Good food. I had the Awesome Sub, damn good sandwich.
Atmosphere: 5
Food: 5
Service: 5
Haylie Hernandez
Most disappointing Pizza Factory location. Thought we’d try this one since it’s newer and in town. Called in the order to have it ready upon arrival but it still took a little extra time. That’s fine, but the order wasn't correct. The menu isn’t the same at this location as it is at the others so I can’t decide who’s at fault for the incorrect order. I expected my usual order, not a bunch of differences and extras. They tried to remake what I was asking but it was still different. They remained friendly and eager to help even with all of my obvious disapproval. Nonetheless, the pizza was spun too thin in the middle making for an unusually thick crust and a floppy middle. The screens used to cook the pizza and breadsticks weren’t clean because there’s a strange burnt additive to the bottom of the food we ordered. Not one slice of anything had been cut all the way through, had to tear the breading on everything, not just the cheese that melts back together but through the breading. I had high hopes for this new location of such an amazing franchise but I am left surprised how disappointing it is. For what I pay for Pizza Factory I do have higher expectations. It’s worth it to drive out to the Ranchos or up to Friant. Even out to First and Nees or Herndon and Marks in Fresno. Oakhurst is good too. But I won’t go back to this one. I know there is a market for the changes made at this location but it’s certainly not for me.
Atmosphere: 2
Food: 2
Service: 3
Luis Aguilar
I always look forward to new food spots. Here at The pizza Factory the taste is spontaneous. The sauce , cheese, and pepperoni are the BEST. It’s worth the drive if you don’t live in Madera. If you live in Madera Ca and haven’t tried it you are missing out.
Atmosphere: 5
Food: 5
Service: 5
Bajuro
Nice staff and good food
Atmosphere: 5
Food: 5
Service: 5
Deborah Haugh
It was a great experience ☺️
Atmosphere: 5
Food: 5
Service: 5
Kendra Gill
I had a little bit of a complicated order that they got wrong. The Indian gentleman helping me was kind enough to remake the pizza the way I wanted and he did not even charge me. Good customer service, good food, and a nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Charlotte Watson
The people were very nice and the food was very good and hot. Love it
Atmosphere: 5
Food: 5
Service: 5
Kervin
Why stay open till 9pm if you aren't going to make pizza till 9pm,.. just close the store earlier.
Food: 1
MARIE J RODRIGUEZ
Food is great and service was to. The pizza was awsome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza Bread
Varinderpal Singh
Stop making pizza. you guys don’t know how to make one.
Wow, for a relatively new business I must say I would expect far better, we ordered a large pizza, half combination and half cheese and pepperoni with black olives, we also asked for pineapple on the combination side, what we got was as far from what we asked for as possible. Zero pineapple on the combination side, a few pieces of scattered meat , lots of onions, bell peppers, a few mushrooms and scattered black olives trying to make this look like a combination pizza which failed horrendously, the black olives should have been on the pepperoni side. Called and complained about this miserable looking excuse of a pizza and spoke to someone who barely spoke legible English telling me she would waive the six dollar delivery fee on my next order like that should impress me after a 52 dollar pizza and six piece wing failed to do just that,,, Are you kidding me with this pathetic excuse for a pizza and six wings? 52 dollars of the most horrible food I have eaten in quite some time as well as zero customer service and absolutely no professionalism, there will not be a next time. Zero second chances at a first impression. Pathetic doesn't even cover it.
Della Martinez
It was our first time here at Madera Pizza Factory and it was so delicious. The staff was friendly and great customer service. Did not take long at all to get our food. We will definitely be coming back to this location.
Atmosphere: 5
Food: 5
Service: 5
Dale & Patricia
Pizza factory is my favorite pizza!
This location is very new and spotlessly clean. I was amazed by how good the fountain soda was. The staff was friendly and attentive and the pizza was great as expected from any Pizza Factory location I have tried. I plan to return to this location in the future.
Good food. I had the Awesome Sub, damn good sandwich.
Atmosphere: 5
Food: 5
Service: 5
Most disappointing Pizza Factory location. Thought we’d try this one since it’s newer and in town. Called in the order to have it ready upon arrival but it still took a little extra time. That’s fine, but the order wasn't correct. The menu isn’t the same at this location as it is at the others so I can’t decide who’s at fault for the incorrect order. I expected my usual order, not a bunch of differences and extras. They tried to remake what I was asking but it was still different. They remained friendly and eager to help even with all of my obvious disapproval. Nonetheless, the pizza was spun too thin in the middle making for an unusually thick crust and a floppy middle. The screens used to cook the pizza and breadsticks weren’t clean because there’s a strange burnt additive to the bottom of the food we ordered. Not one slice of anything had been cut all the way through, had to tear the breading on everything, not just the cheese that melts back together but through the breading. I had high hopes for this new location of such an amazing franchise but I am left surprised how disappointing it is. For what I pay for Pizza Factory I do have higher expectations. It’s worth it to drive out to the Ranchos or up to Friant. Even out to First and Nees or Herndon and Marks in Fresno. Oakhurst is good too. But I won’t go back to this one. I know there is a market for the changes made at this location but it’s certainly not for me.
Atmosphere: 2
Food: 2
Service: 3
I always look forward to new food spots.
Here at The pizza Factory the taste is spontaneous. The sauce , cheese, and pepperoni are the BEST. It’s worth the drive if you don’t live in Madera. If you live in Madera Ca and haven’t tried it you are missing out.
Atmosphere: 5
Food: 5
Service: 5
Nice staff and good food
Atmosphere: 5
Food: 5
Service: 5
It was a great experience ☺️
Atmosphere: 5
Food: 5
Service: 5
I had a little bit of a complicated order that they got wrong. The Indian gentleman helping me was kind enough to remake the pizza the way I wanted and he did not even charge me. Good customer service, good food, and a nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The people were very nice and the food was very good and hot. Love it
Atmosphere: 5
Food: 5
Service: 5
Why stay open till 9pm if you aren't going to make pizza till 9pm,.. just close the store earlier.
Food: 1
Food is great and service was to. The pizza was awsome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza Bread
Stop making pizza. you guys don’t know how to make one.
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Wow, for a relatively new business I must say I would expect far better, we ordered a large pizza, half combination and half cheese and pepperoni with black olives, we also asked for pineapple on the combination side, what we got was as far from what we asked for as possible. Zero pineapple on the combination side, a few pieces of scattered meat , lots of onions, bell peppers, a few mushrooms and scattered black olives trying to make this look like a combination pizza which failed horrendously, the black olives should have been on the pepperoni side. Called and complained about this miserable looking excuse of a pizza and spoke to someone who barely spoke legible English telling me she would waive the six dollar delivery fee on my next order like that should impress me after a 52 dollar pizza and six piece wing failed to do just that,,, Are you kidding me with this pathetic excuse for a pizza and six wings? 52 dollars of the most horrible food I have eaten in quite some time as well as zero customer service and absolutely no professionalism, there will not be a next time. Zero second chances at a first impression. Pathetic doesn't even cover it.
It was our first time here at Madera Pizza Factory and it was so delicious. The staff was friendly and great customer service. Did not take long at all to get our food. We will definitely be coming back to this location.
Atmosphere: 5
Food: 5
Service: 5
Pizza factory is my favorite pizza!
This location is very new and spotlessly clean. I was amazed by how good the fountain soda was. The staff was friendly and attentive and the pizza was great as expected from any Pizza Factory location I have tried. I plan to return to this location in the future.
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Veg pizza cheese pizza greek pizza sundried tomato and garlic pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Good place for some pizza
Atmosphere: 5
Food: 4
Service: 3
Loading...