Fire Wings Lodi

Waaaaaaay better food, service, and vibes than Wingstop. Always get a great meal at FIRE WINGS!!!

Atmosphere: 5

Food: 5

Service: 5

I've held off on leaving a review for this restaurant for quite some time, despite repeated experiences of poor customer service. On one occasion, I even tipped in advance when placing a pickup order, only to be met with rudeness and indifference—something I regretted immediately.
Tonight was the last straw. I arrived to pick up my order after waiting the appropriate amount of time. The cashier told me it would be a few more minutes. While waiting, I noticed a customer return a bag of food, saying they had received the wrong order. The bag was simply placed back on the counter without any indication that it would be discarded or re-checked.
After waiting for some time without being acknowledged by the cashier (a gal) who had asked me to wait a few more minutes—I noticed that many other customers were picking up their orders, while I was still left waiting.
Eventually, a second staff member (a guy) came out to assist. I asked him about my order (since I had received a text saying it was ready), and he handed me the same bag that had just been returned unknowingly it had been return but the gal did not bother to communicate anything with him. I asked if it was safe to take and that it had left the restaurant and been handled by someone else. Without much concern or explanation, I was told “yes,” and that was it—no apology, no offer to remake the food, nothing.
I was on a tight schedule and didn’t have time to argue or wait, so I took the bag and left, but I left feeling frustrated, disrespected, and frankly concerned and my food was cold. It's a clear health and safety issue to re-issue food that has already left the premises.
I truly hope the restaurant takes this feedback seriously and implements better food handling practices, as well as customer service training. This kind of disregard for both customer experience and basic foodsafety is unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Great customer service, food is always good

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Buffalo, Mango, Large - Seasoned Fries, Thai Chili

This is the third time I have used the website to order and the third time no matter how much I looked over it the same thing happened. My order was not correct. I got a message from the owner that they have a glitch in the system and are trying to fix it but that was it. I will now drive across town to wingstop so I know I will get what I ordered. People Fire wings has awesome wings but they cant get their crap together.

Food: 4

Service: 1

Lodi seems to always have terrible service immediately at the front desk. Waited 10 minutes for desk service , Counted 5 open tables on the north side of the floor and still told a 20 minute wait . Ray Bell and KC Vorbeck please consider better management over the front clerks and their consistent negligence.

Atmosphere: 4

Food: 3

Service: 1

This was not only terrible, but the “wings” I got were insanely small. I don’t know if they did it on purpose because I didn’t tip, but I didn’t tip because I was doing take out. They also messed up our order and I remember having better school lunches than this. The prices are also ridiculous for what I assume is microwaved food.

I have been turned away an hour before closing multiple times. The staff working nights will close down the lobby even though they say you can dine in until 10:30, but if you come in at 9:30 the entire lobby is closed down and chairs are on tables.

I called ahead last night to make sure we could eat inside and they said it would be fine and when I arrived the same thing happened. Chairs were up, staff was rushing to close, they rushed us to order and had no intentions of staying open long enough to eat inside with an entire hour before closing.

Edit: You can’t reply directly to responses so I guess I’ll do that here. I don’t have specific dates but I’m sure you can check the cameras every other Wednesday night and the lobby will be closed up early or people are being rushed out the door. I only know this because I work every Wednesday night and get off at about 9:15/9:30pm every week and work up the street.

The reason this is such a disappointment to me is because if your establishment closes there is only 2 other dine in options in the area that are fast food burger joints. Options are appreciated and we would love to give you business, but it feels like we aren’t able to do that when the lobby is off limits for eating in and I live an hour away.

Atmosphere: 2

Food: 4

Service: 2

Great place

Atmosphere: 5

Food: 5

Service: 5

The fries are bomb and the large is huge! Buffalo fries are my favorite. Also the garlic noodles are bomb and their wings are good too!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Wings and Fries, Large - Seasoned Fries, Buffalo

Ditched Wingstop for this place😍 Love the quality of food here. My Food is always fresh and delicious!

Went in at 12pm today; a lady tells me I can’t do 2 flavors for a 5pc strips. I said well they let me do it before I don’t want to be difficult but can I pay extra for you guys do to that? They said no it would have to be plain with sauce on the side… why can’t you put the sauce on them for me ? toss them in a bowl, something. It’s really not that hard. I won’t give my business to this place anymore, I had probably spent 200$ a year there on average, 10-12 times a year I go there and enjoy it, the past few times the energy is low, the staff seems lazy, and the food quality and dropped slightly but still good. Very disappointed.

Atmosphere: 1

Service: 1

Poor service for take out.

Atmosphere: 3

Food: 5

Service: 1

Wings were okay but do not I repeat do not order any chicken sandwich. The chicken is really thin with too much breaded crumb, and typically burnt. When you bite into it imagine biting into a sandwich with rocks in it

Filthy patio and overcooked wings multiple times

Atmosphere: 2

Food: 3

Service: 4

It was very clean and the cashier was very patient with us. Which is always a plus

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemon Pepper and Peanut Butter Hot Wings