Chipotle Mexican Grill
2180 W Cleveland Ave Ste 104, Madera
(559) 661-2048
Recent Reviews
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I had went on my lunch break and there was 2 customers in front of me while the worker was making food for one customer he had gloves on making this persons food goes and charges the customer with the same gloves on and then goes back and helps a new customer with the same gloves after roughing the register and touching money from the previous customer while walking back to help the new person he is rubbing his hand on the counter and instead of changing his gloves he goes and uses the same gloves and grabs tortillas with the same dirty gloves and makes that customers food and does the same charge the person takes the money and goes back with another customer behind me cuz I was being helped by someone else and he was using the same gloves and was making that persons order while NEVER WASHING HIS HANDS OR CHANGING GLOVES AFTER EACH CUSTOMER AND TAKING THEIR MONEY….I’ve never had an issue with employees not washing their hands or changing gloves after each customer but this one was just disgusting and I can honestly say pure laziness
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chips & Guacamole, Burrito Bowl, Salad
My husband and I made a pit spot here while on our travels to Sacramento. It's very close to the freeway and was convenient for us to order ahead. The food was packaged and ready for us. There were no codes for the bathrooms. The restaurant was clean and would visit here again.
Atmosphere: 5
Food: 5
Service: 5
The bald worker that acted like he was the manager (might have been) Was extremely rude, They messed up my order, not even one apology and he was telling his workers to give me less food when in reality they messed up horrible experience,.
Chipotle, you need to do better
Atmosphere: 1
Food: 1
Service: 1
A 3rd of my bowl was missing.
Atmosphere: 1
Food: 1
Service: 1
We love this Chipotle and the drive thru pick up lane. Our kids are big chipotle fans and so far this one provides the same quality of food for mobile orders as it does for in restaurant dining. That became our biggest complaint with our other chipotle is that the serving sizes became almost half for mobile orders vs in person. Sometimes the wait can be long in the pick up lane, we do a drive by and check first and just walk inside if so. The interior is small, but doesn’t seem to ever be too crowded when we go.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burrito Bowl, Salad, Chips
My husband and I enjoy Chipotle while traveling. We see what we ask for and the portions, which we request. We don't eat inside, not because of the employees; it's the customers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito, Burrito Bowl, High Protein Bowl
Small af portions
Food: 4
Recommended dishes: Burrito Bowl
I ordered a burrito. They left a whole damn avocado in the burrito instead of it being smashed up into guacamole. It’s so huge it ripped through the tortilla and ain’t no way in hell they didn’t see that thing sticking out. The fact it was whole it made all the rest of the food cold. So ridiculous. I dont ever write reviews but this pissed me off so much that I had to. My first review ever.
Atmosphere: 1
Food: 1
Service: 1
Walking up to this particular Chipotle restaurant I was hesitant to go in. The windows looked like they had not been cleaned in weeks. I went in anyway. The inside was dirty. Tables with no one sitting at them were dirty and the floor needed to be swept. I ordered a chicken bowl and the portion was okay. The service was decent. The workers were not rude but you could tell they did not want to be there. They were nice enough though. I totally get it. No one wants to be at work but better customer service would have been nice. I live three minutes from this restaurant and by the time I got home the food was cold. Not very good either. I won’t be going back to this particular Chipotle in the future.
Atmosphere: 1
Food: 2
Service: 3
To the Hispanic light skin older gentleman who made are steak bowl today man u need a better attitude leave your negative energy at home also the lettuce u were putting as it is u guys don't put no gd portions but being tight with the lettuce is crazy to me u need to do better I told my son not to go there but he did and from his hard earn $ he payed and man he regrets it so thanks 4 poor satisfaction
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered a burrito. They left a whole damn avocado in the burrito instead of it being smashed up into guacamole. It’s so huge it ripped through the tortilla and ain’t no way in hell they didn’t see that thing sticking out. The fact it was whole it made all the rest of the food cold. So ridiculous. I dont ever write reviews but this pissed me off so much that I had to. My first review ever.
Atmosphere: 1
Food: 1
Service: 1
Great for a quick and fresh meal. The food is always tasty, and we love that we can make our bowls or burritos just how we like them. It’s a favorite for our team.
Atmosphere: 5
Food: 5
Service: 5
Great place and people!
Atmosphere: 5
Food: 5
Service: 5
Good food and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Burrito Bowl
We love the food and service
Vegetarian options: Love how menu gives options
Dietary restrictions: Live how menu gives options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Chips & Queso Blanco, Chips
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