Subway
37164 Ave 12 Suite 101, Madera
(559) 645-4953
Recent Reviews
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As a disabled woman, I have never been more disrespected, and that is on top of the terrible food and prices. The owner told my friend (whom ordered for me as I cannot drive) that I should have come and ordered the food myself if I didn't like that only grated cheese was offered. My friend was in shock at how the owner spoke to her and knowing I was disabled, disrespected me like that. He has no respect for customers, particularly women (as an aquantance told me her similar story after relaying mine). He is a masoganis, racist, and ablist. This is real (fill in your ism). I,family and friends will not eat here again. Not to mention how only one cheese was offered, the sandwich was dry, and overpriced.
Atmosphere: 1
Food: 1
Service: 1
I have ate at countless Suway locations, but this manager is the worst. He is a genuine masoganist, racist, and abalist. As a disabled, American woman, I have never been so disrespected and rudly treated, nor has my friend who was helping me. There are few options for meat and cheese (chedder only), the bread was stale, and the prices too high. Please, choose any other location. This is my first food review as I am pretty easy going, but this was absolute discrimination on multiple counts and I will not abide.
I placed an order at this location and thought I might have possibly dropped money out of my pocket when I called to ask about it. The guy who answered the phone told me if I “dropped money in their store. I wouldn’t get it back.” And then laughed I can’t even make this up like all you had to say was that you’d check to see if that was the case like what type of company blatantly tells you they’d steal from you if they find your money
Katie was EXTREMELY rude to my son and myself today. I placed an online order and I asked for mayo and mustard , went home had none of that and she claims the manager taught her this way? She stated that “ well I looked at the online order form and you said lite which means very little, and this is what I was taught so” no mustard is on my sandwich and she put like a drop on mayo on the end of the bread ? If you look at the order the sandwich I’m referring to is the turkey and ham, it states mayo and mustard regular . The last sandwich said less than normal lol ? the fact she argued with me about it is beyond ridiculous too.
Atmosphere: 1
Food: 1
Service: 1
Worst Subway ever visited, veggies are terrible not fresh at all, customer service is even worse, never seen a subway employee make a sandwich using only 1 hand and 3 fingers her name is Ashley, but she does what her manager wants not sure about his name.
Atmosphere: 1
Food: 1
Service: 1
The Subway on avenue 12 doesn't like to honor coupons that are given through the mail for Subway why is that.
The employee was very
Atmosphere: 5
Food: 4
Service: 5
Good clean establishment!! Sandwich bread was delicious, as well as the sandwich!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
Paul was awesome! We were trying to get dinner on a tight budget and he took the time to help us get it all figured out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Great Garlic
I said no bacon, manager gives me bacon anyway, then says he will not pay me for it but then pays me 1.50 for one strip of bacon when I didn't want it in the first place
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Just need a little more customer service thats all
Service is ridiculously slow.
The place was clean, food looked fresh but was very unhappy with proportions of food on order. I ordered the wrap which was almost half the size of what i used to get in other locations.
The place was set to close at 9pm on a Saturday night but when we arrived at the worker lock the door on us, and it was only 8:38pm. Absolutely disappointing.
Atmosphere: 1
Food: 1
Service: 1
They NEVER ANSWER THEIR PHONES!!!
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