No one welcomed me in or asked if I needed to order or had a mobile order it was around noon time
Atmosphere: 2
Service: 1
RICH A
Waist of time. I wanted some water here because it's in my opinion one of the best but they refused to give me any unless I made a purchase. Waited in line for 30 minutes too. SMH do better Starbucks. I will no longer be going to this Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Erica Garcia
Thank you, for the great customer service.. loved the birthday wish on my ☕️
Rick Falcon
Thank you so much for the awesome customer service..
Antonio Barbato (protocollo81)
4 dollar for a small cup of milk...I could bought a gallon...enough is enough. I know starbucks is pricey, expecially for their NON FRESH FOOD, but charge $4 for a small cup of milk is outrageous.
Atmosphere: 2
Food: 3
Service: 4
Yuri Soto
Only place in madera that makes the best drinks
David Ross
The baristas were very kind to my little boy, remaking his steamer when he accidentally dropped it. Plus the washrooms are very clean. Nice outdoor seating area.
Jiji Jiji
Please check on the PM staff. I sent my husband for a coffee yesterday morning 2/9/25 and my drink didn’t have whip cream when it got to me. Which was really no big deal since we had plans to go out in the PM anyways, I thought, I will just swing by and get a cup on the way back home and throw the coffee in the fridge. Well, on the way home, it was maybe 4pm-5pm and I stopped by the store to get whip cream and the store was closed so we ended going through the drive through. I asked the lady how much would it be to get a tall cup of whip cream. She said she couldn’t give me one unless I bought a drink. I let her know, I was asking how much they would charge me and that I would pay for it. She didn’t want to. I let her know I bought a drink in the morning and that I had receipt to show it on the app and she made like a “ahh deep breath” sound. I asked, well can you sell me a side of sweet cream cold foam? She didn’t know how to respond and was rude all about it. She asked “what do you want? To make your drink creamer? I can do a side of heavy cream and charge it as milk?” I really thought, I am not asking for a lot. I am willing to pay. I got a drink that didn’t have the whipped cream THIS morning. I have been a paying customer. She was new to me, I haven’t seen her. Anyways, she told me through the speaker that she was going to do heavy cream for me. I asked her “how much will it be?” Just to have my payment ready for when I got to the window. She told me “just pull up to the window!” LOL OKAY chill. Anyways, AM staff never has attitude like this and always greets with a smile and “GOOD MORNING” when I pick up my drinks.
Check on Ms. PM Grumpy, AM group. For no one to have stepped in, in what seems minutes at the speaker, is pretty concerning for this starbucks location and like a “normal” to treat people the way she did. Once at the window, she did not even care to greet me, smile or anything. I really do not see what I did wrong here, please enlighten me because I was willing to purchase from the beginning.
Kaur Dentistry
Starbucks is our favorite stop for coffee! They’re right across the street from us, which is super convenient. Great drinks, friendly staff, and always a good experience. We love coming here!
Atmosphere: 5
Food: 5
Service: 5
sophie See
thank you Sal and azul for your kindness both of you are very caring drinks are always made exactly how I like great service and fast ???????? see you soon
Wow! Thank you so much for the wonderful note, it was super sweet. I appreciate you making a remake drink for me ! (:
Service: 5
N Z
The 5am morning crew is just amazing and welcoming to my sister, niece and me. If you ever want to try a strong drink that’s also tasty ask for Stephanie’s drink! So good!
Atmosphere: 5
Food: 5
Service: 5
Selena Padilla
Favriote place to study
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken & Hummus
Nancy Zuniga
The 5am morning crew is just amazing and welcoming to my sister, niece and me. If you ever want to try a strong drink that’s also tasty ask for Stephanie’s drink! So good!
Atmosphere: 5
Food: 5
Service: 5
Carol Garza
Orders 2 frappes, they were not blended very well, still chips of ice in it, it wasn't very sweet either ?
No one welcomed me in or asked if I needed to order or had a mobile order it was around noon time
Atmosphere: 2
Service: 1
Waist of time. I wanted some water here because it's in my opinion one of the best but they refused to give me any unless I made a purchase. Waited in line for 30 minutes too. SMH do better Starbucks. I will no longer be going to this Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Thank you, for the great customer service.. loved the birthday wish on my ☕️
Thank you so much for the awesome customer service..
4 dollar for a small cup of milk...I could bought a gallon...enough is enough.
I know starbucks is pricey, expecially for their NON FRESH FOOD, but charge $4 for a small cup of milk is outrageous.
Atmosphere: 2
Food: 3
Service: 4
Only place in madera that makes the best drinks
The baristas were very kind to my little boy, remaking his steamer when he accidentally dropped it. Plus the washrooms are very clean. Nice outdoor seating area.
Please check on the PM staff. I sent my husband for a coffee yesterday morning 2/9/25 and my drink didn’t have whip cream when it got to me. Which was really no big deal since we had plans to go out in the PM anyways, I thought, I will just swing by and get a cup on the way back home and throw the coffee in the fridge.
Well, on the way home, it was maybe 4pm-5pm and I stopped by the store to get whip cream and the store was closed so we ended going through the drive through.
I asked the lady how much would it be to get a tall cup of whip cream. She said she couldn’t give me one unless I bought a drink. I let her know, I was asking how much they would charge me and that I would pay for it.
She didn’t want to. I let her know I bought a drink in the morning and that I had receipt to show it on the app and she made like a “ahh deep breath” sound.
I asked, well can you sell me a side of sweet cream cold foam?
She didn’t know how to respond and was rude all about it. She asked “what do you want? To make your drink creamer? I can do a side of heavy cream and charge it as milk?”
I really thought, I am not asking for a lot. I am willing to pay. I got a drink that didn’t have the whipped cream THIS morning. I have been a paying customer.
She was new to me, I haven’t seen her.
Anyways, she told me through the speaker that she was going to do heavy cream for me. I asked her “how much will it be?” Just to have my payment ready for when I got to the window.
She told me “just pull up to the window!”
LOL OKAY chill.
Anyways, AM staff never has attitude like this and always greets with a smile and “GOOD MORNING” when I pick up my drinks.
Check on Ms. PM Grumpy, AM group. For no one to have stepped in, in what seems minutes at the speaker, is pretty concerning for this starbucks location and like a “normal” to treat people the way she did.
Once at the window, she did not even care to greet me, smile or anything.
I really do not see what I did wrong here, please enlighten me because I was willing to purchase from the beginning.
Starbucks is our favorite stop for coffee! They’re right across the street from us, which is super convenient. Great drinks, friendly staff, and always a good experience. We love coming here!
Atmosphere: 5
Food: 5
Service: 5
thank you Sal and azul for your kindness both of you are very caring drinks are always made exactly how I like great service and fast ???????? see you soon
Atmosphere: 5
Service: 5
Restaurantji Recommends
Wow! Thank you so much for the wonderful note, it was super sweet. I appreciate you making a remake drink for me ! (:
Service: 5
The 5am morning crew is just amazing and welcoming to my sister, niece and me. If you ever want to try a strong drink that’s also tasty ask for Stephanie’s drink! So good!
Atmosphere: 5
Food: 5
Service: 5
Favriote place to study
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken & Hummus
The 5am morning crew is just amazing and welcoming to my sister, niece and me. If you ever want to try a strong drink that’s also tasty ask for Stephanie’s drink! So good!
Atmosphere: 5
Food: 5
Service: 5
Orders 2 frappes, they were not blended very well, still chips of ice in it, it wasn't very sweet either ?
Atmosphere: 4
Food: 2
Service: 4
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