They wanted to charge me $3 for a free cup of water!!! Shame on them
Atmosphere: 1
Food: 1
Service: 1
Wendy
I understand if the line is long but handing me a coffee that was no longer even lukewarm but basically room temp is crazy. I waited patiently in line for over 15 mins. Bummed me out!
Liliana martinez
Customer service sucks. New to the area. I’ve came 4 different times and we’ve had a bad experience every single time. The people there always give attitude and act like I inconvenience them when I ask for anything. Gonna have to drive further to go to another Starbucks because this one ain’t it. Please train your people better!
Atmosphere: 1
Food: 4
Service: 1
Robyn Hawley
Waited for our drink for over 20 mins, only to find out they had it sitting in the drive thru area of drinks. And then when I asked to check on the order they were extremely rude. Also, extremely rude when we ordered. I have been coming to this location since they opened and have never experienced this before.
Atmosphere: 3
Food: 3
Service: 1
Victoria Romero
I ordered frap and received it and had a hold in the middle like if they put a straw there. So unprofessional!
Mark Anthony Sosa
My experience was quick and easy! One of my favorite starbucks! The worker named Marissa is very nice.
Atmosphere: 5
Food: 5
Service: 5
Shayla Lambert
First time at this location this morning and my match latte was absolutely horrible. It’s like they dumped the powder in my cup and didn’t bother to froth it. I couldn’t even drink it because it was so chunky. Worst drink I’ve ever had at Starbucks. Waste of money. Very dissatisfying.
Maria Valenzuela
Slow last two times this store takes so long to prepare phone orders. First time around with slow experience was over employee drama. Second time around just slow.
Miguel Angel Figueroa Rivera
I clearly had a Starbucks cup in my hand and I asked for a cup of water and that little girl in the front told me she couldn't give me a water because I had to buy something. So I explained to her that I just had my cup with me? And she told me they don't give out any water, no more. I'm not sure if they actually don't give any water or is that girl? Simply add an attitude the problem. I've been to so many Starbucks, I've never had this problem. I'm not sure who's in charge here, but this is ridiculous to not be able to ask for a simple cup of water.
Atmosphere: 1
Food: 1
Service: 1
J Brent
Service was very fast and friendly. Drinks were perfectly made! One of the best Starbucks I've ever visited. Thanks!
Walking into the store and it was dirty . From the floor to the counter top where you pick up your food. All the available tables were dirty . Trash was filled to the top. Also when we ordered one our drinks with peppermint syrup the barista not only said no they also said Starbucks stopped carrying that 3 years ago which is not true . Very disappointing.
Atmosphere: 1
Food: 3
Service: 1
Melissa Espinoza
You know when you’re so happy to go buy your coffee for the day and then the girl at drive thru just kills your whole vibe because of her snobby attitude … -_- honestly find a different job that doesn’t involve working with people pls
Atmosphere: 1
Service: 1
Bryce Grim
One of the best starbucks in the AV with great service
Atmosphere: 5
Food: 5
Service: 5
Sarkis Karapetyan
We got some strawberry drinks for the kids, they were inconsistent in concentration from each other, not sure what went wrong there. It was disgusting that we had to share our space sitting inside with every bum that comes off the street that is drugged up and hasn't showered in years. Atmosphere would be 0 stars if I can give 0 stars. I don't need a bleeding heart response on why this kind of ridiculous garbage is being allowed,
They wanted to charge me $3 for a free cup of water!!! Shame on them
Atmosphere: 1
Food: 1
Service: 1
I understand if the line is long but handing me a coffee that was no longer even lukewarm but basically room temp is crazy. I waited patiently in line for over 15 mins. Bummed me out!
Customer service sucks. New to the area. I’ve came 4 different times and we’ve had a bad experience every single time. The people there always give attitude and act like I inconvenience them when I ask for anything. Gonna have to drive further to go to another Starbucks because this one ain’t it. Please train your people better!
Atmosphere: 1
Food: 4
Service: 1
Waited for our drink for over 20 mins, only to find out they had it sitting in the drive thru area of drinks. And then when I asked to check on the order they were extremely rude. Also, extremely rude when we ordered. I have been coming to this location since they opened and have never experienced this before.
Atmosphere: 3
Food: 3
Service: 1
I ordered frap and received it and had a hold in the middle like if they put a straw there. So unprofessional!
My experience was quick and easy! One of my favorite starbucks! The worker named Marissa is very nice.
Atmosphere: 5
Food: 5
Service: 5
First time at this location this morning and my match latte was absolutely horrible. It’s like they dumped the powder in my cup and didn’t bother to froth it. I couldn’t even drink it because it was so chunky. Worst drink I’ve ever had at Starbucks. Waste of money. Very dissatisfying.
Slow last two times this store takes so long to prepare phone orders. First time around with slow experience was over employee drama. Second time around just slow.
I clearly had a Starbucks cup in my hand and I asked for a cup of water and that little girl in the front told me she couldn't give me a water because I had to buy something. So I explained to her that I just had my cup with me? And she told me they don't give out any water, no more. I'm not sure if they actually don't give any water or is that girl? Simply add an attitude the problem. I've been to so many Starbucks, I've never had this problem. I'm not sure who's in charge here, but this is ridiculous to not be able to ask for a simple cup of water.
Atmosphere: 1
Food: 1
Service: 1
Service was very fast and friendly. Drinks were perfectly made! One of the best Starbucks I've ever visited. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
there’s more ice then drink brah
Walking into the store and it was dirty . From the floor to the counter top where you pick up your food. All the available tables were dirty . Trash was filled to the top. Also when we ordered one our drinks with peppermint syrup the barista not only said no they also said Starbucks stopped carrying that 3 years ago which is not true . Very disappointing.
Atmosphere: 1
Food: 3
Service: 1
You know when you’re so happy to go buy your coffee for the day and then the girl at drive thru just kills your whole vibe because of her snobby attitude … -_- honestly find a different job that doesn’t involve working with people pls
Atmosphere: 1
Service: 1
One of the best starbucks in the AV with great service
Atmosphere: 5
Food: 5
Service: 5
We got some strawberry drinks for the kids, they were inconsistent in concentration from each other, not sure what went wrong there. It was disgusting that we had to share our space sitting inside with every bum that comes off the street that is drugged up and hasn't showered in years. Atmosphere would be 0 stars if I can give 0 stars. I don't need a bleeding heart response on why this kind of ridiculous garbage is being allowed,
Atmosphere: 1
Food: 4
Service: 5
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