinkling it on the food. Finally at 5:33 PM the person who was in the office came out and asked was I there to pick up? I said no! She then took my order and said it would be about 15 minutes. I went and sat down. Shortly after a barrage of people entered the place. Many had picked up orders and a few places orders. After things quieted down a little. Then the conversations started. Nothing was being said nice about the customers.At 5:53 PM I approached the counter again. Wondering if my order was ready due to the fact that it was well past 15 minutes. Another employee saw me at the counter and asked me if I was there to pick up? I said yes she asked my name and I told her. She then gave me the pizza. When I got home and opened up the box I was excruciatingly disappointed because the pizza looked like a road kill. It was supposed to be a large hand tossed pizza with extra sauce. Instead what I got was something that looked like cal-trans scraped up off the street placed in a box. Not to mention that even though my family and I tried to overlook the inaccurate order, but we had intestinal issues all night long. I really don't know what people see in this place but I don't see anything worth bragging about.
Atmosphere: 1
Food: 1
Service: 1
Food was ready when I got to the store, but the food was cold and gummy. Definitely not satisfied.
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza, Sausage Pizza
poor communication skills . not only cannot follow directions. waited almost 2 hours and never got my food
Order was not followed to specifications. Double pepperoni was not double, very disappointed.
Terrible over charged, didn’t deliver my order after 1 hr and a half then told me to call somewhere else when I tried to figure it out. These people need to be fired.
Restaurantji Recommends
Their systems were down wouldn’t allow online orders. I couldn’t use my rewards. I called in spoke with a Steve he said they were working on the online systems. He could take my order but I couldn’t use any rewards over the phone. First I asked for the inconvenience can I get a discount because I’m was plan on using my rewards to place an order. He said no. I said ok can I use mail in coupons or can you honor the online prices since your systems are down. He told me no to the discount and yes I should be able to us my mail in coupons. He said he already put the coupons in. I said I never gave you a code. He act like the system wouldn’t take my coupon codes after that. The prices stay the same. I asked again are the mail in coupon codes different from online he said yes. But wouldn’t honor my mail in coupons. This wasn’t the first time I had an issues with this location. If their systems are down then they should be able to fix the problem if a person call in. Or at least offered a 10% discount. I earn my rewards and I needed to use them in this particular transaction. I also asked for a manager which he never got. I said thank you and hung up.
The only pizza place I eat it's the best
Pizza was really good, check out their deals if you're having issues with your wallet being light.
Pizza was good and hot deliverer was professional
Great experience from the Lancaster location on E Ave J. Our pizza was delicious and delivery was super fast, got it before the expected time. Shout out to their managers and staff for doing a great job.