The worst Starbucks in town, Barista needs to be re trained, drinks always incorrect & come out horrible!
Atmosphere: 1
Food: 1
Service: 1
Daniel Ponce
Customer service was great. But they didn’t have a menu. How am i supposed to know what to get. Do i guess my order? Thankfully the staff was nice enough o read me the entire menu. I think it’s a waste a time on the staff and customers part
Mickey Price
Great staff with one of the best baristas around.
Atmosphere: 5
Service: 5
Peach
The coffee here is not that great, Starbucks is over priced ,unflavored yet sugary at the same time its odd. The food is over priced and super processed. The teas and lemonade are cut with ice and you get under a half of a cup
Atmosphere: 2
Food: 2
Service: 3
Kevin Barron
Over good location and workers but drinks just suck I order a strawberry açaí with lemonade and they should make it how it is advertised in there app but it comes out so wack it either to much lemonade with a lot of ice or either taste like water I feel like there so cheap with putting the strawberry juice
Atmosphere: 5
Food: 3
Service: 5
Kennedy Herd
Never a bad cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Bee Serrano
I am super disappointed. I love strawberry Acai but this is the only location where they give me water down drinks!!! All the time!!! I always have them remake it and they ask me if I meant to order the lemonade. No I did not! I always order Strawberry Acai Refresher not lemonade at other locations, have been since 2021 and it’s never tasted watered down like this location. It’s super annoying, this is the closest location to me. They need retraining!
Atmosphere: 1
Food: 1
Service: 1
Kimm Freeman
Always stop here on my way back to Huntington Beach fast service and friendly service 🫶
Service: 5
Paula
Really bad customer service, girl at the drive thru today has no manners. I had ordered a lot of drinks and she didn’t offer a drink carrier. Had me sitting there at the window for several minutes until she says my total, no drink carrier, no straws. I asked her a question and she didn’t respond. She shoved the drinks into my hand and turned away. The only thing she said to me was my total. Weird.
Atmosphere: 1
Service: 1
Eliza Dreams
Me and my brother order DoorDash from this Starbucks and I’ve let so many mistakes slide because I work in retail I get things can be hectic sometimes but when you mess up my order not once, not twice, not 3xs but more than 5xs I’m writing a review because there’s no fn way you mess up this many times on different days and different times it’s definitely a management issue that some of these employees need to be retrained because this is ridiculous I get DoorDash does refunds but I should not be doing refunds over and over and over again for basic drinks that never had been messed up before they did the reconstruction of the building it’s just been mess up after mess up I’ve inserted a picture of the drinks, the one for uber eats is not ours and came in our order that was sealed in the bag BY Starbucks employees not the dasher so definitely not his fault but the employees AT Starbucks.
Worst Starbucks in town.. They didn't even give me my whole order, and when I came back, they said they could not accommodate me in any way. Waste of 40 minutes for a cake pop to make my kid happy, just because of incompetent people that can't do their jobs.
Atmosphere: 1
Food: 1
Service: 1
alexa v
Misplaced my order and Daniel had no problem helping me with a positive attitude great service
Atmosphere: 5
Food: 5
Service: 5
Jc Solis
Lily has the worst attitude she runs the place don’t ask for anything without saying please she will yell at you, I asked for ice and she yelled at me for not begging for it. Her attitude doesn’t match the Starbucks customer service guidelines
Atmosphere: 1
Food: 2
Service: 1
kelly hunziker
What happened to this location!?? No tables or chairs! So ugly and sad now.
Atmosphere: 1
Service: 2
stalin gucci
Worst service ever been coming here years and I work for the plaza and they refuse to let me use the restroom when servicing their stores unless I buy something when I bought a coffee this morning
The worst Starbucks in town, Barista needs to be re trained, drinks always incorrect & come out horrible!
Atmosphere: 1
Food: 1
Service: 1
Customer service was great. But they didn’t have a menu. How am i supposed to know what to get. Do i guess my order? Thankfully the staff was nice enough o read me the entire menu. I think it’s a waste a time on the staff and customers part
Great staff with one of the best baristas around.
Atmosphere: 5
Service: 5
The coffee here is not that great, Starbucks is over priced ,unflavored yet sugary at the same time its odd. The food is over priced and super processed. The teas and lemonade are cut with ice and you get under a half of a cup
Atmosphere: 2
Food: 2
Service: 3
Over good location and workers but drinks just suck I order a strawberry açaí with lemonade and they should make it how it is advertised in there app but it comes out so wack it either to much lemonade with a lot of ice or either taste like water I feel like there so cheap with putting the strawberry juice
Atmosphere: 5
Food: 3
Service: 5
Never a bad cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
I am super disappointed. I love strawberry Acai but this is the only location where they give me water down drinks!!! All the time!!! I always have them remake it and they ask me if I meant to order the lemonade. No I did not! I always order Strawberry Acai Refresher not lemonade at other locations, have been since 2021 and it’s never tasted watered down like this location. It’s super annoying, this is the closest location to me. They need retraining!
Atmosphere: 1
Food: 1
Service: 1
Always stop here on my way back to Huntington Beach fast service and friendly service 🫶
Service: 5
Really bad customer service, girl at the drive thru today has no manners. I had ordered a lot of drinks and she didn’t offer a drink carrier. Had me sitting there at the window for several minutes until she says my total, no drink carrier, no straws. I asked her a question and she didn’t respond. She shoved the drinks into my hand and turned away. The only thing she said to me was my total. Weird.
Atmosphere: 1
Service: 1
Me and my brother order DoorDash from this Starbucks and I’ve let so many mistakes slide because I work in retail I get things can be hectic sometimes but when you mess up my order not once, not twice, not 3xs but more than 5xs I’m writing a review because there’s no fn way you mess up this many times on different days and different times it’s definitely a management issue that some of these employees need to be retrained because this is ridiculous I get DoorDash does refunds but I should not be doing refunds over and over and over again for basic drinks that never had been messed up before they did the reconstruction of the building it’s just been mess up after mess up I’ve inserted a picture of the drinks, the one for uber eats is not ours and came in our order that was sealed in the bag BY Starbucks employees not the dasher so definitely not his fault but the employees AT Starbucks.
Restaurantji Recommends
Worst Starbucks in town.. They didn't even give me my whole order, and when I came back, they said they could not accommodate me in any way. Waste of 40 minutes for a cake pop to make my kid happy, just because of incompetent people that can't do their jobs.
Atmosphere: 1
Food: 1
Service: 1
Misplaced my order and Daniel had no problem helping me with a positive attitude great service
Atmosphere: 5
Food: 5
Service: 5
Lily has the worst attitude she runs the place don’t ask for anything without saying please she will yell at you, I asked for ice and she yelled at me for not begging for it. Her attitude doesn’t match the Starbucks customer service guidelines
Atmosphere: 1
Food: 2
Service: 1
What happened to this location!?? No tables or chairs! So ugly and sad now.
Atmosphere: 1
Service: 2
Worst service ever been coming here years and I work for the plaza and they refuse to let me use the restroom when servicing their stores unless I buy something when I bought a coffee this morning
Atmosphere: 1
Food: 1
Service: 1
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