Received the wrong pizza and called to let them know. Lady said she would call me back, never did. Called again 6x (they kept hanging up) until they finally answered, just for a guy to pick up and hang up twice again rudely after asking for a refund. He said there’s no manager to do so. Went in person just for him to act clueless and give us a completely different name than he gave over the phone😂. They both also lied saying it was not him on the phone. It was just them two there. Customer service is TERRIBLE. There was ZERO reason for them to be so rude over their own mistake. Do not spend your money here.
April
Save yourself the disappointment and just order from prime pizza on Lodi Ave. The way they do their sauce is wierd here. The regular amount of sauce that they put almost drowns the pizza and if you tell them that, they put almost no sauce and act irritated that you mentioned this. They are so stingy with their bacon and meat toppings as well.
We are regular customers at prime pizza and the difference between the two pizza places is crazy. The prices are very comparable and Pizza Hut was extremely disappointing. The guy at the front desk was not friendly and there was a lady running around the back in a pair of pajama pants and slide sandals.
To top it all off, they charge $1.50 for cheese and peppers when the pizza alone costs over $30. This place is nasty, dirty, the customer service is nonexistent, overpriced, and stingy with their toppings. What kind of pizza place doesn’t give out packets of cheese and peppers?
Atmosphere: 1
Food: 1
Service: 1
Lakhwinder dhillon
Warned them there was a dog on the front step, went above and beyond for me and my boy. Dog was mentioned as friendly. They made him a couple of extra slices of pizza!
Atmosphere: 5
Food: 5
Service: 5
Angrej Singh
My friend recommend me this place to get donuts and pizza..I liked food Too good and special manager Kaur ,,very kind and well trained lady..! Thankyou @dunkin!!
Atmosphere: 5
Food: 5
Service: 5
Gurlal Bhau USA
Good staff with positive attitude!! Too good food and their coffee❤️
Atmosphere: 5
Food: 5
Service: 5
Barjinder Dhillon
Well mannered and really good people !! Much love to eat food and specially dunkin coffee
Atmosphere: 5
Food: 5
Service: 5
Kailey
Horrible service. Went inside to make an order waited 15-20 mins there was a girl washing dishes she kept looking at me nobody else there she didn’t once ask me to please wait hold on didn’t even acknowledge me. I walked out took my business elsewhere if you don’t want customers just keep the door locked.
Victor suarez
The pizza here is so delicious. We really enjoyed thank you
Atmosphere: 5
Food: 5
Service: 5
Nora Rowland
I tried 4 times to order online with credit card and cash and it wouldn't work. Then I called. I had to repeat myself four or five times. The lady was nice but did not understand what I was saying. Extremely frustrating. I hope it gets better.
Pizza left lodi Ave with a bad reputation came back to kettleman lane and still a disappointment. Your better off trying something else . Horrible service
Atmosphere: 1
Food: 1
Service: 1
Gurjant Sandhu
Customer service is too good and pizza also too delicious i like this place
Atmosphere: 5
Food: 5
Service: 5
Kat T
The employees do not know what they are doing. Don’t go here. They make you wait a long time to order just to order and they are the most unwelcoming people. They act as if they are mad you came in.
Atmosphere: 1
Food: 1
Service: 1
Tina Lopez
Only downside no menu to order off of. The cashier had difficulty explaining menu items. However after we asked several questions, there was a great special $19.99 for a lg stuffed crust 1 topping pizza, 16 wings 🙌 overall good
Atmosphere: 5
Food: 5
Service: 4
HARJIT GAUGHT
Great pizza places in Lodi ca.fresh pizza ready in 15 mints.great customer service we love it’s We will come again .
Great place to get pizza with fast service
Atmosphere: 5
Food: 5
Service: 5
Received the wrong pizza and called to let them know. Lady said she would call me back, never did. Called again 6x (they kept hanging up) until they finally answered, just for a guy to pick up and hang up twice again rudely after asking for a refund. He said there’s no manager to do so. Went in person just for him to act clueless and give us a completely different name than he gave over the phone😂. They both also lied saying it was not him on the phone. It was just them two there. Customer service is TERRIBLE. There was ZERO reason for them to be so rude over their own mistake. Do not spend your money here.
Save yourself the disappointment and just order from prime pizza on Lodi Ave. The way they do their sauce is wierd here. The regular amount of sauce that they put almost drowns the pizza and if you tell them that, they put almost no sauce and act irritated that you mentioned this. They are so stingy with their bacon and meat toppings as well.
We are regular customers at prime pizza and the difference between the two pizza places is crazy. The prices are very comparable and Pizza Hut was extremely disappointing. The guy at the front desk was not friendly and there was a lady running around the back in a pair of pajama pants and slide sandals.
To top it all off, they charge $1.50 for cheese and peppers when the pizza alone costs over $30. This place is nasty, dirty, the customer service is nonexistent, overpriced, and stingy with their toppings. What kind of pizza place doesn’t give out packets of cheese and peppers?
Atmosphere: 1
Food: 1
Service: 1
Warned them there was a dog on the front step, went above and beyond for me and my boy. Dog was mentioned as friendly. They made him a couple of extra slices of pizza!
Atmosphere: 5
Food: 5
Service: 5
My friend recommend me this place to get donuts and pizza..I liked food Too good and special manager Kaur ,,very kind and well trained lady..!
Thankyou @dunkin!!
Atmosphere: 5
Food: 5
Service: 5
Good staff with positive attitude!!
Too good food and their coffee❤️
Atmosphere: 5
Food: 5
Service: 5
Well mannered and really good people !! Much love to eat food and specially dunkin coffee
Atmosphere: 5
Food: 5
Service: 5
Horrible service. Went inside to make an order waited 15-20 mins there was a girl washing dishes she kept looking at me nobody else there she didn’t once ask me to please wait hold on didn’t even acknowledge me. I walked out took my business elsewhere if you don’t want customers just keep the door locked.
The pizza here is so delicious. We really enjoyed thank you
Atmosphere: 5
Food: 5
Service: 5
I tried 4 times to order online with credit card and cash and it wouldn't work. Then I called. I had to repeat myself four or five times. The lady was nice but did not understand what I was saying. Extremely frustrating. I hope it gets better.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Pizza left lodi Ave with a bad reputation came back to kettleman lane and still a disappointment. Your better off trying something else .
Horrible service
Atmosphere: 1
Food: 1
Service: 1
Customer service is too good and pizza also too delicious i like this place
Atmosphere: 5
Food: 5
Service: 5
The employees do not know what they are doing. Don’t go here. They make you wait a long time to order just to order and they are the most unwelcoming people. They act as if they are mad you came in.
Atmosphere: 1
Food: 1
Service: 1
Only downside no menu to order off of. The cashier had difficulty explaining menu items. However after we asked several questions, there was a great special $19.99 for a lg stuffed crust 1 topping pizza, 16 wings 🙌 overall good
Atmosphere: 5
Food: 5
Service: 4
Great pizza places in Lodi ca.fresh pizza ready in 15 mints.great customer service we love it’s
We will come again .
Atmosphere: 5
Food: 5
Service: 5
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