Baskin-Robbins
135 Lakewood Dr, Lodi
(209) 334-3100
Recent Reviews
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Employees are not friendly and they don’t act like they like working there
I stopped by today hoping to make a purchase, but the experience was frustrating from the start. I stood near the counter for about 15 minutes while several employees walked past and never acknowledged me—no greeting, no “I’ll be right with you.” After waiting with zero recognition, I left without buying anything.
I understand that staff can be busy, but a simple nod or “we’ll be right with you” shows basic respect for customers’ time. Until the team is trained to acknowledge guests promptly, I won’t be returning and can’t recommend this location.
Quick friendly service. Mangonada was good and chocolate chip milkshake
So everything’s fine up until we have to pay, we hand this lady a gift card and ask her how much is on it. she was giving us so much attitude for no reason, same thing with the other lady after we asked her simple question. “how much is on the gift card”. Then we asked something else to be sure there’s no misunderstanding and bothkept rolling her eyes. I know that place has a good reputation for their ice cream but those two lady’s did not give us respectful service. Fix your work situation!
Atmosphere: 1
Food: 4
Service: 1
Always a great place to get some ice cream or a Mocha Blast. Great crew.
Atmosphere: 5
Service: 5
I want to thank the staff and the customer who bought my ice cream.
Atmosphere: 5
Food: 5
Service: 5
The employees here are consistently rude. They play inappropriate music for a family establishment and its a coin flip on whether you will get a decently made sundae. After my last experience I am done with this establishment.
Atmosphere: 1
Food: 1
Service: 1
The employees here are consistently rude. They play inappropriate music for a family establishment and its a coin flip on whether you will get a decently made sundae. After my last experience I am done with this establishment.
Atmosphere: 1
Food: 1
Service: 1
Everything was fine until a teen girl worker walked in to work with NO bra on. Just working while theyre clearly hanging
Amazing crew of hard workers... And Rodney the pink ducky LOL ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reese's Peanut Butter Cup
Restaurantji Recommends
Like the ice cream, but the staff is apathetic and the place always looks dirty. Tables are sticky, paper on the floor, etc all while the staff stands around and has conversations.
Ordered a two scoop Sundae and got this. Half the size of a single scoop cup. Not impressed at all.
I can’t even count how many times the employees have told us that their blenders are not working if we come in after 9 PM. They’re never friendly, the milkshakes are inconsistent and they often close before 10 PM.
I can’t even count how many times the employees have told us that their blenders are not working if we come in after 9 PM. They’re never friendly, the milkshakes are inconsistent and they often close before 10 PM.
Love Baskin-Robbins, friendly people too.
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