Slowest starbucks ever. They’ll have you waiting in line for 15-20minutes even though they’re only two cars ahead. Drinks are made okay. Other better ones to go to.
Marcus Aurelius
Overpriced, terrible customer service. I have been boycotting Starbucks since the NEW CEO took over. Starbucks is trash.
Atmosphere: 3
Food: 1
Service: 1
monik olmos
We have to wait more than usual
Atmosphere: 4
Food: 5
Service: 4
Mickey Marquez
What time are doors open to go inside for a coffee?
Sahil Malik
So hygienic 🤢🤮
Veerpal Kaur
The Starbucks in Lathrop is a fantastic spot! I love the vibe here—it’s warm, welcoming, and perfect for relaxing or getting some work done. The place is always clean, including the restrooms, which is a big plus. The staff is friendly, efficient, and provides great service. Overall, it’s a great Starbucks location that never disappoints!
Nasty ass drinks, given wrong size. when asked for the correct size, drink was thrown together in bigger cup. Neither of my drinks were made correctly.
Atmosphere: 3
Food: 1
Service: 1
Aj Bakshi
Review: Poor Customer Service Experience
I visited this Starbucks today (Lathrop Starbucks) and had a disappointing experience with lady staff. I placed my order and waited patiently for my food. The staff clearly saw me waiting, yet instead of calling out my order or handing it to me, they left it sitting somewhere while they were busy chatting, checking social media, and having fun .
After waiting for about five minutes, I had to approach them and ask about my order. Their response? “Your food is over there; you’re supposed to check.” When I pointed out that they saw me standing and waiting without assisting, their dismissive response was, “Thank you, have a great day,” which felt like an indirect way of saying, “Get out.”
It seemed like they purposely acted this way because I didn’t tip for my $3 order. If Starbucks has responsible managers who care about customer service, I urge you to address this behavior. There were three staff members on duty today (Three girls) who appeared more focused on their personal enjoyment than providing basic customer service.
This was unprofessional and unacceptable. Starbucks is known for its great customer service, but experiences like this make me reconsider visiting again. I hope management takes this feedback seriously and ensures proper training for these employees.
Atmosphere: 1
Food: 1
Service: 1
Fredy Hernandez
Very bad service in the afternoon, they don't like to give a lot of sugar, they do it poorly, they need better customer service
Service: 1
Nena C.
Very rude girl at the drive thru
I have talked to the manager last time is was a guy with glasses I don’t know if he did anything about it. Because they are still rude
Slowest starbucks ever. They’ll have you waiting in line for 15-20minutes even though they’re only two cars ahead. Drinks are made okay. Other better ones to go to.
Overpriced, terrible customer service. I have been boycotting Starbucks since the NEW CEO took over. Starbucks is trash.
Atmosphere: 3
Food: 1
Service: 1
We have to wait more than usual
Atmosphere: 4
Food: 5
Service: 4
What time are doors open to go inside for a coffee?
So hygienic 🤢🤮
The Starbucks in Lathrop is a fantastic spot! I love the vibe here—it’s warm, welcoming, and perfect for relaxing or getting some work done. The place is always clean, including the restrooms, which is a big plus. The staff is friendly, efficient, and provides great service. Overall, it’s a great Starbucks location that never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Iced Coffee
Nasty ass drinks, given wrong size. when asked for the correct size, drink was thrown together in bigger cup. Neither of my drinks were made correctly.
Atmosphere: 3
Food: 1
Service: 1
Review: Poor Customer Service Experience
I visited this Starbucks today (Lathrop Starbucks) and had a disappointing experience with lady staff. I placed my order and waited patiently for my food. The staff clearly saw me waiting, yet instead of calling out my order or handing it to me, they left it sitting somewhere while they were busy chatting, checking social media, and having fun .
After waiting for about five minutes, I had to approach them and ask about my order. Their response? “Your food is over there; you’re supposed to check.” When I pointed out that they saw me standing and waiting without assisting, their dismissive response was, “Thank you, have a great day,” which felt like an indirect way of saying, “Get out.”
It seemed like they purposely acted this way because I didn’t tip for my $3 order. If Starbucks has responsible managers who care about customer service, I urge you to address this behavior. There were three staff members on duty today (Three girls) who appeared more focused on their personal enjoyment than providing basic customer service.
This was unprofessional and unacceptable. Starbucks is known for its great customer service, but experiences like this make me reconsider visiting again. I hope management takes this feedback seriously and ensures proper training for these employees.
Atmosphere: 1
Food: 1
Service: 1
Very bad service in the afternoon, they don't like to give a lot of sugar, they do it poorly, they need better customer service
Service: 1
Very rude girl at the drive thru
I have talked to the manager last time is was a guy with glasses I don’t know if he did anything about it. Because they are still rude
Service: 1
Restaurantji Recommends
I entered the coffee shop and all I was looking to buy was a freshly brewed coffee.
They had couple of baristas still preparing coffees.
This barista walks up to me and says they are not selling coffee for walk-ins and I have to come through drive through.
I felt they could have just taken my order there knowing the fact that I was looking for just a black coffee.
Not happy with their customer service.
Service: 1
Ordered ahead at 6:48 am, store said it was open but when i got there it was closed and no one inside. please give me my $13 back and do your job
Every time I go they have good service
Atmosphere: 5
Service: 5
I love the friendly service and healthy foods , great coffee
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Pop
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