Great service and good food. Thank you Silvia and team.
Atmosphere: 5
Food: 5
Service: 5
Joel Ramirez
Very good service from salvia
Atmosphere: 5
Food: 5
Service: 5
Arturo Espinoza
Todays initial visit to this store was Amazing! From start to finish. Where do I begin? The staff and service was exceptional. Meal was made to perfection. Store was immaculate from the cleanliness of the dining room, to the restroom. One HUGE key to this restaurants success is the MANAGER SILVIA her attention and dedication to ensure not only my visit but that of others as customers/consumers was phenomenal. She provided the most exceptional quality service that I can ensure not only meets but exceeds that of the Carls Jr commitment. Hope this reaches to higher management to ensure they VALUE her dedication & commitment she’s truly one of a kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
Melissa Hochner
My experience was horrible. I left my purse at this restaurant and I was upset that I forgot to take my purse with me after eating lunch. I called this restaurant thousand times and no one picked up the phone. Then I found out that someone stole my purse and used all my credit cards. This person who stole my purse has no empathy and that was disrespectful. I will never trust this restaurant due to horrible customer service and no live person answering the phone. Please don't stop by this restaurant.
Atmosphere: 3
Food: 2
Service: 1
Roberto Cedeno
I recently visited Carl’s Jr. and had an unpleasant experience with their drinks. They tasted terrible, almost like they were moldy. When I brought it to the staff’s attention, they mentioned that the CO2 filter was faulty. While the customer service was fine and they explained the issue politely, I was still disappointed that they were serving drinks with this problem. I would have appreciated a bit more care in ensuring the beverages were safe and enjoyable. Hopefully, they fix the issue soon, but it left a bad impression on this visit.
Atmosphere: 2
Food: 1
Service: 4
John Mendiola
I asked for a famous star meal with an additional famous star burger. The cashier gave me a double famous star double famous burger combo with an additional double famous burger. We didn't realized the mix up until after we had gotten on the road. Then we realized why it cost so much.
Atmosphere: 3
Food: 4
Service: 3
Ben Apsley
Current phone number doesn’t work. I lost a wallet and cannot get into contact with the restaurant
Mike March
Rude. Food was prepared poorly. I ended up throwing up after an hour of eating. Something wasn't right. Never eating there again.
Atmosphere: 1
Food: 1
Service: 1
Nicole Chu
We missed McDonald’s and ended up here. It was actually my first time eating at Carl’s Jr. and I was surprised to see how expensive the menu items were. It’s not like Carl’s Jr. is a cut above the other fast food joints—not to me, anyway.
There was nothing wrong with the location. Service was decent and the restrooms were clean. The food also tasted alright. It’s just that I can’t justify the price for this kind of food, which isn’t anything particular. You can get a more well-balanced meal at a proper restaurant for these prices. Sadly, not good value. If I want to ruin my health, I want to do it cheaply.
Atmosphere: 3
Food: 2
Service: 3
BIG E
Great people!! The staff in the back made burger to perfection!! Lady at the counter Silvia was friendly and helped me out with a smile !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger, The Breakfast Burger Combo
Visited this Carl's Jr. on my way up to the bay area. Restaurant was clean, bathrooms are available, dining area clean, staff was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Star with Cheese, Fries, Burger
Victor Chavez
Silvia has very good service clar”s jr
Juan Estrada
Front cashier “Jesus Perez” has some terrible customer service wanted to charge us for some water cups that we didn’t even drink .
Atmosphere: 1
Food: 1
Service: 1
Carlos Valencia
Great service and super clean !!!
Atmosphere: 5
Food: 5
Service: 5
Rose Hartweg
Good food but has gotten too expensive. Drive through like you would expect.
Great service and good food. Thank you Silvia and team.
Atmosphere: 5
Food: 5
Service: 5
Very good service from salvia
Atmosphere: 5
Food: 5
Service: 5
Todays initial visit to this store was Amazing! From start to finish. Where do I begin? The staff and service was exceptional. Meal was made to perfection. Store was immaculate from the cleanliness of the dining room, to the restroom. One HUGE key to this restaurants success is the MANAGER SILVIA her attention and dedication to ensure not only my visit but that of others as customers/consumers was phenomenal. She provided the most exceptional quality service that I can ensure not only meets but exceeds that of the Carls Jr commitment. Hope this reaches to higher management to ensure they VALUE her dedication & commitment she’s truly one of a kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
My experience was horrible. I left my purse at this restaurant and I was upset that I forgot to take my purse with me after eating lunch. I called this restaurant thousand times and no one picked up the phone. Then I found out that someone stole my purse and used all my credit cards. This person who stole my purse has no empathy and that was disrespectful. I will never trust this restaurant due to horrible customer service and no live person answering the phone. Please don't stop by this restaurant.
Atmosphere: 3
Food: 2
Service: 1
I recently visited Carl’s Jr. and had an unpleasant experience with their drinks. They tasted terrible, almost like they were moldy. When I brought it to the staff’s attention, they mentioned that the CO2 filter was faulty. While the customer service was fine and they explained the issue politely, I was still disappointed that they were serving drinks with this problem. I would have appreciated a bit more care in ensuring the beverages were safe and enjoyable. Hopefully, they fix the issue soon, but it left a bad impression on this visit.
Atmosphere: 2
Food: 1
Service: 4
I asked for a famous star meal with an additional famous star burger. The cashier gave me a double famous star double famous burger combo with an additional double famous burger. We didn't realized the mix up until after we had gotten on the road. Then we realized why it cost so much.
Atmosphere: 3
Food: 4
Service: 3
Current phone number doesn’t work. I lost a wallet and cannot get into contact with the restaurant
Rude. Food was prepared poorly. I ended up throwing up after an hour of eating. Something wasn't right. Never eating there again.
Atmosphere: 1
Food: 1
Service: 1
We missed McDonald’s and ended up here. It was actually my first time eating at Carl’s Jr. and I was surprised to see how expensive the menu items were. It’s not like Carl’s Jr. is a cut above the other fast food joints—not to me, anyway.
There was nothing wrong with the location. Service was decent and the restrooms were clean. The food also tasted alright. It’s just that I can’t justify the price for this kind of food, which isn’t anything particular. You can get a more well-balanced meal at a proper restaurant for these prices. Sadly, not good value. If I want to ruin my health, I want to do it cheaply.
Atmosphere: 3
Food: 2
Service: 3
Great people!! The staff in the back made burger to perfection!! Lady at the counter Silvia was friendly and helped me out with a smile !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger, The Breakfast Burger Combo
Restaurantji Recommends
Visited this Carl's Jr. on my way up to the bay area. Restaurant was clean, bathrooms are available, dining area clean, staff was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Star with Cheese, Fries, Burger
Silvia has very good service clar”s jr
Front cashier “Jesus Perez” has some terrible customer service wanted to charge us for some water cups that we didn’t even drink .
Atmosphere: 1
Food: 1
Service: 1
Great service and super clean !!!
Atmosphere: 5
Food: 5
Service: 5
Good food but has gotten too expensive. Drive through like you would expect.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Super Star with Cheese
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