Friendly Staff, always walk into a clean lobby, and 10/10 food
Atmosphere: 5
Food: 5
Service: 5
Niel May
The pizza was fine. What wasn’t fine was their customer service. I ordered a pizza with pepperoni and pepperoncini. I get back to my in-laws’ and notice no pepperoncinis. I call to inquire. The person that picked up said they don’t have pepperoncini—never have, never will—and it should be taken off the website. Well, it wasn’t. She said I can be discounted on my next order. I explained that I am visiting my in-laws so the next time will be who knows when. She had the audacity to say “It’s $1.99. If you want, you can come in, and we will refund you.” If the price was that negligible, why charge for toppings? And, they didn’t bother to inform me when I picked up my pizza. They saw the order and said nothing of the extra charge.
Do not support businesses like this.
I can’t in good conscience give it a 1-star because the food is actually good, but keep running your business like this, and it’s gonna tank. Came back for the refund, and she was super unfriendly. Shorted me a nickel. I’m done with this place.
Nickel and diming ‘til the last.
Atmosphere: 1
Food: 4
Service: 1
David Martinez
I always order from this location and never had a problem until today I had placed an order and was told it would be here by 6:03pm. I did not get my order until 6:48pm and even though I ordered directly through the app it went to doordash and they forgot my soda. I called the store and asked about the soda and they said if I can go down to the store and pick up the soda I said no I don't have a car and the whole reason I ordered delivery and when I asked for a refund for the soda he said no he couldn't so I asked for a manager and then he said that he all of a sudden could. I can understand the language barrier but then maybe don't put that person on the phone and make sure the whole order is put together before giving it to the doordash driver. They did give me a refund on the soda but this was a really bad order from a place that is usually great to order from.
Atmosphere: 4
Food: 4
Service: 3
Savvy Sims
Great food
Parking: Great location
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salad Bar, Pizza
Dave Jones
I agree with mary flores where is Sam if your going to take American jobs at least replace them with people like Sam he is very well mannered orientelatied i also notice that some workers use to work here are now at the other locatio in town mountain mike pizza place. Like they switched places left out Americans workers..Even at the other place I don't see no American workers. It's sad new owner more likely are exploiting his own kind/Greed not right
Johnny Singh
Very good pizza quality and fast service
Atmosphere: 5
Food: 5
Service: 5
Guadalupe Garcia
I brought the madera college women’s soccer team and we got our food fresh and delicious, the environment was good , plus sports on tv was a plus !!
Atmosphere: 5
Food: 5
Service: 5
hernan valenzuela
This is one of, if not the best, pizza spot on town. The quality is always exactly on point and Sam is always friendly and helpful. I have never been disappointed coming here after countless times and I'll continue to support this mountain mikes as long as the service and food stays excellent. 5 star mountain Mike's all around.
Atmosphere: 5
Food: 5
Service: 5
Jessica Amezola
Good service
Kid-friendliness: They were really nice
Atmosphere: 5
Food: 5
Service: 5
Yolanda V
We eat here at least twice a month, food is great and the service is awesome. Sam is great, very friendly and kind.
Great Cashier. We are out of town and he took care of us. Super Grateful! Thanks Guys!!! 🏆🏁🏁🏁🏁
Atmosphere: 5
Food: 5
Service: 5
mary flores
I would like to see if its possible to have sam to the store on Cleaveland He has giving us a great services if something is missing he correct the errors .Even before new owner ship he has great costumer services I hate to see him go to the other store in the Rancho Store .Anyways I just thought of sharing my service with Sam thanks .
Friendly Staff, always walk into a clean lobby, and 10/10 food
Atmosphere: 5
Food: 5
Service: 5
The pizza was fine. What wasn’t fine was their customer service. I ordered a pizza with pepperoni and pepperoncini. I get back to my in-laws’ and notice no pepperoncinis. I call to inquire. The person that picked up said they don’t have pepperoncini—never have, never will—and it should be taken off the website. Well, it wasn’t. She said I can be discounted on my next order. I explained that I am visiting my in-laws so the next time will be who knows when. She had the audacity to say “It’s $1.99. If you want, you can come in, and we will refund you.” If the price was that negligible, why charge for toppings? And, they didn’t bother to inform me when I picked up my pizza. They saw the order and said nothing of the extra charge.
Do not support businesses like this.
I can’t in good conscience give it a 1-star because the food is actually good, but keep running your business like this, and it’s gonna tank. Came back for the refund, and she was super unfriendly. Shorted me a nickel. I’m done with this place.
Nickel and diming ‘til the last.
Atmosphere: 1
Food: 4
Service: 1
I always order from this location and never had a problem until today I had placed an order and was told it would be here by 6:03pm. I did not get my order until 6:48pm and even though I ordered directly through the app it went to doordash and they forgot my soda. I called the store and asked about the soda and they said if I can go down to the store and pick up the soda I said no I don't have a car and the whole reason I ordered delivery and when I asked for a refund for the soda he said no he couldn't so I asked for a manager and then he said that he all of a sudden could. I can understand the language barrier but then maybe don't put that person on the phone and make sure the whole order is put together before giving it to the doordash driver. They did give me a refund on the soda but this was a really bad order from a place that is usually great to order from.
Atmosphere: 4
Food: 4
Service: 3
Great food
Parking: Great location
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salad Bar, Pizza
I agree with mary flores where is Sam if your going to take American jobs at least replace them with people like Sam he is very well mannered orientelatied i also notice that some workers use to work here are now at the other locatio in town mountain mike pizza place. Like they switched places left out Americans workers..Even at the other place I don't see no American workers. It's sad new owner more likely are exploiting his own kind/Greed not right
Very good pizza quality and fast service
Atmosphere: 5
Food: 5
Service: 5
I brought the madera college women’s soccer team and we got our food fresh and delicious, the environment was good , plus sports on tv was a plus !!
Atmosphere: 5
Food: 5
Service: 5
This is one of, if not the best, pizza spot on town. The quality is always exactly on point and Sam is always friendly and helpful. I have never been disappointed coming here after countless times and I'll continue to support this mountain mikes as long as the service and food stays excellent. 5 star mountain Mike's all around.
Atmosphere: 5
Food: 5
Service: 5
Good service
Kid-friendliness: They were really nice
Atmosphere: 5
Food: 5
Service: 5
We eat here at least twice a month, food is great and the service is awesome. Sam is great, very friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pike's Peak Pizza
Restaurantji Recommends
Love this place
Atmosphere: 5
Food: 5
Service: 5
Best lunch spot in town!
Atmosphere: 5
Food: 5
Service: 5
Great Cashier. We are out of town and he took care of us. Super Grateful! Thanks Guys!!! 🏆🏁🏁🏁🏁
Atmosphere: 5
Food: 5
Service: 5
I would like to see if its possible to have sam to the store on Cleaveland He has giving us a great services if something is missing he correct the errors .Even before new owner ship he has great costumer services I hate to see him go to the other store in the Rancho Store .Anyways I just thought of sharing my service with Sam thanks .
Atmosphere: 5
Food: 5
Service: 5
Good pizza
Atmosphere: 5
Food: 5
Service: 5
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