Subway
728 W Ave J, Lancaster
(661) 579-6741
Recent Reviews
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This store has the worst customer service I've ever experienced. Lady made me wait in the drive thru 15 didn't even take my order... no vars were in front of me she said they were busy but it was only 1 customer I. The store. I told her I was there to pick up an order and then she said pull forward. She then printed out the order and began making it. With took an additional 10 minutes. I u assigned from the order and left. This is the worst customer service period !!!
Atmosphere: 4
Food: 5
Service: 1
The building says under new management but why did I sit there for 10 mins after ordering through the drive thru and after taking my card they come back saying their machine is down so I left without my lunch
Kind employees, very clean
Atmosphere: 3
Food: 5
Service: 5
Very good sandwich.??
Atmosphere: 5
Food: 5
Service: 5
Today September 27TH 2024 at 4:15 pm I went inside the store to order a sandwich, they had only one person for taking customer and she was preparing a sandwich and there was no customer there, I was only there. She did not say hello to me and did not answer me when I said hello to her and totally ignored me and keep working on a sandwich and she done she started to make another sandwich and she did not look at me or say something like I’ll be right with you or something after almost 5 minutes I just left the store and of course I never ever again come back there. They definitely do not deserve my business.
Service: 1
This place isn't good their staff are lazy the the young person working said I should have called both the website and their door say they close at 9:00 this was 7:45
Atmosphere: 1
Food: 3
Service: 1
It was just an ok sandwich(subway club), which was prepared to my specifications. Requested no mayo or mustard which I later added at home.
Missed the mark for both of us.
Will try another sub flavor next time as I usually enjoy their subs.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cookies
Convenient & good food. The staff are friendly and listen to your orders.
Atmosphere: 5
Food: 5
Service: 5
Walked in there going to order all my coworkers there lunch . I asked for a water cup and the young Hispanic girl refused to give me one . I walked out of there !! Don’t go to this subway it’s a dump full of bums and rude workers . Water is a law !!l
Atmosphere: 1
Food: 1
Service: 1
Food was great and customer service was even greater. A bit pricey since being back in subway after a few years but overall great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Restaurantji Recommends
Food was great and customer service was even greater. A bit pricey since being back in subway after a few years but overall great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
They had flies all over the veggies smh! ??♀️
My son went in to the subway to get something to drink and this man and Woman that didn’t want to show her face denied him service for absolutely no reason because it was raining and they said they couldn’t let them in there at the time was 6:30PM and they said that their lobby was closed already, and the lobby doesn’t close until 7pm they were very rude and disrespectful did not want to give any kind of information or did not allow my son to buy anything then I called the store and asked for their managers number and he said he would not give it to me. He then started to argue with me because he wanted to know why I wanted his managers number number. THIS WAS A VERY BIG ACT OF DISCRIMINATION And it will not be tolerated
Hard working ladies right there, I like them
Atmosphere: 5
Food: 4
Service: 5
Admittedly I for the most part I only buy their chocolate chip cookies. Their cookies ? are the absolute best!!! They are soft all the time even though they are fully cooked. I truly appreciate the drive through option!!!!!!!!! I also like the cold cut combo.
Dietary restrictions: I’m allergic to pork and peanut butter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake
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