Worst service ever I waited 20 minutes to pay and they didn't take my order they only care about the Mobil orders and they notice you waiting they make eye contact and when you say something they are very Jude I don't recommend coming here
Atmosphere: 2
Food: 1
Service: 1
Hector Serpas
We had a fantastic experience, we where lucky to have been attended by Valerie. Very helpful and always welcoming, including offering us extra help. Thanks Valerie!
Atmosphere: 5
Food: 5
Service: 5
jonh desayuno67
Has screen to order
Atmosphere: 4
Food: 4
Service: 4
martin saldana
There’s always something wrong here how can u ran out of chicken product. Management is not meeting standard and ordering the right amounts. costumer service is horrible
Atmosphere: 1
Food: 1
Service: 1
Arturito
Great taste, the only bad thing is that they're not prepared for the Tuesday special of 8 pieces for$10. They run out of chicken I had to wait 1 hour and the line was getting longer and longer.
Atmosphere: 3
Food: 4
Service: 4
Daisy Castillo
Great service at lynwood best food costumer where very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Box
Charlotte Sanders
You got to be careful with the food you try to oder you might get hair in your mac and chess or cold slaw and if you don't go in and order your food from the inside you will sometime get a dry out chicken or over cook chicken
Atmosphere: 1
Food: 1
Service: 1
mayra lopez
Do not even bother to come to this location worse customer service ever the drive thru takes forever to take your order plus the cashier is so rude never again . They didn’t even get my order right and I get it working in customer service can be very stressful and frustrating at times . It doesn’t take a lot to just take a simple order when there’s no line in the drive thru . I waited over 15 mins and on top of it to get my order wrong and get a rude response while ordering from the drive thru cashier .
Atmosphere: 1
Food: 1
Service: 1
Betssy Diaz
I had a terrible experience at this KFC location. I went through the drive-through during my lunch break and didn’t realize until I was back at work that I received the wrong order. Unfortunately, I couldn’t return right away since I didn’t have time for another trip to the KFC location.
I tried calling 3 times to let them know about the mistake—not a single answer. Since I wasn’t able to come back until after work (5 hours later), I tossed the food, I would have ate the order but it was nothing close to what I had offered. Which was a pie when I had ordered tenders.
When I finally made it back, I showed Manager Daisy a photo of the incorrect food with my receipt as proof, but she did not care at all and refused to refund me or offer me the right order because I didn’t have the food. It had obviously been sitting out all day—what was I supposed to do? Hold onto spoiled food just to prove their mistake?
As someone who has worked in customer service, I am super understanding when mistakes happen—I know how busy and stressful it can get. But what really disappointed me was the complete lack of care and effort to make things right. A simple apology and a reasonable solution would have gone a long way.
To make things worse, KFC’s online support is useless—their AI chatbot just kept repeating that no agent was available to help after I called location multiple times.
This location needs better customer service and accountability. Answer your phones, own up to your mistakes, and train your staff to care about customers.
Employees speak rudely with customers and also no washroom for customers
Atmosphere: 2
Food: 3
Service: 1
Georgie Porgy
Ordered on the kiosk. 2pc meal. Should've been $5 + tax. However, totaled to $8.49. I selected cash as payment. The cashier said it's $9.49. I informed him the price on the screen , he said it didn't include tax. I said if it's a $5 meal and the price is $8.49 isn't that the tax. He said he didn't know but the final price for a 2pc is $9.49. Do not eat at this place.
Lexi
Zero star if I could came in waited for 20 minutes just to be attended while they seen me waiting, also the girl was talking crap about the customers and was very rude the only nice worker is the guy they need better employes the girl kept saying things in the back heard the whole conversation while waiting to be attended smh some tan/ mixed girl didn’t get her name but she needs better customer service, yarilhy was really nice and seen I needed help and the guy
Arturo Armenta
Good cleaning in the establishment Service is good just sometimes they are too busy and you have to wait a little while
Atmosphere: 5
Food: 5
Service: 5
Ms. B.
Darn! I request to cook few extra minutes, and heck yeah! It tastes like mine! Love this particular KFC! One this I hate is I have to pay $1.00 to exchange mashed potatoes and gravy for my favorite COLESLAW!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken and Mashed Potatoes with Gravy, Cole Slaw
Worst service ever I waited 20 minutes to pay and they didn't take my order they only care about the Mobil orders and they notice you waiting they make eye contact and when you say something they are very Jude I don't recommend coming here
Atmosphere: 2
Food: 1
Service: 1
We had a fantastic experience, we where lucky to have been attended by Valerie. Very helpful and always welcoming, including offering us extra help. Thanks Valerie!
Atmosphere: 5
Food: 5
Service: 5
Has screen to order
Atmosphere: 4
Food: 4
Service: 4
There’s always something wrong here how can u ran out of chicken product. Management is not meeting standard and ordering the right amounts. costumer service is horrible
Atmosphere: 1
Food: 1
Service: 1
Great taste, the only bad thing is that they're not prepared for the Tuesday special of 8 pieces for$10. They run out of chicken I had to wait 1 hour and the line was getting longer and longer.
Atmosphere: 3
Food: 4
Service: 4
Great service at lynwood best food costumer where very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Box
You got to be careful with the food you try to oder you might get hair in your mac and chess or cold slaw and if you don't go in and order your food from the inside you will sometime get a dry out chicken or over cook chicken
Atmosphere: 1
Food: 1
Service: 1
Do not even bother to come to this location worse customer service ever the drive thru takes forever to take your order plus the cashier is so rude never again . They didn’t even get my order right and I get it working in customer service can be very stressful and frustrating at times . It doesn’t take a lot to just take a simple order when there’s no line in the drive thru . I waited over 15 mins and on top of it to get my order wrong and get a rude response while ordering from the drive thru cashier .
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience at this KFC location. I went through the drive-through during my lunch break and didn’t realize until I was back at work that I received the wrong order. Unfortunately, I couldn’t return right away since I didn’t have time for another trip to the KFC location.
I tried calling 3 times to let them know about the mistake—not a single answer. Since I wasn’t able to come back until after work (5 hours later), I tossed the food, I would have ate the order but it was nothing close to what I had offered. Which was a pie when I had ordered tenders.
When I finally made it back, I showed Manager Daisy a photo of the incorrect food with my receipt as proof, but she did not care at all and refused to refund me or offer me the right order because I didn’t have the food. It had obviously been sitting out all day—what was I supposed to do? Hold onto spoiled food just to prove their mistake?
As someone who has worked in customer service, I am super understanding when mistakes happen—I know how busy and stressful it can get. But what really disappointed me was the complete lack of care and effort to make things right. A simple apology and a reasonable solution would have gone a long way.
To make things worse, KFC’s online support is useless—their AI chatbot just kept repeating that no agent was available to help after I called location multiple times.
This location needs better customer service and accountability. Answer your phones, own up to your mistakes, and train your staff to care about customers.
Manager: Daisy
Do better, KFC.
Service: 1
Very bad service, better close it, damn it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Employees speak rudely with customers and also no washroom for customers
Atmosphere: 2
Food: 3
Service: 1
Ordered on the kiosk. 2pc meal. Should've been $5 + tax. However, totaled to $8.49. I selected cash as payment. The cashier said it's $9.49. I informed him the price on the screen , he said it didn't include tax. I said if it's a $5 meal and the price is $8.49 isn't that the tax. He said he didn't know but the final price for a 2pc is $9.49. Do not eat at this place.
Zero star if I could came in waited for 20 minutes just to be attended while they seen me waiting, also the girl was talking crap about the customers and was very rude the only nice worker is the guy they need better employes the girl kept saying things in the back heard the whole conversation while waiting to be attended smh some tan/ mixed girl didn’t get her name but she needs better customer service, yarilhy was really nice and seen I needed help and the guy
Good cleaning in the establishment
Service is good just sometimes they are too busy and you have to wait a little while
Atmosphere: 5
Food: 5
Service: 5
Darn! I request to cook few extra minutes, and heck yeah! It tastes like mine! Love this particular KFC! One this I hate is I have to pay $1.00 to exchange mashed potatoes and gravy for my favorite COLESLAW!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken and Mashed Potatoes with Gravy, Cole Slaw
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