Starbucks

11245 California St, Loma Linda
(909) 793-1635

Recent Reviews

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Nay

So I’ve been to this location a couple times before, and I’ve always bought some thing, but today was particularly interesting. I went in to work on some things, and later was approached by this woman who has rung up an order for me before she was quite curt on this occasion she said if I wanted to continue to “hangout” with them I needed to purchase something. If that’s the policy, I am completely OK with that, but she could’ve been way more respectful and nice about it especially as I’ve been to this location before. The exchange felt abrupt and condescending. I will not be attending again. Super unwelcoming and almost treated me like a criminal or a bother. There was one other person their seemingly working as well,he may have bought something prior to my coming in but, overall it doesn’t hurt to be honest yet kind.

Atmosphere: 1

Service: 1

Eric Nelsen

I was lucky and was able to find a quiet table in the corner to enjoy a raspberry cream cold brew and a brownie. The drink and dessert were great.

Atmosphere: 4

Food: 4

Service: 4

Andrea Pinto

Ordered the cortado although it was not necessarily displayed on the board. Large selection of spring themed drink ware & other merch

Atmosphere: 5

Food: 3

Service: 4

John Casillas

thank you
this location rocks!🤘

Alfredo Vega

Rude and unprofessional. I got to the window, and my order wasn't ready, so they had me park. That was fine. I understand. So, no one ever brought my drink out, and I had to go and get it again. No apologies nothing what was the point of me going through the drive-through.

Service: 1

Mizz ambition

So I came in just grab a cup of water before I got on the freeway and I'm shocked to find out that I would have to buy something in order to get a cup of water now like

Atmosphere: 3

Service: 2

Richard Yoon

I like coming here during my lunch break. Very clean & they have straws by mobile order spot.

Friendly staff, wrapping my food with sriracha is a nice touch

Atmosphere: 5

Food: 5

Service: 5

Dolly E Torres-Velez

Love it... Lisa is very thorough with her job. It was hectic there this am, and she was great on point and making costumers feel good & laughing.

Atmosphere: 5

Food: 4

Service: 5

Alfred Melkumyants

Worst Starbucks order Mango Dragon fruit lemonade! Barista was African American gentleman not even read what I order just careless prepare my drink wrong size ! I ask I order venty ( large) then just add lemonade and more ice ! When you hire be kind and train them you as company charging over $6 dollars for drink
It’s shame !
I realized guy not even care about customer service need make pay check and run a way

Al

I’ve tried giving this location a couple opportunities to give them my business, but honestly would rather drive elsewhere. Drinks are not made properly, I always have to have it remade. The employees are not on the same page about recipes nor policies. Please be positive when working here. Moving forward , I will be going to other locations.

Atmosphere: 2

Food: 1

Service: 1

Cherish Kim

great staff. always like my food & drinks. ambience is decent, would be nice if there were outdoor seating though i'd guess that is a tall order given the location.

Atmosphere: 4

Food: 5

Service: 5

CT Gatrel

Alese made my day. Her greeting and personality along with her smile and incredible customer service, just made my day. You are the best Alese!!!

Atmosphere: 5

Service: 5

G Turtle

Alese made my day. Her greeting and personality along with her smile and incredible customer service, just made my day. You are the best Alese!!!

Atmosphere: 5

Service: 5

Valerie E.

Staff were helpful and friendly. Parking was easy and spacious. Restrooms and cafe were clean. Convenient location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango Dragonfruit Refresher, Cheese Danish

Michael Lewis

Definitely needs better staff here, on separate occasions my wife and I have had bad customer service. There's a woman here with attitude and no care for the job. Makes me decide to drive up the street to another one out of my way. Believe the other 1 star reviews. This location is a let down.

Atmosphere: 1

Food: 1

Service: 1

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