It's no longer sweet frog anymore. This used to be our favorite spot. Now it's "sweet bunnies" and so unwelcoming in every way. The worst customer service, no getting your own cups, zero seating, and no getting your own toppings. My daughter was so sad. Will never come back.
Melissa I.
So sad.... sweet frogs is gone! Sweet Bunnies is the replacement. No seating inside or outside. No sample cups to try the multitude of weird flavors. No building your own cup (they do it for you). If you want to use a credit/debit card, they charge you for that too. COME ON! It's 2023! Let's get with the times here people! So disappointed. Customer service was nonexistent so there wasn't even that to hang your hat on. Won't go back.
Wesley C.
PLEASE READ! Today a tragedy has befallen our once great nation. A tragedy so great in magnitude it will take its place in the history books next to 9/11 and January 6! Sweet frogs is no more... A sweet bunny has come to violate our taste buds as well our freedom of the pursuit of happiness. Now, ask yourself, what is the best thing about getting frozen yogurt? The choices, the selection, the autonomy to create your own monstrosity. With all this power at your fingertips, coursing through you and your wallet, one cannot help, but return to a childlike state of bliss and creativity. But this sweet bunny has taken away our yogurtily autonomy! The days of scooping your own toppings are long gone. They have been reduced to that a Subway. I did not come here for subway! I came here for sweet frogs! And yet it was nowhere to be found! There is no seating area for it is blocked off! You can no longer pick your own cup. They ask you what size you want no longer can you scoop your own toppings, FOR they will do it for you and worst of all the most treasonous than heinous act of all! They have replace the spoons. Overall 4/10 experience. Wonderful service terrible rebrand. My heart will always miss you sweet frogs.
Ghana G.
Sweet Frog used to be my favorite place to take my grandkids, but I guess they are under new ownership and a name change. The owner was very rude when asked to use the bathroom. As a paying customer, you would assume you could use the bathroom to wash your hand or whatever. It was not so much she said no it's how she said it. I felt it was racially motivated.
Mariana Frisan
So apparently this location is now called Sweet Bunnies. Looks like they had a change of name but not sure if under new management. What sucks now is that they serve you the toppings and it takes forever cuz of course only one person doing it. Hate having to keep telling the server a little more please, really slows it down. There was like 5 people behind me. So no thank you this won't be my go to spot for fro yo anymore. I'll just drive a little more and go to Yogurtland on K and 10th.
Juan Uribe
Love taking the family there its better than getting ice cream and they have ok service but its a clean place
Melissa Derose
Horrible customer service apparently there's some issue going on with their gift cards a store employee took my daughter's threw it away when it had never even been used and my daughter had showed her on the app that it had a full balance she said that their store was no longer accepting them and threw it away refusing to give it back to my daughter when I contacted the manager she acted in the same type of manner and said what did I want her to do about it I asked her if they were franchisor corporate and she refused to tell me that as well
UrbanGirl
REALLY ARTIFICIAL tasting and SICKLY SUGARY. I think this high reviews are given by 5 year olds lol. I tried a few like cheesecake, strawberry and chocolate and couldn’t eat ANY. Walked out. Cute place though. If you eat a lot of junk food and cheap sweets/candy bars, you’ll like it ;)
Simone H.
Won't accept the online voucher listed on their own website. After you buy the 5 for $10 they will say that they don't know how to use the redemption code and will make you pay the whole price. The worst part is that they will let you buy it ("oh, sure, let's try that") while you are in store, but when you redeem it at the cashier they will be like "oh, sorry, really don't know how to use this code. Thought it would be a barcode".
Vanessa P.
This sweet frog used to be the place that everyone would come to grab some frozen yogurt however it has definitely changed over the years. There is now very limited seating and they have taken away the outdoor seating. In addition, you have to ask the cashier which size cup you want since it's not by the frozen yogurt anymore. Also, you're not able to grab the toppings you want. You have to ask the employee to give you a scoop of whichever item you want, which defeats the purpose of the place in all honestly. I loved adding my own toppings at my own pace. Now I just feel rushed to pick something and pay for my item. Also the prices have indeed increased dramatically. Definitely does not feel the same as it used to. They're also changing the name to Sweet Bunnies. Such a shame.
Lovely frozen yogurt place! Brought the 3 kiddos and each of them had a flavor they wanted to try and the selection between frozen yogurt and toppings was amazing! Love the weigh the yogurt and pay for the weight rather than by the topping! Will definitely take the kids back some other days for another fun visit! Thanks Sweet Frog for the awesome experience and customer service!
Jeff D.
Desert Christian cheerleaders came to sweet frog today. They would not undo the chains off the chairs. I came before the cheerleaders came customer told me they were charging for seating. Beware Beware manage super rude thought give name.
Babs P.
Delicious - fresh toppings. Nice assortment of yogurt flavors. The employees are very sweet and helpful. I didn't see the dry toppings on the glass bar - will be back to try those. :)
Daunyae Monique
This is already one of our family favorite stops. Very yummy frozen yogurt choices and toppings.
Verna T.
Sweet frog is one of my favorite places to go for a snack. Their frozen yogurt always tastes so good and they have so many servings to choose from.
It's no longer sweet frog anymore. This used to be our favorite spot. Now it's "sweet bunnies" and so unwelcoming in every way. The worst customer service, no getting your own cups, zero seating, and no getting your own toppings. My daughter was so sad. Will never come back.
So sad.... sweet frogs is gone! Sweet Bunnies is the replacement. No seating inside or outside. No sample cups to try the multitude of weird flavors. No building your own cup (they do it for you). If you want to use a credit/debit card, they charge you for that too. COME ON! It's 2023! Let's get with the times here people! So disappointed. Customer service was nonexistent so there wasn't even that to hang your hat on. Won't go back.
PLEASE READ! Today a tragedy has befallen our once great nation. A tragedy so great in magnitude it will take its place in the history books next to 9/11 and January 6! Sweet frogs is no more... A sweet bunny has come to violate our taste buds as well our freedom of the pursuit of happiness. Now, ask yourself, what is the best thing about getting frozen yogurt? The choices, the selection, the autonomy to create your own monstrosity. With all this power at your fingertips, coursing through you and your wallet, one cannot help, but return to a childlike state of bliss and creativity. But this sweet bunny has taken away our yogurtily autonomy! The days of scooping your own toppings are long gone. They have been reduced to that a Subway. I did not come here for subway! I came here for sweet frogs! And yet it was nowhere to be found! There is no seating area for it is blocked off! You can no longer pick your own cup. They ask you what size you want no longer can you scoop your own toppings, FOR they will do it for you and worst of all the most treasonous than heinous act of all! They have replace the spoons. Overall 4/10 experience. Wonderful service terrible rebrand. My heart will always miss you sweet frogs.
Sweet Frog used to be my favorite place to take my grandkids, but I guess they are under new ownership and a name change. The owner was very rude when asked to use the bathroom. As a paying customer, you would assume you could use the bathroom to wash your hand or whatever. It was not so much she said no it's how she said it. I felt it was racially motivated.
So apparently this location is now called Sweet Bunnies. Looks like they had a change of name but not sure if under new management. What sucks now is that they serve you the toppings and it takes forever cuz of course only one person doing it. Hate having to keep telling the server a little more please, really slows it down. There was like 5 people behind me. So no thank you this won't be my go to spot for fro yo anymore. I'll just drive a little more and go to Yogurtland on K and 10th.
Love taking the family there its better than getting ice cream and they have ok service but its a clean place
Horrible customer service apparently there's some issue going on with their gift cards a store employee took my daughter's threw it away when it had never even been used and my daughter had showed her on the app that it had a full balance she said that their store was no longer accepting them and threw it away refusing to give it back to my daughter when I contacted the manager she acted in the same type of manner and said what did I want her to do about it I asked her if they were franchisor corporate and she refused to tell me that as well
REALLY ARTIFICIAL tasting and SICKLY SUGARY. I think this high reviews are given by 5 year olds lol. I tried a few like cheesecake, strawberry and chocolate and couldn’t eat ANY. Walked out. Cute place though. If you eat a lot of junk food and cheap sweets/candy bars, you’ll like it ;)
Won't accept the online voucher listed on their own website. After you buy the 5 for $10 they will say that they don't know how to use the redemption code and will make you pay the whole price. The worst part is that they will let you buy it ("oh, sure, let's try that") while you are in store, but when you redeem it at the cashier they will be like "oh, sorry, really don't know how to use this code. Thought it would be a barcode".
This sweet frog used to be the place that everyone would come to grab some frozen yogurt however it has definitely changed over the years. There is now very limited seating and they have taken away the outdoor seating. In addition, you have to ask the cashier which size cup you want since it's not by the frozen yogurt anymore. Also, you're not able to grab the toppings you want. You have to ask the employee to give you a scoop of whichever item you want, which defeats the purpose of the place in all honestly. I loved adding my own toppings at my own pace. Now I just feel rushed to pick something and pay for my item. Also the prices have indeed increased dramatically. Definitely does not feel the same as it used to. They're also changing the name to Sweet Bunnies. Such a shame.
Restaurantji Recommends
Lovely frozen yogurt place! Brought the 3 kiddos and each of them had a flavor they wanted to try and the selection between frozen yogurt and toppings was amazing! Love the weigh the yogurt and pay for the weight rather than by the topping! Will definitely take the kids back some other days for another fun visit! Thanks Sweet Frog for the awesome experience and customer service!
Desert Christian cheerleaders came to sweet frog today. They would not undo the chains off the chairs. I came before the cheerleaders came customer told me they were charging for seating. Beware Beware manage super rude thought give name.
Delicious - fresh toppings. Nice assortment of yogurt flavors. The employees are very sweet and helpful. I didn't see the dry toppings on the glass bar - will be back to try those. :)
This is already one of our family favorite stops. Very yummy frozen yogurt choices and toppings.
Sweet frog is one of my favorite places to go for a snack. Their frozen yogurt always tastes so good and they have so many servings to choose from.