I went there with kids and I got great service and no issues like describe in the comments.
Service was fast and polite. Kid asked more milk and they said just say stop when enough.
Place was clean, no code for restroom.
Coffee and all drinks were at Starbucks good quality. All drinks were correctly done.
Thank you, Starbucks, for the being there when one needs it! This is actually amazing what Starbucks does.
Atmosphere: 5
Food: 5
Service: 5
Sarah Peterson
Love this Starbucks! All of the staff is awesome. Santana made my experience great today. I was shocked to see the prior review. Sounds like that customer may have had something else going on…He truly went above and beyond to make my experience great! The young lady there was also so pleasant and I enjoyed a great conversation with her. A very happy atmosphere! I will be back!
Atmosphere: 5
Food: 5
Service: 5
John Ramirez
I've never seen such a gross bathroom setup in my life!! The bathroom sink is between the bathrooms in the open for all to see instead of being in the privacy of the bathrooms. For me, it was a gross and horrible experience with those in the lobby at their tables, watching me wash my hands and tend to my hair and face. I WILL NEVER GO BACK unless they redo this setup! Absolutely sickening!!
Hector Popps Longoria
Fast friendly service, great coffee
Atmosphere: 4
Food: 4
Service: 4
Tyrone Champion
I stopped here on a road trip out of state. I the place was empty but no one was at the register. There was some issue with the app that I eventually figured out, the staff engaged with me but seemed totally uninterested. The store is really nice but could use a little pep from the baristas.
Atmosphere: 2
Food: 3
Service: 2
Katty K Hu
Favorite Starbucks before heading to Tahoe. Store is clean and spacious. Young vibes.:)
Atmosphere: 5
Food: 5
Service: 5
Bonita
Went in at 4pmish today after a long days work for coffee and a snack for the drive home. Made my selection but couldn't even get acknowledged although I was the only person in the store so decided to run to the restroom. No paper towels, not even a dispenser nor hand dryer so I shook dry as I walked back to the counter. Still no acknowledgement let alone anyone asking if Id like to order. Two employees clearly right there who had to have seen me wrapped up in their own thoughts and the drive thru window apparently. Waited a bit more and finally walked out wishing the man walking in better luck than I had. Complete and total waste of my time and energy. Nonexistent customer service. Will definitely not be back.
Lawrence Peakoff
Fast and efficient what more do you need to get you to work with a smile 😁
Morgan shea Mcgee
I went to get my coffee as usual this morning, my food and drinks were delightful as always. But the lack of customer service from the girl with the long black hair working the drive through window was absolutely atrocious!! She had the absolute worst attitude all the way from the speaker to my checkout. Not a single smile, the most monotone, bland, lifeless, lack of conversation I’ve ever had. I don’t expect fireworks and a party every time I order a coffee, but I do expect AT LEAST a good morning and have a good day! I hope I don’t have to see her again.
One of the worst Starbucks in Sacramento cheap cups don’t get the mixtures right I had a bunch of lames that show up here. Reminds me why I don’t get coffee at Starbucks. Make your own coffee. It will taste much better.
Paty
There wasn’t any customer service. And when I was able to get someone attention it was as if I was a bother. I believe the staff need better guidance.
Kathleen Medley Music
Great coffee & kind, knowledgeable workers!
SANDRA CASTAÑEDA
This is the first Starbucks I’ve been to where the staff was not very welcoming or friendly. I walked in, nobody acknowledged me, employees were just walking around without even a “hello” “someone will be with you”…nothing. I stood at the counter for a good five minutes or so, still no acknowledgment. Finally an employee walks up, not a smile or friendly greeting, he looked like he didn’t want to be there at all. He says “what can I get you.” He took my order and that was it. I went to sit down and another customer walked, same thing, nobody greeted him and he stood there for a while as well. He ended up leaving. Although the coffee I ordered was good, the poor unfriendly service isn’t making me want to stop by there again.
Nice place, friendly staff
Atmosphere: 5
Service: 5
I went there with kids and I got great service and no issues like describe in the comments.
Service was fast and polite. Kid asked more milk and they said just say stop when enough.
Place was clean, no code for restroom.
Coffee and all drinks were at Starbucks good quality. All drinks were correctly done.
Thank you, Starbucks, for the being there when one needs it! This is actually amazing what Starbucks does.
Atmosphere: 5
Food: 5
Service: 5
Love this Starbucks! All of the staff is awesome. Santana made my experience great today. I was shocked to see the prior review. Sounds like that customer may have had something else going on…He truly went above and beyond to make my experience great! The young lady there was also so pleasant and I enjoyed a great conversation with her. A very happy atmosphere! I will be back!
Atmosphere: 5
Food: 5
Service: 5
I've never seen such a gross bathroom setup in my life!! The bathroom sink is between the bathrooms in the open for all to see instead of being in the privacy of the bathrooms. For me, it was a gross and horrible experience with those in the lobby at their tables, watching me wash my hands and tend to my hair and face. I WILL NEVER GO BACK unless they redo this setup! Absolutely sickening!!
Fast friendly service, great coffee
Atmosphere: 4
Food: 4
Service: 4
I stopped here on a road trip out of state. I the place was empty but no one was at the register. There was some issue with the app that I eventually figured out, the staff engaged with me but seemed totally uninterested. The store is really nice but could use a little pep from the baristas.
Atmosphere: 2
Food: 3
Service: 2
Favorite Starbucks before heading to Tahoe. Store is clean and spacious. Young vibes.:)
Atmosphere: 5
Food: 5
Service: 5
Went in at 4pmish today after a long days work for coffee and a snack for the drive home. Made my selection but couldn't even get acknowledged although I was the only person in the store so decided to run to the restroom. No paper towels, not even a dispenser nor hand dryer so I shook dry as I walked back to the counter. Still no acknowledgement let alone anyone asking if Id like to order. Two employees clearly right there who had to have seen me wrapped up in their own thoughts and the drive thru window apparently. Waited a bit more and finally walked out wishing the man walking in better luck than I had. Complete and total waste of my time and energy. Nonexistent customer service. Will definitely not be back.
Fast and efficient what more do you need to get you to work with a smile 😁
I went to get my coffee as usual this morning, my food and drinks were delightful as always. But the lack of customer service from the girl with the long black hair working the drive through window was absolutely atrocious!! She had the absolute worst attitude all the way from the speaker to my checkout. Not a single smile, the most monotone, bland, lifeless, lack of conversation I’ve ever had. I don’t expect fireworks and a party every time I order a coffee, but I do expect AT LEAST a good morning and have a good day! I hope I don’t have to see her again.
Restaurantji Recommends
I love this place.
One of the worst Starbucks in Sacramento cheap cups don’t get the mixtures right I had a bunch of lames that show up here. Reminds me why I don’t get coffee at Starbucks. Make your own coffee. It will taste much better.
There wasn’t any customer service. And when I was able to get someone attention it was as if I was a bother. I believe the staff need better guidance.
Great coffee & kind, knowledgeable workers!
This is the first Starbucks I’ve been to where the staff was not very welcoming or friendly. I walked in, nobody acknowledged me, employees were just walking around without even a “hello” “someone will be with you”…nothing. I stood at the counter for a good five minutes or so, still no acknowledgment. Finally an employee walks up, not a smile or friendly greeting, he looked like he didn’t want to be there at all. He says “what can I get you.” He took my order and that was it. I went to sit down and another customer walked, same thing, nobody greeted him and he stood there for a while as well. He ended up leaving. Although the coffee I ordered was good, the poor unfriendly service isn’t making me want to stop by there again.
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