Starbucks
11245 California St, Loma Linda
(909) 793-1635
Recent Reviews
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Ordered the cortado although it was not necessarily displayed on the board. Large selection of spring themed drink ware & other merch
Atmosphere: 5
Food: 3
Service: 4
thank you
this location rocks!🤘
Rude and unprofessional. I got to the window, and my order wasn't ready, so they had me park. That was fine. I understand. So, no one ever brought my drink out, and I had to go and get it again. No apologies nothing what was the point of me going through the drive-through.
Service: 1
So I came in just grab a cup of water before I got on the freeway and I'm shocked to find out that I would have to buy something in order to get a cup of water now like
Atmosphere: 3
Service: 2
I like coming here during my lunch break. Very clean & they have straws by mobile order spot.
Friendly staff, wrapping my food with sriracha is a nice touch
Atmosphere: 5
Food: 5
Service: 5
Love it... Lisa is very thorough with her job. It was hectic there this am, and she was great on point and making costumers feel good & laughing.
Atmosphere: 5
Food: 4
Service: 5
Worst Starbucks order Mango Dragon fruit lemonade! Barista was African American gentleman not even read what I order just careless prepare my drink wrong size ! I ask I order venty ( large) then just add lemonade and more ice ! When you hire be kind and train them you as company charging over $6 dollars for drink
It’s shame !
I realized guy not even care about customer service need make pay check and run a way
I’ve tried giving this location a couple opportunities to give them my business, but honestly would rather drive elsewhere. Drinks are not made properly, I always have to have it remade. The employees are not on the same page about recipes nor policies. Please be positive when working here. Moving forward , I will be going to other locations.
Atmosphere: 2
Food: 1
Service: 1
great staff. always like my food & drinks. ambience is decent, would be nice if there were outdoor seating though i'd guess that is a tall order given the location.
Atmosphere: 4
Food: 5
Service: 5
Alese made my day. Her greeting and personality along with her smile and incredible customer service, just made my day. You are the best Alese!!!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Alese made my day. Her greeting and personality along with her smile and incredible customer service, just made my day. You are the best Alese!!!
Atmosphere: 5
Service: 5
Staff were helpful and friendly. Parking was easy and spacious. Restrooms and cafe were clean. Convenient location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Dragonfruit Refresher, Cheese Danish
Definitely needs better staff here, on separate occasions my wife and I have had bad customer service. There's a woman here with attitude and no care for the job. Makes me decide to drive up the street to another one out of my way. Believe the other 1 star reviews. This location is a let down.
Atmosphere: 1
Food: 1
Service: 1
Love my peach greentea and danish
Atmosphere: 4
Food: 4
Service: 4
I went through the drive through and got rude service from a skinny blonde girl and I asked for my sandwich double toasted because I got a cold sandwich here before. I never complain usually I’m too busy but then when I said thank you she ignored me and didn’t say thank you back after I tipped her. Then my sandwich was cold and also didn’t say double toasted on the receipt. I live near by and spend tons of money there on clients for work. I then called customer service and they didn’t even offer me a gift card or to replace my cold sandwich I took a bite of and through out. Plus rude service? I literally went and bought my own cappuccino machine that night to make it at home I was so mad about it. This corporation is getting worse and worse.
Atmosphere: 3
Food: 1
Service: 1
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