No one in line at drive through i place my order and am told to go back to parking lot for 5 minutes to wait for my food and then drive back through the drive through.
Atmosphere: 1
Food: 4
Service: 1
Zach Draper
Good food. Not very fast.
Amanda Hall
Great food and friendly service
Atmosphere: 5
Food: 5
Service: 5
team cakes
They just stingy with the rice and portions like I’m a 5 yr old I weight 300lbs please put some more rice and meat in that tray thanks
Atmosphere: 5
Food: 5
Service: 5
Leonard Suguitan (Len)
The place is casual, and the workers are very efficient with order-taking and filling. The staff was attentive when I went back to the counter for water cups and the code for the bathroom. He r3cognized that I was waiting, and even though he was in the middle of a task, he asked me if I needed assistance. Another worker was really helpful when she saw me trying to use the bathroom code that didn't work at first. I appreciated her attentiveness and genuine concern.
The store was clean, workers were helpful, and the food tasted good. The fried rice at some other locations would sometimes have hard rice, or undercooked. This location had well-cooked rice.
I felt that the team here was cohesive and they care for the customer's needs.
Atmosphere: 5
Food: 5
Service: 5
Steffanie Sims
This place sucked. Went through the drive food, ordered two plates. Got home, opened one plate and had hair in it. Threw it out immediately, then got to the second plate and the flood was horrible, as if it was stale/not freshly made. Called to ask for a refund, manager was rude about the situation and didn’t accept the receipt # over the phone and demanded that I come in person. I live 30 minutes away from this location (got it on my way home after a trip) literally not spending the 25$ in gas to get there to show him the recipes only to get the $25 back for the gross food. Horrible location. Don’t go here. Hope this gets to the manager he was so rude.
Atmosphere: 1
Food: 1
Service: 1
Edward
Found a hair in my food. Disgusting. Not only that, but given how hungry I was, I tried a piece of chicken and it was stale and tasted bad. Mind you, I am not a picky eater. There was no one else in the drive-thru, which makes sense as to why my food I purchased was stale. A truly gross experience, I don’t think I’ll ever eat at Panda again. Let’s stick to the grocery stores folks. Too expensive for too low quality…times have changed
Food: 1
Lana Sorokina
We visited this location in Lathrop around 9:06pm on September 7th, 2025. While the food itself was good, the service unfortunately felt like a one-star experience.
The whole interaction with a server named JOLLY and how she handled a simple situation (a little problem with one of my entrées) made us feel unwelcomed and completely ruined the mood of the meal.
I ended up leaving the food behind on the counter, telling JOLLY, I no longer want any of this food, as I was too upset and didn't feel like staying at a place where I felt so disrespected. She didn't even apologize, just just took the plate back and turned away! First I wanted to talk to manager, but then, thought, I don't want to invest any more of my energy into this place.
Employees in hospitality should be trained to handle concerns respectfully—because service like this can turn an otherwise good meal into a very disappointing experience.
Homer Moreno
food is good enough for the cost
Jogvinder Rai
Very rude and racism type of behavior by employees, had to cancel my entire order , valerie r one of the server she loves only to serve if you speak Spanish , very very rude and disgusting behavior, avoid if possible
Their servers are so friendly and cheerful, I love how clean the place is and how fast they are serving customers.
Bella Coloma
Rude customer service. I ordered a plate through the drive thru. And she gave me 2 bowls. I said I ordered a BOWL and A PLATE instead of 2 bowls. She had the nerve to ask if I wanted to order another. i even asked to exchange it and she said no very rudely. Why should I, a costomer, be the one to correct the employee's mistake? Never going back. EVER.🙄
2419jeremiah1 jeremiah1
Amazing love this place all the people who work there spread positivity and just food is Phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn, Mushroom Chicken, Broccoli Beef, Grilled Teriyaki Chicken, Beijing Beef, Build Your Own Plate - 2 Half Sides, Veggie Spring Rolls 2, Firecracker Shrimp, Veggie Spring Roll, Bai Coco Fusion, Cream Cheese Rangoons 3, Chow Mein with Beef Broccoli and Shrimp, Bowl, Chicken Egg Roll, Family Meal, Party Size Side, Plate, Fried Rice
mj john
Great 👍
Atmosphere: 5
Food: 5
Service: 5
Manuel d'Abreu
Fresh food and very tasty
Wheelchair accessibility: Has this
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Broccoli Beef, Build Your Own Plate - 2 Half Sides
No one in line at drive through i place my order and am told to go back to parking lot for 5 minutes to wait for my food and then drive back through the drive through.
Atmosphere: 1
Food: 4
Service: 1
Good food. Not very fast.
Great food and friendly service
Atmosphere: 5
Food: 5
Service: 5
They just stingy with the rice and portions like I’m a 5 yr old I weight 300lbs please put some more rice and meat in that tray thanks
Atmosphere: 5
Food: 5
Service: 5
The place is casual, and the workers are very efficient with order-taking and filling. The staff was attentive when I went back to the counter for water cups and the code for the bathroom. He r3cognized that I was waiting, and even though he was in the middle of a task, he asked me if I needed assistance. Another worker was really helpful when she saw me trying to use the bathroom code that didn't work at first. I appreciated her attentiveness and genuine concern.
The store was clean, workers were helpful, and the food tasted good. The fried rice at some other locations would sometimes have hard rice, or undercooked. This location had well-cooked rice.
I felt that the team here was cohesive and they care for the customer's needs.
Atmosphere: 5
Food: 5
Service: 5
This place sucked. Went through the drive food, ordered two plates. Got home, opened one plate and had hair in it. Threw it out immediately, then got to the second plate and the flood was horrible, as if it was stale/not freshly made. Called to ask for a refund, manager was rude about the situation and didn’t accept the receipt # over the phone and demanded that I come in person. I live 30 minutes away from this location (got it on my way home after a trip) literally not spending the 25$ in gas to get there to show him the recipes only to get the $25 back for the gross food. Horrible location. Don’t go here. Hope this gets to the manager he was so rude.
Atmosphere: 1
Food: 1
Service: 1
Found a hair in my food. Disgusting. Not only that, but given how hungry I was, I tried a piece of chicken and it was stale and tasted bad. Mind you, I am not a picky eater. There was no one else in the drive-thru, which makes sense as to why my food I purchased was stale. A truly gross experience, I don’t think I’ll ever eat at Panda again. Let’s stick to the grocery stores folks. Too expensive for too low quality…times have changed
Food: 1
We visited this location in Lathrop around 9:06pm on September 7th, 2025. While the food itself was good, the service unfortunately felt like a one-star experience.
The whole interaction with a server named JOLLY and how she handled a simple situation (a little problem with one of my entrées) made us feel unwelcomed and completely ruined the mood of the meal.
I ended up leaving the food behind on the counter, telling JOLLY, I no longer want any of this food, as I was too upset and didn't feel like staying at a place where I felt so disrespected. She didn't even apologize, just just took the plate back and turned away! First I wanted to talk to manager, but then, thought, I don't want to invest any more of my energy into this place.
Employees in hospitality should be trained to handle concerns respectfully—because service like this can turn an otherwise good meal into a very disappointing experience.
food is good enough for the cost
Very rude and racism type of behavior by employees, had to cancel my entire order , valerie r one of the server she loves only to serve if you speak Spanish , very very rude and disgusting behavior, avoid if possible
Restaurantji Recommends
Their servers are so friendly and cheerful, I love how clean the place is and how fast they are serving customers.
Rude customer service. I ordered a plate through the drive thru. And she gave me 2 bowls. I said I ordered a BOWL and A PLATE instead of 2 bowls. She had the nerve to ask if I wanted to order another. i even asked to exchange it and she said no very rudely. Why should I, a costomer, be the one to correct the employee's mistake? Never going back. EVER.🙄
Amazing love this place all the people who work there spread positivity and just food is Phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn, Mushroom Chicken, Broccoli Beef, Grilled Teriyaki Chicken, Beijing Beef, Build Your Own Plate - 2 Half Sides, Veggie Spring Rolls 2, Firecracker Shrimp, Veggie Spring Roll, Bai Coco Fusion, Cream Cheese Rangoons 3, Chow Mein with Beef Broccoli and Shrimp, Bowl, Chicken Egg Roll, Family Meal, Party Size Side, Plate, Fried Rice
Great 👍
Atmosphere: 5
Food: 5
Service: 5
Fresh food and very tasty
Wheelchair accessibility: Has this
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Broccoli Beef, Build Your Own Plate - 2 Half Sides
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