Super unprofessional canceled my order without explanation had a big attitude over the phone hung up on my face not recommended 👎
Nick Montagnoli
Best Pizza Factory around. Comes out fast and delicious with many great people working there to help.
Kid-friendliness: Kids can play in arcade, free to move around
Atmosphere: 5
Food: 5
Service: 5
DJ Anderson Jr
Been coming here for years. Top notch, quality pizza! Nicole and Ryan are the best.
Laura dePfyffer
The pizza used to be so good, but over the last 6 months, the price has gone up and the quality has gone down. I ordered tonight and it was barely edible. Very disappointing since it's so convenient, but for $70 for 2 pizzas, I'll be making my own from now on.
Carla Monk
If you can't handle the volume of orders, get a bigger oven. We ordered a medium pizza and wings at the register. Sat there for 45 minutes waiting, watching a kid fumble endlessly shuffling the same pizzas in and out of the oven, over and over again. We finally asked how much longer our food would be. They hadn't even put it in the oven yet! The food is good but not worth the price or the wait.
Mike Flohr
As always too expensive
Atmosphere: 1
Food: 1
Service: 1
Melchor Torres
I had to walk out they talk to much and forgot about my order. I waited forty minutes. They lied to us that it was a printer issue when my order was hanging for forty minutes. The salad bar a mess, dirty windows, dirty tables. They need better management. They offered me free food but I turned it down because of how dirty the place was.
I tried to call a pizza In Knowing they close at nine and It was exactly eight o'clock Which would be plenty of time for a medium pizza. I do understand the process and time it takes to close I worked at a different location All throughout my high school years So I know the process. I had to call three times, The first time I was put on hold and the girl never got back to me So I called again, The second time i called the girl acted like she couldn't hear anything i was saying so she hung up. Then the third time I called the same girl I spoke with both times was completely rude and sounded upset that I was calling for a 3rd time So I told her just forget about it And will be taking my business elsewhere. I find the customer service that I had gotten was completely unacceptable And this needed to be brought to attention Because my personal opinion She just didn't want to take the order Because they were closing soon.
Atmosphere: 4
Food: 5
Service: 1
Phil Goad
They have a good calazone
Atmosphere: 5
Food: 5
Service: 5
eta avila
I have a complaint on your Madera Ranchos restaurant my kids go to school there in the Ranchos and I have called multiple time to order pizza for my kids there and with no problem it gets delivered to Liberty High school and Educational Options which are right next to each other, after I paid for the order the girl that took the order was rude and snotty and said they can’t deliver to 2 different locations, which I had told her I had done it before and with an attitude she said no it can’t be done unless it’s a pick up not delivery. She then puts me on hold for a few minutes she then gets back on the phone to say that depending on the driver if they are nice they will take them to the schools. I don’t think this is good service when I’m paying for delivery fees along with getting your company business I hope this gets fixed in the future because as of right now I no longer want to order food form this place.
Robin Boulton
We have had our Bikers for Christ meetings there a few times and every time the service and the food is awesome! Thank you!
Atmosphere: 5
Food: 5
Service: 5
John-Reed McDonald
Just THE BEST pizza around. Awesome local owners and amazing pizza. Run, don't walk, to get there.
Super unprofessional canceled my order without explanation had a big attitude over the phone hung up on my face not recommended 👎
Best Pizza Factory around. Comes out fast and delicious with many great people working there to help.
Kid-friendliness: Kids can play in arcade, free to move around
Atmosphere: 5
Food: 5
Service: 5
Been coming here for years. Top notch, quality pizza! Nicole and Ryan are the best.
The pizza used to be so good, but over the last 6 months, the price has gone up and the quality has gone down. I ordered tonight and it was barely edible. Very disappointing since it's so convenient, but for $70 for 2 pizzas, I'll be making my own from now on.
If you can't handle the volume of orders, get a bigger oven. We ordered a medium pizza and wings at the register. Sat there for 45 minutes waiting, watching a kid fumble endlessly shuffling the same pizzas in and out of the oven, over and over again. We finally asked how much longer our food would be. They hadn't even put it in the oven yet! The food is good but not worth the price or the wait.
As always too expensive
Atmosphere: 1
Food: 1
Service: 1
I had to walk out they talk to much and
forgot about my order. I waited forty minutes. They lied to us that it was a printer issue when my order was hanging for forty minutes. The salad bar a mess, dirty windows, dirty tables. They need better management. They offered me free food but I turned it down because of how dirty the place was.
The sandwiches are very tasty
Atmosphere: 4
Food: 4
Service: 4
Cheese pizza ?????
Service: 4
Attended the painting class..so much fun!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I tried to call a pizza In Knowing they close at nine and It was exactly eight o'clock Which would be plenty of time for a medium pizza. I do understand the process and time it takes to close I worked at a different location All throughout my high school years So I know the process. I had to call three times, The first time I was put on hold and the girl never got back to me So I called again, The second time i called the girl acted like she couldn't hear anything i was saying so she hung up. Then the third time I called the same girl I spoke with both times was completely rude and sounded upset that I was calling for a 3rd time So I told her just forget about it And will be taking my business elsewhere. I find the customer service that I had gotten was completely unacceptable And this needed to be brought to attention Because my personal opinion She just didn't want to take the order Because they were closing soon.
Atmosphere: 4
Food: 5
Service: 1
They have a good calazone
Atmosphere: 5
Food: 5
Service: 5
I have a complaint on your Madera Ranchos restaurant my kids go to school there in the Ranchos and I have called multiple time to order pizza for my kids there and with no problem it gets delivered to Liberty High school and Educational Options which are right next to each other, after I paid for the order the girl that took the order was rude and snotty and said they can’t deliver to 2 different locations, which I had told her I had done it before and with an attitude she said no it can’t be done unless it’s a pick up not delivery. She then puts me on hold for a few minutes she then gets back on the phone to say that depending on the driver if they are nice they will take them to the schools. I don’t think this is good service when I’m paying for delivery fees along with getting your company business I hope this gets fixed in the future because as of right now I no longer want to order food form this place.
We have had our Bikers for Christ meetings there a few times and every time the service and the food is awesome! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Just THE BEST pizza around. Awesome local owners and amazing pizza. Run, don't walk, to get there.
Atmosphere: 5
Food: 5
Service: 5
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