Favorite Starbucks before heading to Tahoe. Store is clean and spacious. Young vibes.:)
Bonita
Went in at 4pmish today after a long days work for coffee and a snack for the drive home. Made my selection but couldn't even get acknowledged although I was the only person in the store so decided to run to the restroom. No paper towels, not even a dispenser nor hand dryer so I shook dry as I walked back to the counter. Still no acknowledgement let alone anyone asking if Id like to order. Two employees clearly right there who had to have seen me wrapped up in their own thoughts and the drive thru window apparently. Waited a bit more and finally walked out wishing the man walking in better luck than I had. Complete and total waste of my time and energy. Nonexistent customer service. Will definitely not be back.
Lawrence Peakoff
Fast and efficient what more do you need to get you to work with a smile š
Morgan shea Mcgee
I went to get my coffee as usual this morning, my food and drinks were delightful as always. But the lack of customer service from the girl with the long black hair working the drive through window was absolutely atrocious!! She had the absolute worst attitude all the way from the speaker to my checkout. Not a single smile, the most monotone, bland, lifeless, lack of conversation Iāve ever had. I donāt expect fireworks and a party every time I order a coffee, but I do expect AT LEAST a good morning and have a good day! I hope I donāt have to see her again.
Erich Scharf
I love this place.
John Weigel
One of the worst Starbucks in Sacramento cheap cups donāt get the mixtures right I had a bunch of lames that show up here. Reminds me why I donāt get coffee at Starbucks. Make your own coffee. It will taste much better.
Paty
There wasnāt any customer service. And when I was able to get someone attention it was as if I was a bother. I believe the staff need better guidance.
Kathleen Medley Music
Great coffee & kind, knowledgeable workers!
SANDRA CASTAĆEDA
This is the first Starbucks Iāve been to where the staff was not very welcoming or friendly. I walked in, nobody acknowledged me, employees were just walking around without even a āhelloā āsomeone will be with youāā¦nothing. I stood at the counter for a good five minutes or so, still no acknowledgment. Finally an employee walks up, not a smile or friendly greeting, he looked like he didnāt want to be there at all. He says āwhat can I get you.ā He took my order and that was it. I went to sit down and another customer walked, same thing, nobody greeted him and he stood there for a while as well. He ended up leaving. Although the coffee I ordered was good, the poor unfriendly service isnāt making me want to stop by there again.
Buddy Jenson
Not really a Starbucks fan but I give every place a honest try unless you mess up 3 times in a row we'll they did had wrong drink wrong food.
Nice that you can wash your hands here without using the bathroom (and there are 2 bathrooms), as the sink is in the hall.
Steve Culy
I really hate to give a bad review. Iāve worked in the service industry all my life. Never been to this location was just passing through.
First off the bathrooms are disgusting, what an embarrassment. I donāt know if this is a franchise or owner operated but if this were my place, the bathrooms would be cleaned (and policed regularly) every day not once a month which is what this one looks like. I watched a young lady stand at the counter, turns out all she wanted was a straw, but she waited an eternity. On top of that dude got my drink wrong. I mean, Iāll drink it but itās not that hard to follow the instructions on the sticker. If youāre the owner or the manager, you need to take a look at whatās going on.
Kiana
It is a Starbucks.
Dietary restrictions: They are very dietary restrictions friendly
Kid-friendliness: It doesn't have alcohol so yes?
Wheelchair accessibility: Wheel chair accessable
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Birthday Cake Pop
Millie Koroi
Love Starbucks they provide excellent coffee & mocha
Atmosphere: 5
Food: 5
Service: 5
Daniel Plumb
Cashier was pleasant and asked me about my day. Nice sized lobby with plenty of seats.
Favorite Starbucks before heading to Tahoe. Store is clean and spacious. Young vibes.:)
Went in at 4pmish today after a long days work for coffee and a snack for the drive home. Made my selection but couldn't even get acknowledged although I was the only person in the store so decided to run to the restroom. No paper towels, not even a dispenser nor hand dryer so I shook dry as I walked back to the counter. Still no acknowledgement let alone anyone asking if Id like to order. Two employees clearly right there who had to have seen me wrapped up in their own thoughts and the drive thru window apparently. Waited a bit more and finally walked out wishing the man walking in better luck than I had. Complete and total waste of my time and energy. Nonexistent customer service. Will definitely not be back.
Fast and efficient what more do you need to get you to work with a smile š
I went to get my coffee as usual this morning, my food and drinks were delightful as always. But the lack of customer service from the girl with the long black hair working the drive through window was absolutely atrocious!! She had the absolute worst attitude all the way from the speaker to my checkout. Not a single smile, the most monotone, bland, lifeless, lack of conversation Iāve ever had. I donāt expect fireworks and a party every time I order a coffee, but I do expect AT LEAST a good morning and have a good day! I hope I donāt have to see her again.
I love this place.
One of the worst Starbucks in Sacramento cheap cups donāt get the mixtures right I had a bunch of lames that show up here. Reminds me why I donāt get coffee at Starbucks. Make your own coffee. It will taste much better.
There wasnāt any customer service. And when I was able to get someone attention it was as if I was a bother. I believe the staff need better guidance.
Great coffee & kind, knowledgeable workers!
This is the first Starbucks Iāve been to where the staff was not very welcoming or friendly. I walked in, nobody acknowledged me, employees were just walking around without even a āhelloā āsomeone will be with youāā¦nothing. I stood at the counter for a good five minutes or so, still no acknowledgment. Finally an employee walks up, not a smile or friendly greeting, he looked like he didnāt want to be there at all. He says āwhat can I get you.ā He took my order and that was it. I went to sit down and another customer walked, same thing, nobody greeted him and he stood there for a while as well. He ended up leaving. Although the coffee I ordered was good, the poor unfriendly service isnāt making me want to stop by there again.
Not really a Starbucks fan but I give every place a honest try unless you mess up 3 times in a row we'll they did had wrong drink wrong food.
Restaurantji Recommends
Nice that you can wash your hands here without using the bathroom (and there are 2 bathrooms), as the sink is in the hall.
I really hate to give a bad review. Iāve worked in the service industry all my life. Never been to this location was just passing through.
First off the bathrooms are disgusting, what an embarrassment. I donāt know if this is a franchise or owner operated but if this were my place, the bathrooms would be cleaned (and policed regularly) every day not once a month which is what this one looks like. I watched a young lady stand at the counter, turns out all she wanted was a straw, but she waited an eternity. On top of that dude got my drink wrong. I mean, Iāll drink it but itās not that hard to follow the instructions on the sticker. If youāre the owner or the manager, you need to take a look at whatās going on.
It is a Starbucks.
Dietary restrictions: They are very dietary restrictions friendly
Kid-friendliness: It doesn't have alcohol so yes?
Wheelchair accessibility: Wheel chair accessable
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Birthday Cake Pop
Love Starbucks they provide excellent coffee & mocha
Atmosphere: 5
Food: 5
Service: 5
Cashier was pleasant and asked me about my day. Nice sized lobby with plenty of seats.
Atmosphere: 5
Food: 5
Service: 5
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