Went in to pick up my mobile order, arrived at 10:20ish and waiting for them to come to the speaker for about 5/10 minutes. They said they no longer sold breakfast and cancelled my order. Manager gave me tons of attitude, not sure what the owner was thinking hiring people with no customer service. I would assume that would be the first thing to look at when interviewing. The phone is unhooked so calls can’t go through, tried calling back asking for the owner or general manager’s information.
Service: 1
Damian Martinez
Doesn’t fill my drink up all the way and my fries are cold.
Atmosphere: 1
Food: 1
Service: 1
joshua vasquez
This place is horrible you play some mobile order they still take 20 minutes to make it they have you wait you tell them to put ketchup in the bag they have no ketchup for you and you're having to wait all the time
Service: 1
Thomas
Foods always good. Service could use some work.
Atmosphere: 3
Food: 5
Service: 3
Filthy Yota
Wasted 20 minutes in the drive through to wait another 20 in the front of the building
Atmosphere: 1
Food: 3
Service: 1
Steven Garcia
These people keep getting paid more and more but can't get simple orders right? Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
MARLA ADAME
Very pleasantly surprised. Service was great, French fries were hot. Bathroom was clean.
Atmosphere: 5
Food: 5
Service: 5
Mary Rousey
Drive threw windows 2pm pick up . She was rude missed up our drinks .. the fries was old like card board .. . They get paid enough to be more friendly to the customers .. its the mc Donald on Yosemite Ave. Madera
Food: 1
Service: 1
Legit Reviews
Came in on 8/20/2025. I needed to use the restroom before ordering. In this location a worker needs to open the restroom door. 4 mcdonald's employees passed me as I waited patiently in the front. Not one single person acknowledged me or said welcome to McDonald's. I had to flag down a person to open the restroom. I then ordered at the kiosk machine. And it was not working. Headed to counter and had to flag another person to help. Basically was told to use the kiosk machine. I informed them it wasn't working. I got my order. Fries were basically thrown in the bag and not even inside the French fries bag. The person just placed the bag on the counter. Had to tell them I did not get my 2 sodas. They gave me my sodas but noticed that they were not even filled to the top. Had to ask for BBQ. I didnt even bother to ask them to top the soda. Another CUSTOMER had issues with kiosk and I saw a female employee roll her eyes at him and told him to use kiosk. He said it wasn't working. I told her it wasn't working. It looked like there was some argument with the employee and she was taking out her attitude on the CUSTOMERS. Mcdonald's please do better. Customer service has always been key to happy and returning customers. I am never coming to this Mcdonald's again. I rather drive 10 miles to another location then this one. 1. Greet your customers 2. Employees should work on their non-verbals. 3. Be nice.
Atmosphere: 1
Food: 1
Service: 1
Gamejunkiey
Extremely long wait times. Constantly full drive thru they still ask you to pull forward and you wait 30-40 minutes for food. Do. Not. Eat here. Total waste of time.
Went in drive-thru only to sit in front for 7 mins! What's the point of drive-thru could of got my food faster inside. While 10 other cars have passed by me waiting.
Service: 1
rick ayala
food was stale
Atmosphere: 1
Food: 1
Service: 2
Jaime Zepeda
Getting rid of actual help and using a lot of kiosks makes the experience more difficult
Atmosphere: 3
Food: 5
Service: 3
DEMARCUS JONES
100 percent pure gold 🪙🤑💰🪙
Charlotte Watson
Mcdonald's is getting better and we appreciate that. At least you get hot food this time
Went in to pick up my mobile order, arrived at 10:20ish and waiting for them to come to the speaker for about 5/10 minutes. They said they no longer sold breakfast and cancelled my order. Manager gave me tons of attitude, not sure what the owner was thinking hiring people with no customer service. I would assume that would be the first thing to look at when interviewing. The phone is unhooked so calls can’t go through, tried calling back asking for the owner or general manager’s information.
Service: 1
Doesn’t fill my drink up all the way and my fries are cold.
Atmosphere: 1
Food: 1
Service: 1
This place is horrible you play some mobile order they still take 20 minutes to make it they have you wait you tell them to put ketchup in the bag they have no ketchup for you and you're having to wait all the time
Service: 1
Foods always good. Service could use some work.
Atmosphere: 3
Food: 5
Service: 3
Wasted 20 minutes in the drive through to wait another 20 in the front of the building
Atmosphere: 1
Food: 3
Service: 1
These people keep getting paid more and more but can't get simple orders right? Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Very pleasantly surprised. Service was great, French fries were hot. Bathroom was clean.
Atmosphere: 5
Food: 5
Service: 5
Drive threw windows 2pm pick up . She was rude missed up our drinks .. the fries was old like card board .. . They get paid enough to be more friendly to the customers .. its the mc Donald on Yosemite Ave. Madera
Food: 1
Service: 1
Came in on 8/20/2025. I needed to use the restroom before ordering. In this location a worker needs to open the restroom door. 4 mcdonald's employees passed me as I waited patiently in the front. Not one single person acknowledged me or said welcome to McDonald's. I had to flag down a person to open the restroom. I then ordered at the kiosk machine. And it was not working. Headed to counter and had to flag another person to help. Basically was told to use the kiosk machine. I informed them it wasn't working. I got my order. Fries were basically thrown in the bag and not even inside the French fries bag. The person just placed the bag on the counter. Had to tell them I did not get my 2 sodas. They gave me my sodas but noticed that they were not even filled to the top. Had to ask for BBQ. I didnt even bother to ask them to top the soda. Another CUSTOMER had issues with kiosk and I saw a female employee roll her eyes at him and told him to use kiosk. He said it wasn't working. I told her it wasn't working. It looked like there was some argument with the employee and she was taking out her attitude on the CUSTOMERS. Mcdonald's please do better. Customer service has always been key to happy and returning customers. I am never coming to this Mcdonald's again. I rather drive 10 miles to another location then this one. 1. Greet your customers 2. Employees should work on their non-verbals. 3. Be nice.
Atmosphere: 1
Food: 1
Service: 1
Extremely long wait times. Constantly full drive thru they still ask you to pull forward and you wait 30-40 minutes for food. Do. Not. Eat here. Total waste of time.
Terrible experience
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went in drive-thru only to sit in front for 7 mins! What's the point of drive-thru could of got my food faster inside. While 10 other cars have passed by me waiting.
Service: 1
food was stale
Atmosphere: 1
Food: 1
Service: 2
Getting rid of actual help and using a lot of kiosks makes the experience more difficult
Atmosphere: 3
Food: 5
Service: 3
100 percent pure gold 🪙🤑💰🪙
Mcdonald's is getting better and we appreciate that. At least you get hot food this time
Atmosphere: 5
Food: 4
Service: 5
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