My first time placing an order was through Uber eats, I ordered the Ox’ tails over rice with the Mac & Yams and banana pudding . Food was amazing! So close to mom’s cooking authentic southern food. I went back today and ordered the smothered chicken with Mac and yams once again food was immaculate, outstanding. In love with their chief, favorite restaurant in the AV.
I really couldn’t believe my eyes when I saw the gumbo. I had fat chunks of onion, celery and carrots ?. Four whole chicken drumsticks and tons of corn. I have NEVER HAD GUMBO THIS BAD. The taste was horrible I couldn’t even eat it I had to trash $30 worth of food!
Atmosphere: 3
Food: 1
Service: 3
Kevin Casey
Strolling around the neighborhood while my car was being serviced and stumbled onto this place. Ordered fried chicken, mac and cheese, red beans and rice and a sweet tea. The lady was very friendly and answered my questions about some of the other dishes I was thinking about. Everything was hot and tasty. I'll be back.
Atmosphere: 3
Food: 5
Service: 5
Charlene
Today my boss got me and her lunch I called at noon and was first told my food would be ready in an hour okay I was okay with that then when I placed my order I was told now it will be 2 and a half hours for our food okay we said thank goodness we looked in the container I had a turkey drumstick instead of the turkey wings I wanted by the way it was only one turkey wing in the container turkey wings is more than one and I had to wait additional 15 minutes why would a restaurant give you something that you didn’t order in the first place and think it was okay and on top of that my turkey wing was tuff my boss beef short ribs was tuff I will not be going back I have given this restaurant many of chances in the past but now I am so done my boss is too
Shirley Long
I order 2 oxtail dinner i wss told 1.30 ready2pm oxtails overely salted muffins too sweetGreens not donr.the foof was tadty but o ery salD thr peach obber i give a d
Tonya Isaac
Upon placing my order the person was friendly! I ordered smothered pork chops, greens & fried corn. The prep time was adequate. When I received the order I was given a cup of kool aid. When I began eating it I was livid! The finding of an Oxtail bone in you mouth full of gravy, I was ? angry. I want my money back!! One is enough then to find another is was very disgusting! The greens were very salty!
Michelle J.
I really wanted to like this place and give it a good review. The only reason why I'm giving 2 stars is because of the young lady at the counter was so sweet and friendly and gentleman there was also nice. But everything else was like a miss. If it didn't totally miss the mark it was missing something. So, I got the Fried Chicken, Mac & Cheese, Greens, and Yams. Let's start with the Fried Chicken. 1. When asked how many pcs of chicken you get for $17.99 and they say "8 pcs" which means it party wings run. I don't know if this is a new thing but what soul food restaurant doesn't fry the whole dang yard bird? So, it's safe for me to assume that the baked and smothered chicken is party wings?! Plus I only got 5 small donkey wings. 2. If get home and open your box and your chicken isn't golden brown look like Shemar Moore on a hot tropical Sunday but it's giving one shade lighter of Wesley Snipes in Blade. Their frying oil is dried. 3. If you go to pick up the chicken and all the crust falls off and the skin underneath looks like a whole different method was used, just save your stomach the bubbles and throw it out. My chicken was previously baked and deep fried later because they didn't want to waste it. Now for the sides: 1. Greens had too much vinegar, that it over powered the greens. I don't know if that was an accident or if it was to cover something up or they just like them like that: 2. The yams were cool. 3. The Mac & Cheese this is were the missing something comes in. I guess I was looking for that baked Mac and cheese look, feel, and taste. Instead I got the Mac and cheese right after you added it the cheese sauce now the only thing missing is to layer in the cheese and pop it in the oven. The flavor was good but it was missing the baked part and the noodles were way to soft. It also was cold as double hockey sticks. I really was hoping that I could do business with them again and support black businesses. But this wasn't the best first impression after spending $27.00 only to sit here with my stomach bubbling.
Lyz Kono
Wish I had taken a photo, but it smelled so good, I had to dig in. LOVE THIS PLACE! Always, everything is cooked on point! Delicious, down home, fresh, cooked to perfection, comfort food. Makes me think of family and Thanksgiving.
Lorraine H.
WILL NOT EAT HERE AGAIN! SO MANY 1-STARS --- SHOULD HAVE READ THE REVIEWS BEFORE EATIN HERE!! Here's a picture of the entire plate. I called them as soon as I got to the car and they offered to give a complementary plate on Tuesday (they are closed on Mondays). NO THANK YOU. I might request my money back from my bank. I will take then back the entire plate on Tuesday. Ordered the fried chicken, green beans and red beans and rice. $13.99. Could not identify the individual chicken pieces, the red/bean and rice was spoiled (could smell it was "sour" when I opened the container), the green beans was soggy. I am a local REALTOR and host meetings - was trying this location to see if they would be a good spot to cater or order to go for our luncheons. NEVER AGAIN!
Lisha Mitchell
This place is horrible. I ordered a chicken and waffle meal and my chicken was spoiled and I let the owner smell the chicken as she agreed it smelled spoiled and said she wasn’t aware that it was spoiled. She apologized and offered to make me another meal. So she made me fish and that was nasty also. I couldn’t wait to get to the parking lot to throw the fish plate away. This is not real soul food. I am southern born and raised so I know real soul food and this place wasn’t it. The bad reviews are real regarding the food. This is from my personal experience. The owner was nice about replacing the food. I can say that. However, responding to customers complaints about their food very rudely does not help the fact that the food wasn’t to their liking. Instead please use the reviews as a way to make your business better not be in defense mode so that your business doesn’t lose money. Responding rudely only confirms what the reviews are stating as this is a public website and can do more harm than good for your business.
I really tried. I tried ordering food yesterday for delivery. Waited over 2 hours and called maybe 10 times or more. NO ONE PICKED UP. Then when someone finally called me back, they said that some random person picked up my food an hour prior when it showed in the app that my delivery driver was still there. Today, I decided to try again. What a horrible mistake. Food was late again. The driver got there on time to pick up the order only to be told that they were just starting on the food. When the food got here, 30 minutes after it was supposed to have already been delivered, I can't eat any of it. The beans is burnt and way too salty, the meat is like rubber and salty too, the potato salad is somehow sweet and salty at the same time. The gravy from the meat is also salty. I just can't. What a disappointment. There are not a lot of soulfood places in Lancaster and my Belizean heart really wanted some. Guess it's just not meant to be. I can't even say I liked the kool-aid
Rasheda Y.
My Red Snapper meal was EXCELLENT! It was fried and seasoned nicely, and the yams, green beans and potatoes and corn bread were ON POINT: good, authentic Southern food. This is a restaurant that you don't want to miss out on!
Vincent B.
I am too fed up with this business! Every time I try and give them a chance they continually let me down! If it isn't the portions of food it's the quality! They continue to miss items that I purchased. The food I good; however, there is a problem every single time I order from here. And I want to support small businesses; but it's hard to when you're constantly not getting it right
Melodi T.
If I could give a "ZERO", I would. I ordered the oxtail plate and it was horrible!!! The oxtails we're done, the gravy was salty, my yams tasted like they were a week old. And if this wasn't bad enough, the GREENS were SPOILED!!!!!. How is it possible to serve old or spoiled food? The very next day, the plate smelled so awful and spoiled that I couldn't get the smell out of my kitchen. The health department she be notified immediately! I am sick just thinking about how my husband and I ate some of this rotten food. Please, do not eat here. I try to support my people.... And this is what I get. I'm sorry I didn't read reviews prior. I'm not the only one who was served spoiled food. This is unacceptable!!!!! Oh, just to clarify, my oxtails were "raw" and my kool aid was missing from the delivery.
Bree S.
I placed an order online on their website for 4 meal plates. Once I arrived to the restaurant an hour later, the owner said they haven't gotten my order "they had just got there to open up". I arrived 2 hours after they opened up. Kitchen and staff looked a mess. After retelling my order to the owner, she said my food should be ready in 20 minutes. I walked around the plaza and came back within 30 minutes and my food still wasn't ready. There were other people waiting for their food as well. I didn't receive my food until nearly 2 hours later. The staff member did offer me a free drink. I chose their kool aid. I'd say their kool aid was the best compared to the food. Ribs were cold and very chewy. Greens were salty and sour. Potatoes salad was runny and sour. Mac and cheese was dry and cold. Fried chicken was hard and cold. Waffle was cold. Yams were cold and super sweet. 1 star for the kool aid.
My first time placing an order was through Uber eats, I ordered the Ox’ tails over rice with the Mac & Yams and banana pudding . Food was amazing! So close to mom’s cooking authentic southern food. I went back today and ordered the smothered chicken with Mac and yams once again food was immaculate, outstanding. In love with their chief, favorite restaurant in the AV.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Beans, Mashed Potatoes, Red Beans, Chicken Strips, BBQ Rib Plate, Peach Cobbler, Seafood Boil, Chitterlings, Black Eyed Peas, Smothered Turkey Wings, Salad, Fried Corn, Sweet Potato Pie, Homemade Banana Pudding, Fried Shrimp with Cornbread Collard Greens and Baked Beans, Fried Chicken, Dirty Rice and Gravy, Banana Pudding, Potato Salad, Smothered Pork Chops
I really couldn’t believe my eyes when I saw the gumbo. I had fat chunks of onion, celery and carrots ?. Four whole chicken drumsticks and tons of corn. I have NEVER HAD GUMBO THIS BAD. The taste was horrible I couldn’t even eat it I had to trash $30 worth of food!
Atmosphere: 3
Food: 1
Service: 3
Strolling around the neighborhood while my car was being serviced and stumbled onto this place. Ordered fried chicken, mac and cheese, red beans and rice and a sweet tea. The lady was very friendly and answered my questions about some of the other dishes I was thinking about. Everything was hot and tasty. I'll be back.
Atmosphere: 3
Food: 5
Service: 5
Today my boss got me and her lunch I called at noon and was first told my food would be ready in an hour okay I was okay with that then when I placed my order I was told now it will be 2 and a half hours for our food okay we said thank goodness we looked in the container I had a turkey drumstick instead of the turkey wings I wanted by the way it was only one turkey wing in the container turkey wings is more than one and I had to wait additional 15 minutes why would a restaurant give you something that you didn’t order in the first place and think it was okay and on top of that my turkey wing was tuff my boss beef short ribs was tuff I will not be going back I have given this restaurant many of chances in the past but now I am so done my boss is too
I order 2 oxtail dinner i wss told 1.30 ready2pm oxtails overely salted muffins too sweetGreens not donr.the foof was tadty but o ery salD thr peach obber i give a d
Upon placing my order the person was friendly! I ordered smothered pork chops, greens & fried corn. The prep time was adequate. When I received the order I was given a cup of kool aid. When I began eating it I was livid! The finding of an Oxtail bone in you mouth full of gravy, I was ? angry. I want my money back!! One is enough then to find another is was very disgusting! The greens were very salty!
I really wanted to like this place and give it a good review. The only reason why I'm giving 2 stars is because of the young lady at the counter was so sweet and friendly and gentleman there was also nice. But everything else was like a miss. If it didn't totally miss the mark it was missing something. So, I got the Fried Chicken, Mac & Cheese, Greens, and Yams. Let's start with the Fried Chicken. 1. When asked how many pcs of chicken you get for $17.99 and they say "8 pcs" which means it party wings run. I don't know if this is a new thing but what soul food restaurant doesn't fry the whole dang yard bird? So, it's safe for me to assume that the baked and smothered chicken is party wings?! Plus I only got 5 small donkey wings. 2. If get home and open your box and your chicken isn't golden brown look like Shemar Moore on a hot tropical Sunday but it's giving one shade lighter of Wesley Snipes in Blade. Their frying oil is dried. 3. If you go to pick up the chicken and all the crust falls off and the skin underneath looks like a whole different method was used, just save your stomach the bubbles and throw it out. My chicken was previously baked and deep fried later because they didn't want to waste it. Now for the sides: 1. Greens had too much vinegar, that it over powered the greens. I don't know if that was an accident or if it was to cover something up or they just like them like that: 2. The yams were cool. 3. The Mac & Cheese this is were the missing something comes in. I guess I was looking for that baked Mac and cheese look, feel, and taste. Instead I got the Mac and cheese right after you added it the cheese sauce now the only thing missing is to layer in the cheese and pop it in the oven. The flavor was good but it was missing the baked part and the noodles were way to soft. It also was cold as double hockey sticks. I really was hoping that I could do business with them again and support black businesses. But this wasn't the best first impression after spending $27.00 only to sit here with my stomach bubbling.
Wish I had taken a photo, but it smelled so good, I had to dig in. LOVE THIS PLACE! Always, everything is cooked on point! Delicious, down home, fresh, cooked to perfection, comfort food. Makes me think of family and Thanksgiving.
WILL NOT EAT HERE AGAIN! SO MANY 1-STARS --- SHOULD HAVE READ THE REVIEWS BEFORE EATIN HERE!! Here's a picture of the entire plate. I called them as soon as I got to the car and they offered to give a complementary plate on Tuesday (they are closed on Mondays). NO THANK YOU. I might request my money back from my bank. I will take then back the entire plate on Tuesday. Ordered the fried chicken, green beans and red beans and rice. $13.99. Could not identify the individual chicken pieces, the red/bean and rice was spoiled (could smell it was "sour" when I opened the container), the green beans was soggy. I am a local REALTOR and host meetings - was trying this location to see if they would be a good spot to cater or order to go for our luncheons. NEVER AGAIN!
This place is horrible. I ordered a chicken and waffle meal and my chicken was spoiled and I let the owner smell the chicken as she agreed it smelled spoiled and said she wasn’t aware that it was spoiled. She apologized and offered to make me another meal. So she made me fish and that was nasty also. I couldn’t wait to get to the parking lot to throw the fish plate away. This is not real soul food. I am southern born and raised so I know real soul food and this place wasn’t it. The bad reviews are real regarding the food. This is from my personal experience. The owner was nice about replacing the food. I can say that. However, responding to customers complaints about their food very rudely does not help the fact that the food wasn’t to their liking. Instead please use the reviews as a way to make your business better not be in defense mode so that your business doesn’t lose money. Responding rudely only confirms what the reviews are stating as this is a public website and can do more harm than good for your business.
Restaurantji Recommends
I really tried. I tried ordering food yesterday for delivery. Waited over 2 hours and called maybe 10 times or more. NO ONE PICKED UP. Then when someone finally called me back, they said that some random person picked up my food an hour prior when it showed in the app that my delivery driver was still there. Today, I decided to try again. What a horrible mistake. Food was late again. The driver got there on time to pick up the order only to be told that they were just starting on the food. When the food got here, 30 minutes after it was supposed to have already been delivered, I can't eat any of it. The beans is burnt and way too salty, the meat is like rubber and salty too, the potato salad is somehow sweet and salty at the same time. The gravy from the meat is also salty. I just can't. What a disappointment. There are not a lot of soulfood places in Lancaster and my Belizean heart really wanted some. Guess it's just not meant to be. I can't even say I liked the kool-aid
My Red Snapper meal was EXCELLENT! It was fried and seasoned nicely, and the yams, green beans and potatoes and corn bread were ON POINT: good, authentic Southern food. This is a restaurant that you don't want to miss out on!
I am too fed up with this business! Every time I try and give them a chance they continually let me down! If it isn't the portions of food it's the quality! They continue to miss items that I purchased. The food I good; however, there is a problem every single time I order from here. And I want to support small businesses; but it's hard to when you're constantly not getting it right
If I could give a "ZERO", I would. I ordered the oxtail plate and it was horrible!!! The oxtails we're done, the gravy was salty, my yams tasted like they were a week old. And if this wasn't bad enough, the GREENS were SPOILED!!!!!. How is it possible to serve old or spoiled food? The very next day, the plate smelled so awful and spoiled that I couldn't get the smell out of my kitchen. The health department she be notified immediately! I am sick just thinking about how my husband and I ate some of this rotten food. Please, do not eat here. I try to support my people.... And this is what I get. I'm sorry I didn't read reviews prior. I'm not the only one who was served spoiled food. This is unacceptable!!!!! Oh, just to clarify, my oxtails were "raw" and my kool aid was missing from the delivery.
I placed an order online on their website for 4 meal plates. Once I arrived to the restaurant an hour later, the owner said they haven't gotten my order "they had just got there to open up". I arrived 2 hours after they opened up. Kitchen and staff looked a mess. After retelling my order to the owner, she said my food should be ready in 20 minutes. I walked around the plaza and came back within 30 minutes and my food still wasn't ready. There were other people waiting for their food as well. I didn't receive my food until nearly 2 hours later. The staff member did offer me a free drink. I chose their kool aid. I'd say their kool aid was the best compared to the food. Ribs were cold and very chewy. Greens were salty and sour. Potatoes salad was runny and sour. Mac and cheese was dry and cold. Fried chicken was hard and cold. Waffle was cold. Yams were cold and super sweet. 1 star for the kool aid.