Waited 15 & some min. For 6 star nuggets a small cheeseburger and western bacon cheeseburger’ (no meal on either )it’s not the waiting it was more the rudeness of the older lady’ not only is her language barrier complicated to understand’ but the fact that you told me ( The Only Car in the drive thru) that I needed to wait because You had dining room customers and you want to be sure to take their order and hand out their food 1st / knowing that 1/2 of the dining customers weren’t ready to order! And the fact that your coworker was already handling dining room customers’ explains to me why it was more important to involve yourself in your coworkers job and have no care that I was in drive thru waiting on You! You claimed that the reason for me waiting 20min. Was over 6 star nuggets? Had me pull forward to the front and still wait’ no Apology just handed over My COLD FOOD & said well I gave you a cookie’ a cookie Naah I wanted some respectful service with warm/hot food’ I am the one paying for it? Never had I had an issue until tonight 1/17/25 6pm’ someone Retrain that lady on her priorities and customer service
Atmosphere: 3
Alejandro Rivera
It was a great customer service
Atmosphere: 5
Food: 4
Service: 5
LORDBOT ROS
A quiet place , very nice for solos or duos
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger
David Munoz
If I was able to rate 0 stars I will!!! Horrible customer service by the old man that took my order. Took my order very rude and once I got to the window he stood there without saying a word. When I asked for ranch he closed the window before I can even ask and then he opened the window again and said no super rude and told me to go away. SUPER UNPROFESSIONAL!!!! Once I got my food it was COLD! My fries were cold and my burger was smashed. This was the worst experience ever and I will no longer come here again.
Atmosphere: 1
Food: 1
Service: 1
Luis S
Vegetarian options: More salad
Atmosphere: 4
Food: 4
Service: 4
Steve Maxoutopoulis
It was a fair experience. The food wasn't as good as normal service wasn't as good as normal. They, you couldn't let me use my app. Cause I couldn't figure out how I can use my app for this discount
Vegetarian options: Again, just disappointed in customer service.They could not figure out how to use my app to get the discount.
Kid-friendliness: Yes
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Burger
Diana H
Vegetarian options: Zucchini excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Mell Bell
I never go to this Carl’s Jr. Favoring the one on the other side of town due to HOW MUCH they screw up your order. Each time without fail. Twice in a row, they steal money from me. Not giving me the correct amount of change (each time it was ten bucks). Second time it happened they talked my ear off so I wouldn’t notice. As well as charged me for a double for the three burgers I got BUT GAVE ME SINGLES. DO NOT GO HERE.
Atmosphere: 1
Food: 1
Service: 1
Bryan Macias
Very kind, very nice. Awesome service definitely will dine in again
Everything is always so good and freshly made. U can tell it's not just sitting there like McDonald's. Love to come here and manager is so nice!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
brenda wood
Cleanest Carl's Jr. I've been to in a long time. Food prices were pricey, but when we pay them $20.00 an hour, that cost is unfortunately passed to consumers.
Atmosphere: 5
Food: 5
Service: 5
TL Y
slow service..but noticed there isnt many staff arounf time of purchased 7pn
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Waited 15 & some min. For 6 star nuggets a small cheeseburger and western bacon cheeseburger’ (no meal on either )it’s not the waiting it was more the rudeness of the older lady’ not only is her language barrier complicated to understand’ but the fact that you told me ( The Only Car in the drive thru) that I needed to wait because You had dining room customers and you want to be sure to take their order and hand out their food 1st / knowing that 1/2 of the dining customers weren’t ready to order! And the fact that your coworker was already handling dining room customers’ explains to me why it was more important to involve yourself in your coworkers job and have no care that I was in drive thru waiting on You! You claimed that the reason for me waiting 20min. Was over 6 star nuggets? Had me pull forward to the front and still wait’ no Apology just handed over My COLD FOOD & said well I gave you a cookie’ a cookie Naah I wanted some respectful service with warm/hot food’ I am the one paying for it? Never had I had an issue until tonight 1/17/25 6pm’ someone Retrain that lady on her priorities and customer service
Atmosphere: 3
It was a great customer service
Atmosphere: 5
Food: 4
Service: 5
A quiet place , very nice for solos or duos
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger
If I was able to rate 0 stars I will!!! Horrible customer service by the old man that took my order. Took my order very rude and once I got to the window he stood there without saying a word. When I asked for ranch he closed the window before I can even ask and then he opened the window again and said no super rude and told me to go away. SUPER UNPROFESSIONAL!!!! Once I got my food it was COLD! My fries were cold and my burger was smashed. This was the worst experience ever and I will no longer come here again.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: More salad
Atmosphere: 4
Food: 4
Service: 4
It was a fair experience. The food wasn't as good as normal service wasn't as good as normal. They, you couldn't let me use my app. Cause I couldn't figure out how I can use my app for this discount
Vegetarian options: Again, just disappointed in customer service.They could not figure out how to use my app to get the discount.
Kid-friendliness: Yes
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Burger
Vegetarian options: Zucchini excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I never go to this Carl’s Jr. Favoring the one on the other side of town due to HOW MUCH they screw up your order. Each time without fail. Twice in a row, they steal money from me. Not giving me the correct amount of change (each time it was ten bucks). Second time it happened they talked my ear off so I wouldn’t notice. As well as charged me for a double for the three burgers I got BUT GAVE ME SINGLES. DO NOT GO HERE.
Atmosphere: 1
Food: 1
Service: 1
Very kind, very nice. Awesome service definitely will dine in again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Restaurantji Recommends
so friendly and delicious 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Everything is always so good and freshly made. U can tell it's not just sitting there like McDonald's. Love to come here and manager is so nice!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Cleanest Carl's Jr. I've been to in a long time. Food prices were pricey, but when we pay them $20.00 an hour, that cost is unfortunately passed to consumers.
Atmosphere: 5
Food: 5
Service: 5
slow service..but noticed there isnt many staff arounf time of purchased 7pn
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burger
Fire burgers. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
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