Had the absolute pleasure of being assisted by a young lady by the name of Tierra in drive, she was organically professional, personable, and accommodating. Im a deaf person and was quick to accommodate me without delay. This young lady knows how ro deliver great customer service. The entire interaction with Tierra made for an excellent experience at this location.
Atmosphere: 5
Food: 5
Service: 5
Adalee Temn
I used to love going to Jack in the Box, but my latest experience has completely ruined it for me. The young manager working that day behaved in a very rude manner, which made the visit uncomfortable from start to finish. The service felt careless, and the overall experience left a bad impression. I truly hope the restaurant does well in the future, but not with management like that. After this, I won’t be returning again.
Atmosphere: 1
Food: 1
Service: 1
Chloe White
I used to really enjoy eating at Jack in the Box, but my recent visit completely changed my opinion. The young manager on duty was extremely rude, which made the whole experience unpleasant. The atmosphere felt tense, and the service was far from welcoming. I genuinely hope the restaurant thrives in the future, but unfortunately, I don’t see that happening with this kind of management. I never thought I’d say this, but after this visit, I don’t plan on coming back again.
Atmosphere: 1
Food: 1
Service: 1
Olivia color
I had a very disappointing experience at Jack in the Box. The food was barely warm, and the quality was far below what I expected. My order was prepared incorrectly, and even after asking for it to be fixed, it still wasn’t right. The staff seemed uninterested and inattentive, and the restaurant itself didn’t feel clean or well-maintained. Overall, it was an unpleasant visit, and I don’t plan on returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Lk Mmn
the service is very disrespectful
Atmosphere: 1
Food: 1
Service: 1
Martin Jerome Castro
Trying to get food around 4 am. Was told that the system is “resetting” for about 10 mins. But when i looked inside, the workers were just sitting down on their phones. I’m not trying to hate and maybe it was resetting but they were just their your phones. They could’ve at least took my order and waited until the system went back up. Just poor customer service and the perception of it seems like they didn’t want to take orders.
Service: 1
Daniel Mariscal
Drive thru was inundated with orders and too slow. I would say the system worked before they implemented mobile orders, now they cant keep up.
Edit: No. I dont want to go to your website so you can fix this off the record I want you to improve your restaurant.
Atmosphere: 2
Food: 4
Service: 2
Israel Cano (Hurcules)
Good customer service
Atmosphere: 5
Food: 4
Service: 4
Andrea
ordered food at 8:21pm for Michael M. 11/06 on the app said it would be ready in 10 minutes. We arrived at 8:35 and we weren't greeted, were only asked if we were here for an order. Waited 10min to get cold food and didn't receive our free large curly fries. Not to mention that Kaitleen marie cashier/ drive cashier working wasn't wearing gloves the whole time. She touched everything including online orders / drive thru orders without gloves , its cross contamination and to not put on gloves is crazy. I hope management sees this and does something about it, avoid this place at night. Spent 37$ on cold food.
Atmosphere: 1
Food: 1
Service: 1
David Shipley
Food is always cold it takes forever they're always out of something unfortunately I work nights and it's the only place I can stop to get food on the way back to the motel. I usually like Jack in the Box but I can't stand this place
Dress code can be very casual. Overall friendly staff and they do offer a military discount for those that show their ID. Tasty food options.
Recommended dishes: Burger
Monica Terrones
On September 28th I experienced the best customer service from employee Alex he was very polite friendly and thoughtful by asking me if I needed any condiments. People like him are the reason why I enjoy jack in the box late night.
Atmosphere: 5
Food: 3
Service: 5
Miss Breathless
Munchies
Atmosphere: 5
Food: 5
Service: 5
Liz Plank
I ordered on line while waiting in line at the Jack-in-Box in my city. The order did not go thru correctly, and what showed up on the app was a normal priduct and not the special changes I had made to the order. I could have been my error, but I did review my order and could not change the order once i got to the review order page. The app would not let me. So I thought it was correct, but I was wrong. It just took a while for the order to be processed.
Food: 4
Service: 3
Erica Nicole
The manager jose is very very very very rude !! I have a vedio of him yelling at me because he gave me the wrong items .
Had the absolute pleasure of being assisted by a young lady by the name of Tierra in drive, she was organically professional, personable, and accommodating. Im a deaf person and was quick to accommodate me without delay. This young lady knows how ro deliver great customer service. The entire interaction with Tierra made for an excellent experience at this location.
Atmosphere: 5
Food: 5
Service: 5
I used to love going to Jack in the Box, but my latest experience has completely ruined it for me. The young manager working that day behaved in a very rude manner, which made the visit uncomfortable from start to finish. The service felt careless, and the overall experience left a bad impression. I truly hope the restaurant does well in the future, but not with management like that. After this, I won’t be returning again.
Atmosphere: 1
Food: 1
Service: 1
I used to really enjoy eating at Jack in the Box, but my recent visit completely changed my opinion. The young manager on duty was extremely rude, which made the whole experience unpleasant. The atmosphere felt tense, and the service was far from welcoming. I genuinely hope the restaurant thrives in the future, but unfortunately, I don’t see that happening with this kind of management. I never thought I’d say this, but after this visit, I don’t plan on coming back again.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at Jack in the Box. The food was barely warm, and the quality was far below what I expected. My order was prepared incorrectly, and even after asking for it to be fixed, it still wasn’t right. The staff seemed uninterested and inattentive, and the restaurant itself didn’t feel clean or well-maintained. Overall, it was an unpleasant visit, and I don’t plan on returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
the service is very disrespectful
Atmosphere: 1
Food: 1
Service: 1
Trying to get food around 4 am. Was told that the system is “resetting” for about 10 mins. But when i looked inside, the workers were just sitting down on their phones. I’m not trying to hate and maybe it was resetting but they were just their your phones. They could’ve at least took my order and waited until the system went back up. Just poor customer service and the perception of it seems like they didn’t want to take orders.
Service: 1
Drive thru was inundated with orders and too slow. I would say the system worked before they implemented mobile orders, now they cant keep up.
Edit: No. I dont want to go to your website so you can fix this off the record I want you to improve your restaurant.
Atmosphere: 2
Food: 4
Service: 2
Good customer service
Atmosphere: 5
Food: 4
Service: 4
ordered food at 8:21pm for Michael M. 11/06 on the app said it would be ready in 10 minutes. We arrived at 8:35 and we weren't greeted, were only asked if we were here for an order. Waited 10min to get cold food and didn't receive our free large curly fries. Not to mention that Kaitleen marie cashier/ drive cashier working wasn't wearing gloves the whole time. She touched everything including online orders / drive thru orders without gloves , its cross contamination and to not put on gloves is crazy. I hope management sees this and does something about it, avoid this place at night. Spent 37$ on cold food.
Atmosphere: 1
Food: 1
Service: 1
Food is always cold it takes forever they're always out of something unfortunately I work nights and it's the only place I can stop to get food on the way back to the motel. I usually like Jack in the Box but I can't stand this place
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Dress code can be very casual. Overall friendly staff and they do offer a military discount for those that show their ID. Tasty food options.
Recommended dishes: Burger
On September 28th I experienced the best customer service from employee Alex he was very polite friendly and thoughtful by asking me if I needed any condiments. People like him are the reason why I enjoy jack in the box late night.
Atmosphere: 5
Food: 3
Service: 5
Munchies
Atmosphere: 5
Food: 5
Service: 5
I ordered on line while waiting in line at the Jack-in-Box in my city. The order did not go thru correctly, and what showed up on the app was a normal priduct and not the special changes I had made to the order. I could have been my error, but I did review my order and could not change the order once i got to the review order page. The app would not let me. So I thought it was correct, but I was wrong. It just took a while for the order to be processed.
Food: 4
Service: 3
The manager jose is very very very very rude !! I have a vedio of him yelling at me because he gave me the wrong items .
Atmosphere: 1
Food: 1
Service: 1
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