Such a shame...very nice workers and quick drive through but my son got food poisoning from their chicken.
Atmosphere: 1
Food: 1
Service: 4
Penny
Parking: There are only a few parking spaces to the restaurant and you have to cross the drive-thru. This was newly remodeled and there is a tiny sidewalk for you to cross the plant area before the drive-thru, but after the drive-thru you have to walk through wood mulch to get to the door. That's ridiculous! What if you're using a cane? What if you have high heels on? What if it's raining? How stupid that they couldn't put a 3 ft area of concrete between the driveway and the sidewalk to the door! Utterly ridiculous.
Wheelchair accessibility: Wheelchair accessibility if you can manage going up the curb, down into the drive-thru, back up over the curb again, and across the wood mulch to the sidewalk at the door. Or you could go down into the parking lot, out to the city sidewalk, and up to the restaurant..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 12 PC Tenders Only, Mashed Potatoes & Gravy
Penny Weiss
Parking: There are only a few parking spaces to the restaurant and you have to cross the drive-thru. This was newly remodeled and there is a tiny sidewalk for you to cross the plant area before the drive-thru, but after the drive-thru you have to walk through wood mulch to get to the door. That's ridiculous! What if you're using a cane? What if you have high heels on? What if it's raining? How stupid that they couldn't put a 3 ft area of concrete between the driveway and the sidewalk to the door! Utterly ridiculous.
Wheelchair accessibility: Wheelchair accessibility if you can manage going up the curb, down into the drive-thru, back up over the curb again, and across the wood mulch to the sidewalk at the door. Or you could go down into the parking lot, out to the city sidewalk, and up to the restaurant..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 12 PC Tenders Only, Mashed Potatoes & Gravy
Jesse White
It took 30 minutes to get my order and the team was in a state of panic. A lot of customers waiting on their orders for quite a while. As a General Manager for big box myself. Here is my professional take on the location .The team was cleary looking for guidance from a manager and that did not happen. I could not even tell you who was in charge because it wasn't apparent. The General Manager clearly needs to do a better job of training their talent. It appears based on the employee ratio to customers, that plenty of payroll was given to provide fast service. Also on my last visit the dining room cashier was not friendly or looked professional. Definitely an opportunity of putting the right people in the right place. Hopefully the General Manager takes feedback and course corrects. Otherwise you may need to seek a new GM with an intense focus on customer service and training.
Atmosphere: 2
Food: 3
Service: 1
Fernando R
Really slow restaurant they park almost every car and make them wait for their orders. That is such a inconvenience, what’s the point of drive-through if you still have to wait for your order? might as well get inside and order.
Atmosphere: 1
Food: 1
Service: 1
USA is a Constitutional Federal Republic
One of the cleanest fast food restaurants I've been to in quite a while. Bright, with curious architecture and comfortable seats. Service was quick and the food was hot and tasty - leg and thigh, extra crispy with mashed potatoes and gravy and a coleslaw.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
The Photographer
Horrible service waited almost 45 min for food in the drive up order was wrong as usual staff is clueless they need to close this down and build something worth eating at
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Tim T
Online order ready for pickup and accurate. Friendly service. And really good food.
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Debra Trezza
This location was recently remodeled and they did a fabulous job. And as always the chicken was delicious. We will be back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Shad Caron
The new place same old taste except there french fries weren't to bad
I've probably gone 10 times since the remodel. I've had so many items missing and my orders being confused for different menu combos. Great food, but very little attention to detail with the staff. I live in buellton and don't really feel like driving 15 minutes for my missing items.
Such a shame...very nice workers and quick drive through but my son got food poisoning from their chicken.
Atmosphere: 1
Food: 1
Service: 4
Parking: There are only a few parking spaces to the restaurant and you have to cross the drive-thru. This was newly remodeled and there is a tiny sidewalk for you to cross the plant area before the drive-thru, but after the drive-thru you have to walk through wood mulch to get to the door. That's ridiculous! What if you're using a cane? What if you have high heels on? What if it's raining? How stupid that they couldn't put a 3 ft area of concrete between the driveway and the sidewalk to the door! Utterly ridiculous.
Wheelchair accessibility: Wheelchair accessibility if you can manage going up the curb, down into the drive-thru, back up over the curb again, and across the wood mulch to the sidewalk at the door. Or you could go down into the parking lot, out to the city sidewalk, and up to the restaurant..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 12 PC Tenders Only, Mashed Potatoes & Gravy
Parking: There are only a few parking spaces to the restaurant and you have to cross the drive-thru. This was newly remodeled and there is a tiny sidewalk for you to cross the plant area before the drive-thru, but after the drive-thru you have to walk through wood mulch to get to the door. That's ridiculous! What if you're using a cane? What if you have high heels on? What if it's raining? How stupid that they couldn't put a 3 ft area of concrete between the driveway and the sidewalk to the door! Utterly ridiculous.
Wheelchair accessibility: Wheelchair accessibility if you can manage going up the curb, down into the drive-thru, back up over the curb again, and across the wood mulch to the sidewalk at the door. Or you could go down into the parking lot, out to the city sidewalk, and up to the restaurant..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 12 PC Tenders Only, Mashed Potatoes & Gravy
It took 30 minutes to get my order and the team was in a state of panic. A lot of customers waiting on their orders for quite a while. As a General Manager for big box myself. Here is my professional take on the location .The team was cleary looking for guidance from a manager and that did not happen. I could not even tell you who was in charge because it wasn't apparent. The General Manager clearly needs to do a better job of training their talent. It appears based on the employee ratio to customers, that plenty of payroll was given to provide fast service. Also on my last visit the dining room cashier was not friendly or looked professional. Definitely an opportunity of putting the right people in the right place. Hopefully the General Manager takes feedback and course corrects. Otherwise you may need to seek a new GM with an intense focus on customer service and training.
Atmosphere: 2
Food: 3
Service: 1
Really slow restaurant they park almost every car and make them wait for their orders. That is such a inconvenience, what’s the point of drive-through if you still have to wait for your order? might as well get inside and order.
Atmosphere: 1
Food: 1
Service: 1
One of the cleanest fast food restaurants I've been to in quite a while.
Bright, with curious architecture and comfortable seats.
Service was quick and the food was hot and tasty - leg and thigh, extra crispy with mashed potatoes and gravy and a coleslaw.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Horrible service waited almost 45 min for food in the drive up order was wrong as usual staff is clueless they need to close this down and build something worth eating at
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Online order ready for pickup and accurate. Friendly service. And really good food.
Food: 5
Service: 5
Recommended dishes: Fried Chicken
This location was recently remodeled and they did a fabulous job. And as always the chicken was delicious. We will be back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
The new place same old taste except there french fries weren't to bad
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
I've probably gone 10 times since the remodel. I've had so many items missing and my orders being confused for different menu combos. Great food, but very little attention to detail with the staff. I live in buellton and don't really feel like driving 15 minutes for my missing items.
Food: 5
Service: 1
Avoid at all costs!
Atmosphere: 4
Food: 1
Service: 4
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Awesome chicken and
Atmosphere: 5
Food: 5
Service: 5
Renovated place so much
Atmosphere: 3
Food: 5
Service: 5
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