They say they close at 8 but decline customers before 7:30, 100% do not recommend this place because of their terrible customer service!
Jennie Wilburn
Employee was in the back eating they were pretty much out for the drink I wanted, and the elote taste like nothing but mayonnaise gross 🤢 she had a bad attitude
Samim Encinas
I drive about an hour to go get this ice cream. It's delicious. It's honestly some of the better rolled ice cream I've tried around this fresno valley area
Lizbeth Osorio
I CAME FROM BAY AREA TO VISIT PLACES IN FRESNO AND I FOUND OUT ABOUT THIS ICE CREAM PLACE IS REALLY NICE AND THE ATTENTION FROM THE TWO GIRLS WORKING WAS AMAZING JOB WITH MY ORDER AND THE ORDER CAME OUT SUPER FAST I WILL DEFINITELY BE COMING BACK TO EAT THIS DELICIOUS ICE CREAM. LOVE IT ❤️
Jesus Cortes
Waited there for over an hour and there was only three people in front of me slow ass people working there and the fruit was old a tasted like sweat.
Isabel Urteaga
Great service ! Everything was really good and will be definitely coming back! Thank you to the new employee that put us on Eileen ! Definitely recommend this place!
Donna Hollingsworth
Waiting over one hour for one bionico. They had no customers there either. We didn’t even receive the product because we had to finally leave because it was taking so long.
Aaron
This place is pretty good but super slow service. If there is a line, you might as well be prepared to be there for at least 45 minutes to get your order.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Ice Cream Roll - Small, Mini Pancakes
E A
The customer service was great and so was the rolled ice cream, would come back.
Atmosphere: 5
Food: 5
Service: 5
Perla “pog” Gonzalez
The guy who took and made our Order was really nice and the rolled ice cream was great. Totally recommend going
Recommended dishes: Diablito, Waffles, Ice Cream Roll - Small, Strawberry, White Chocolate, Pretzels, Lychee Jelly, Brownie Bites, Banana Split, Mini Pancakes, Waffles with Ice Cream, Mini Pancakes with Ice Cream, Ice Cream Roll - Regular, Strawberry Nutella N, Party Tray - Large, Elote Bonita
Nathalia Davila
The service was slow and we ordered a magonada and it was not a magonada
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Ice Cream Roll - Small, Ice Cream Roll - Regular, Elote Bonita
Graciela Gonzalez
Great place and very clean! Best rolled ice cream in MADERA ! Definitely worth the wait. Love that they have variety of sweet treats from fruit cups to mini pancakes . Yum !
Atmosphere: 5
Food: 5
Service: 5
Lucille Rosel
Clean store outstanding customer service, cool seating area &clean lobby area…go my try in 15 mins. Frash!
Atmosphere: 5
Food: 5
Service: 5
Cindy Castaneda
Horrible customer service provided, did not complete order. Shorted on quantity. Extremely late arrival to event. Committed to providing a specific service and did not. No accountability for mistakes or apology.
They say they close at 8 but decline customers before 7:30, 100% do not recommend this place because of their terrible customer service!
Employee was in the back eating they were pretty much out for the drink I wanted, and the elote taste like nothing but mayonnaise gross 🤢 she had a bad attitude
I drive about an hour to go get this ice cream. It's delicious. It's honestly some of the better rolled ice cream I've tried around this fresno valley area
I CAME FROM BAY AREA TO VISIT PLACES IN FRESNO AND I FOUND OUT ABOUT THIS ICE CREAM PLACE IS REALLY NICE AND THE ATTENTION FROM THE TWO GIRLS WORKING WAS AMAZING JOB WITH MY ORDER AND THE ORDER CAME OUT SUPER FAST I WILL DEFINITELY BE COMING BACK TO EAT THIS DELICIOUS ICE CREAM. LOVE IT ❤️
Waited
there for over an hour and there was only three people in front of me slow ass people working there and the fruit was old a tasted like sweat.
Great service ! Everything was really good and will be definitely coming back! Thank you to the new employee that put us on Eileen ! Definitely recommend this place!
Waiting over one hour for one bionico. They had no customers there either. We didn’t even receive the product because we had to finally leave because it was taking so long.
This place is pretty good but super slow service. If there is a line, you might as well be prepared to be there for at least 45 minutes to get your order.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Ice Cream Roll - Small, Mini Pancakes
The customer service was great and so was the rolled ice cream, would come back.
Atmosphere: 5
Food: 5
Service: 5
The guy who took and made our Order was really nice and the rolled ice cream was great. Totally recommend going
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best rolled ice cream in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Diablito, Waffles, Ice Cream Roll - Small, Strawberry, White Chocolate, Pretzels, Lychee Jelly, Brownie Bites, Banana Split, Mini Pancakes, Waffles with Ice Cream, Mini Pancakes with Ice Cream, Ice Cream Roll - Regular, Strawberry Nutella N, Party Tray - Large, Elote Bonita
The service was slow and we ordered a magonada and it was not a magonada
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Ice Cream Roll - Small, Ice Cream Roll - Regular, Elote Bonita
Great place and very clean! Best rolled ice cream in MADERA ! Definitely worth the wait. Love that they have variety of sweet treats from fruit cups to mini pancakes . Yum !
Atmosphere: 5
Food: 5
Service: 5
Clean store outstanding customer service, cool seating area &clean lobby area…go my try in 15 mins. Frash!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service provided, did not complete order. Shorted on quantity. Extremely late arrival to event. Committed to providing a specific service and did not. No accountability for mistakes or apology.
Atmosphere: 1
Food: 3
Service: 1
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