I've been to this location four times since they opened and they are always closed. today is Friday. it's 11:25 a.m. The hours on the door are not posted. has anybody been able to eat at this place???? honestly I will not be back and I'll let my family and friends know. this was like I say I've been here at different times of the day. different days of the week and always closed. What am I missing?
Atmosphere: 1
Food: 1
Service: 1
Nichole Dechaine
The homemade bread and food is delicious! It’s a very cozy home environment, but can be set up nicely for high tea.
Very welcoming and John is an excellent host and not just the owner! Will return with visitors from the Bay area!
Atmosphere: 4
Food: 5
Service: 5
Ainsley Allen
Wonderfully delicious afternoon tea! Service was some of the best. They accommodated us changing our reservation last minute and everything was still beautiful. And it was my first stateside tea with real clotted cream!
Atmosphere: 5
Food: 5
Service: 5
Suda
Kid-friendliness: This place has always been amazing. Fun, comfortable, delicious homemade food, perfect for the whole family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quiche, Baked Oatmeal, Cinnamon Roll, Scones, Latte Plain Mocha House Made Syrups Iced Hot Etc, Breakfast Sandwich, Lunch Box
Paige
I find myself in a dilemma as I write this review because, in short, the food and tea at this establishment are fantastic, but the service has been among the worst I've ever encountered. Despite giving this place a second chance, it has consistently failed in the service department.The first instance involved an online order for curbside pickup. Upon arrival during normal operating hours, we discovered the store was closed. After waiting for at least five minutes, the man responsible came out and apologized, stating he forgot to turn off online ordering, and promised a refund. We made a trip across town for no reason and waited three days for our money to be refunded.Undeterred, we decided to give it another shot in person, especially after seeing on social media that they acknowledged their service issues and claimed to have hired help to address them. Unfortunately, our optimism was misplaced. Despite calling ahead to place an order and confirming they were open, we arrived 25-30 minutes later only to be informed that our order was not ready and the man, appearing flustered and unprepared to run the business, had to run to the store to get a cucumber for our order. During this time, his daughter was left in charge, and it took an hour for us to receive two tea boxes, despite only seeing one other customer in the store.Upon the man's return, there was no apparent handwashing or cucumber washing, which was concerning. However, once we finally delved into the food, the experience improved. The cinnamon rolls, hyped for a reason, were delicious, and the tea sandwiches and birthday cake tea were also excellent.Unfortunately, the atmosphere wasn't to our liking, with loud children and decor reminiscent of the 90s. I am still confused by previous reviews stating it appeared clean. The disorganized shelves of disarranged boardgames proved otherwise. Despite the great food, the two terrible service experiences have deterred us from returning. It's a shame because, with improved service, we would absolutely frequent this place for its awesome food.
Atmosphere: 1
Food: 5
Service: 1
Magen Allen
My daughters and I had such a nice time at the One Room Escape, the service was amazing and the atmosphere was so cozy. The owner and employees are so kind and thoughtful. I feel so lucky to have found a place to relax like this!
Kid-friendliness: It’s hard to find a family friendly restaurant or coffee shop any more but this is a gem! Everyone’s needs were met and we all wanted to come back again and again. I can’t say enough good things about the One Room Escape.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scones
Marilyn vanZeyl
Great place. Good food, great place for kids. Toys, board games and real china sets for high tea. <3
Kid-friendliness: Super kid friendly, but adult friendly too.
Wheelchair accessibility: Very accessible
Recommended dishes: Quiche, Lunch Box
Susanne Schenck
Omg - super yummy baked goods!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
ermelinda Cruz
BAD, BAD? IT'SCHANGED NOW! I've been about five times and have referred friends and eaten with friends at this coffee shop, not anymore. Thier supposed to be Christian base, but yet they give a bad name for Christians. First, over charge their pricing and don't charge the price that's on the menu or the menu price on the wall. I've had to correct the cashier every time. They say their menu prices have changed, just not put up their new prices. Why haven't they posted the new prices and yet they charge you the new price at checkout. Well, the prices are extremely high for the amount served. Sadly to say my last visit, my meal was served raw, who serves raw eggs and when I addressed it to the owner rather then preparing a new dish all he did was warm it up. Again, it was still served returned raw. I left the rest of the meal and the portion I did eat, made me sick to my stomach.
Service a little slow and the server forgot to put my order in out of the 7 other women at our table, so they were half done before I got my meal. Food was delicious though but they were out of some sodas and all their pastries.
Atmosphere: 5
Food: 5
Service: 4
D. Fred
Easiest escape room ever. I walked in, ordered an Americano and a sandwich. They handed me my coffee and sandwich, and the door was completely unlocked when I walked out. I'm probably just really smart actually.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Robert Cooper
Amazing tea service, we got the brunch tea and they were so kind to make the meal vegetarian. Everything no was perfect, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Michelle Lujan
Adorable shop! I love to bring my daughter to enjoy the play area while I enjoy my coffee! ♥️
Brittney Condino
The quiches and scones are amazing! The coffees are delicious as well with homemade syrups. They also have a small play area for those with little ones. Its nice to relax for a moment and let my son play a little. He also loves the kids steamed vanilla milk!
I've been to this location four times since they opened and they are always closed. today is Friday. it's 11:25 a.m. The hours on the door are not posted. has anybody been able to eat at this place???? honestly I will not be back and I'll let my family and friends know. this was like I say I've been here at different times of the day. different days of the week and always closed. What am I missing?
Atmosphere: 1
Food: 1
Service: 1
The homemade bread and food is delicious! It’s a very cozy home environment, but can be set up nicely for high tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad Sandwich, Soup & Bread
Very welcoming and John is an excellent host and not just the owner! Will return with visitors from the Bay area!
Atmosphere: 4
Food: 5
Service: 5
Wonderfully delicious afternoon tea! Service was some of the best. They accommodated us changing our reservation last minute and everything was still beautiful. And it was my first stateside tea with real clotted cream!
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: This place has always been amazing. Fun, comfortable, delicious homemade food, perfect for the whole family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quiche, Baked Oatmeal, Cinnamon Roll, Scones, Latte Plain Mocha House Made Syrups Iced Hot Etc, Breakfast Sandwich, Lunch Box
I find myself in a dilemma as I write this review because, in short, the food and tea at this establishment are fantastic, but the service has been among the worst I've ever encountered. Despite giving this place a second chance, it has consistently failed in the service department.The first instance involved an online order for curbside pickup. Upon arrival during normal operating hours, we discovered the store was closed. After waiting for at least five minutes, the man responsible came out and apologized, stating he forgot to turn off online ordering, and promised a refund. We made a trip across town for no reason and waited three days for our money to be refunded.Undeterred, we decided to give it another shot in person, especially after seeing on social media that they acknowledged their service issues and claimed to have hired help to address them. Unfortunately, our optimism was misplaced. Despite calling ahead to place an order and confirming they were open, we arrived 25-30 minutes later only to be informed that our order was not ready and the man, appearing flustered and unprepared to run the business, had to run to the store to get a cucumber for our order. During this time, his daughter was left in charge, and it took an hour for us to receive two tea boxes, despite only seeing one other customer in the store.Upon the man's return, there was no apparent handwashing or cucumber washing, which was concerning. However, once we finally delved into the food, the experience improved. The cinnamon rolls, hyped for a reason, were delicious, and the tea sandwiches and birthday cake tea were also excellent.Unfortunately, the atmosphere wasn't to our liking, with loud children and decor reminiscent of the 90s. I am still confused by previous reviews stating it appeared clean. The disorganized shelves of disarranged boardgames proved otherwise. Despite the great food, the two terrible service experiences have deterred us from returning. It's a shame because, with improved service, we would absolutely frequent this place for its awesome food.
Atmosphere: 1
Food: 5
Service: 1
My daughters and I had such a nice time at the One Room Escape, the service was amazing and the atmosphere was so cozy. The owner and employees are so kind and thoughtful. I feel so lucky to have found a place to relax like this!
Kid-friendliness: It’s hard to find a family friendly restaurant or coffee shop any more but this is a gem! Everyone’s needs were met and we all wanted to come back again and again. I can’t say enough good things about the One Room Escape.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scones
Great place. Good food, great place for kids. Toys, board games and real china sets for high tea. <3
Kid-friendliness: Super kid friendly, but adult friendly too.
Wheelchair accessibility: Very accessible
Recommended dishes: Quiche, Lunch Box
Omg - super yummy baked goods!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
BAD, BAD? IT'SCHANGED NOW! I've been about five times and have referred friends and eaten with friends at this coffee shop, not anymore. Thier supposed to be Christian base, but yet they give a bad name for Christians. First, over charge their pricing and don't charge the price that's on the menu or the menu price on the wall. I've had to correct the cashier every time. They say their menu prices have changed, just not put up their new prices. Why haven't they posted the new prices and yet they charge you the new price at checkout. Well, the prices are extremely high for the amount served. Sadly to say my last visit, my meal was served raw, who serves raw eggs and when I addressed it to the owner rather then preparing a new dish all he did was warm it up. Again, it was still served returned raw. I left the rest of the meal and the portion I did eat, made me sick to my stomach.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Service a little slow and the server forgot to put my order in out of the 7 other women at our table, so they were half done before I got my meal. Food was delicious though but they were out of some sodas and all their pastries.
Atmosphere: 5
Food: 5
Service: 4
Easiest escape room ever. I walked in, ordered an Americano and a sandwich. They handed me my coffee and sandwich, and the door was completely unlocked when I walked out. I'm probably just really smart actually.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Amazing tea service, we got the brunch tea and they were so kind to make the meal vegetarian. Everything no was perfect, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Adorable shop! I love to bring my daughter to enjoy the play area while I enjoy my coffee! ♥️
The quiches and scones are amazing! The coffees are delicious as well with homemade syrups. They also have a small play area for those with little ones. Its nice to relax for a moment and let my son play a little. He also loves the kids steamed vanilla milk!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quiche
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