Unfriendly, and they have to lead you to the bathroom like a kindergartener. Skip and go to literally any other Starbucks in the area
Atmosphere: 1
Food: 1
Service: 1
Monika Patterson
I absolutely love my local Starbucks. Rob and the team run it like pros -- even with all the usual corporate chaos happening behind the scenes. No matter how busy it gets, they stay kind, efficient, and consistent. That's not easy, especially with the wild traffic right outside.
Speaking of traffic... can we talk about Ham Lane for a second? It's chaos. People blocking lanes, backing up traffic, causing a mess -- just use the mobile app! Seriously. Order ahead, skip the madness, and park safely.
And bonus? Using the app gets you rewards -- and rewards = free drinks. It's a no-brainer. If you're coming here every day and not using it, you're missing out. Trust me.
Despite the drive-thru drama, this crew keeps things moving. My drinks are always on point, the store is clean, and the vibe is friendly. You can tell the staff cares. It makes a difference.
Shoutout to Rob for holding it down -- you run a solid ship in a sea of caffeine and chaos!
Atmosphere: 5
Food: 5
Service: 5
Hector Hernandez
Great customer service and my order didn't take long to be ready keep up the great job
Atmosphere: 5
Food: 5
Service: 5
David Vargas
I order a black coffee extra shot half and half simple coffee I can’t tell how many time I get to work take a drink and they make wrong, till today I go back ask why is it I can make a 1$ coffee all day get it right but I spend 9.40 yet they can’t figure it out. This location cannot take serious anymore don’t wast time money here
Atmosphere: 4
Food: 1
Service: 1
Doris Short
Super friendly staff.
Karina Reyes
The baristas are very friendly and nice and attentive even though you are the old picky regular!! Lol. 😆😆
Atmosphere: 5
Food: 3
Service: 5
Rab Nawaz
We work doordesh and we wait long time for only one coffee.the employees not think about the desher wait like 30 mint a lot desher not going this store because they took long time
Matthew
small starbucks but one of the ones that still have outlets, which is nice.
Ivette Escobedo
A lot of people behind the counter and to slow, the attitude it was so stand-off-ish like they are under stress or something and it was 8:30 in the morning. Our coffees where tasteless , cream with sugar and I've been in Starbucks lot, even this one, so in know the taste. I mean 7 dollars they should at least tease like coffee I will never go back with this location. Lodi is not that big.
Atmosphere: 3
Food: 2
Service: 3
Nick Galtman
I've been to this Starbucks many times over the years. I have witnessed a steady decline in service over that time. I'm not sure if it's a lack of employees or bad leadership but whatever the case, You're going to be waiting a while for your coffee
Unfriendly customer service over the phone. Hung up when a customer was still talking.
Atmosphere: 1
Food: 1
Service: 1
Ken Lopez
Worst service
Atmosphere: 1
Food: 1
Service: 1
C Burgess
I was rung up, the employee left the register once I put my card in and never came back. The card reader was saying it was waiting on cashier. I was ignored until a different employee brought me my muffin, I asked about the transaction, she blew me off and asked well it went thru do you want a receipt . I needed the bathroom code, she gave it to me, the bathroom had brown stuff smeared all over the sink, I'm assuming it was hopefully chocolate. I tried to let staff know and was studiously ignored. I went to the counter and found my drink, sat down with it and it was complete trash. I got a triple shot caramel latte grande hot, it tasted like flavored milk, the shots were stale and burnt, and there was maybe one shot in the drink, I worked for Starbucks when I was younger, I know this drink wasn't made well and the customer service sucked. The store wasn't clean nor the bathroom.
Atmosphere: 1
Food: 2
Service: 2
Pablo Escobar
Terrible location. Butchered my order. Went in to get it remade and was ignored. Then after they made it, instead of letting me know, they put it with the mobile orders and didn’t say anything. Still didn’t taste right even then. Staff is less than friendly. Will never return to this one.
Unfriendly, and they have to lead you to the bathroom like a kindergartener.
Skip and go to literally any other Starbucks in the area
Atmosphere: 1
Food: 1
Service: 1
I absolutely love my local Starbucks. Rob and the team run it like pros -- even with all the usual corporate chaos happening behind the scenes. No matter how busy it gets, they stay kind, efficient, and consistent. That's not easy, especially with the wild traffic right outside.
Speaking of traffic... can we talk about Ham Lane for a second? It's chaos. People blocking lanes, backing up traffic, causing a mess -- just use the mobile app! Seriously. Order ahead, skip the madness, and park safely.
And bonus? Using the app gets you rewards -- and rewards = free drinks. It's a no-brainer. If you're coming here every day and not using it, you're missing out. Trust me.
Despite the drive-thru drama, this crew keeps things moving. My drinks are always on point, the store is clean, and the vibe is friendly. You can tell the staff cares. It makes a difference.
Shoutout to Rob for holding it down -- you run a solid ship in a sea of caffeine and chaos!
Atmosphere: 5
Food: 5
Service: 5
Great customer service and my order didn't take long to be ready keep up the great job
Atmosphere: 5
Food: 5
Service: 5
I order a black coffee extra shot half and half simple coffee I can’t tell how many time I get to work take a drink and they make wrong, till today I go back ask why is it I can make a 1$ coffee all day get it right but I spend 9.40 yet they can’t figure it out. This location cannot take serious anymore don’t wast time money here
Atmosphere: 4
Food: 1
Service: 1
Super friendly staff.
The baristas are very friendly and nice and attentive even though you are the old picky regular!! Lol. 😆😆
Atmosphere: 5
Food: 3
Service: 5
We work doordesh and we wait long time for only one coffee.the employees not think about the desher wait like 30 mint a lot desher not going this store because they took long time
small starbucks but one of the ones that still have outlets, which is nice.
A lot of people behind the counter and to slow, the attitude it was so stand-off-ish like they are under stress or something and it was 8:30 in the morning.
Our coffees where tasteless , cream with sugar and I've been in Starbucks lot, even this one, so in know the taste.
I mean 7 dollars they should at least tease like coffee I will never go back with this location.
Lodi is not that big.
Atmosphere: 3
Food: 2
Service: 3
I've been to this Starbucks many times over the years. I have witnessed a steady decline in service over that time. I'm not sure if it's a lack of employees or bad leadership but whatever the case, You're going to be waiting a while for your coffee
Atmosphere: 4
Food: 5
Service: 2
Restaurantji Recommends
Unfriendly customer service over the phone. Hung up when a customer was still talking.
Atmosphere: 1
Food: 1
Service: 1
Worst service
Atmosphere: 1
Food: 1
Service: 1
I was rung up, the employee left the register once I put my card in and never came back. The card reader was saying it was waiting on cashier. I was ignored until a different employee brought me my muffin, I asked about the transaction, she blew me off and asked well it went thru do you want a receipt . I needed the bathroom code, she gave it to me, the bathroom had brown stuff smeared all over the sink, I'm assuming it was hopefully chocolate. I tried to let staff know and was studiously ignored. I went to the counter and found my drink, sat down with it and it was complete trash. I got a triple shot caramel latte grande hot, it tasted like flavored milk, the shots were stale and burnt, and there was maybe one shot in the drink, I worked for Starbucks when I was younger, I know this drink wasn't made well and the customer service sucked. The store wasn't clean nor the bathroom.
Atmosphere: 1
Food: 2
Service: 2
Terrible location. Butchered my order. Went in to get it remade and was ignored. Then after they made it, instead of letting me know, they put it with the mobile orders and didn’t say anything. Still didn’t taste right even then. Staff is less than friendly. Will never return to this one.
All good.
Atmosphere: 4
Food: 5
Service: 5
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