Won’t answer my calls! I called twice and they didn’t answer!
Atmosphere: 1
Food: 1
Service: 1
Al Honorat (Kiskeya)
Great accommodation after a long day at Great Wolf
Atmosphere: 3
Food: 4
Service: 5
Francisco Perez
The server was amazing, very friendly, and the atmosphere was quiet
Atmosphere: 5
Food: 5
Service: 5
Krishan Nair
Disappointing Consistency in Poor Service
I’ve given this IHOP multiple chances over the past two years, hoping the experience would improve, but unfortunately, it hasn’t. Regardless of the day or time, the wait times are always long, both for seating and for food to arrive. It seems like they are consistently understaffed, which impacts the overall service.
One of the biggest issues is the lack of attentiveness. Servers rarely check in to see if you need anything, and when you do request something simple like extra creamer or butter, the response often feels rushed or frustrated. This isn’t a one-time issue—I’ve been here six different times, and the experience has been the same each visit.
What’s most disappointing is that I now find myself driving 45 minutes to the Livermore IHOP because the service, wait times, and overall customer experience there are significantly better. It’s frustrating to have a location just 10 minutes away that I can’t rely on for a decent dining experience.
I truly hope someone from upper management sees this review and takes action to address these ongoing service issues. As it stands, I’m not sure I’ll be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Aman Kaur
Very good breakfast place
Vik Sangha
Worst quality food. My eggs were cold I sent my food back 2 times and fries were old it just sucked so bad never again.
Atmosphere: 3
Food: 1
Service: 1
Heather Hanlon
Went with my daughter recently. They have such a great menu with a lot of choices and options if you have dietary restrictions. The restaurant was nice and clean and our server was extremely nice and attentive.
Atmosphere: 5
Food: 5
Service: 5
Marjorie Hunt
Everything was very good.
Atmosphere: 5
Food: 3
Service: 5
Kimberly Marin
Mohammed K provide us with excellent care and service. Very much appreciated!!!
Atmosphere: 5
Food: 4
Service: 5
Judy Oakes
Didn't get my hash browns on my order waitress didn't really care she said you can take it home,. Not the point
Won’t answer my calls! I called twice and they didn’t answer!
Atmosphere: 1
Food: 1
Service: 1
Great accommodation after a long day at Great Wolf
Atmosphere: 3
Food: 4
Service: 5
The server was amazing, very friendly, and the atmosphere was quiet
Atmosphere: 5
Food: 5
Service: 5
Disappointing Consistency in Poor Service
I’ve given this IHOP multiple chances over the past two years, hoping the experience would improve, but unfortunately, it hasn’t. Regardless of the day or time, the wait times are always long, both for seating and for food to arrive. It seems like they are consistently understaffed, which impacts the overall service.
One of the biggest issues is the lack of attentiveness. Servers rarely check in to see if you need anything, and when you do request something simple like extra creamer or butter, the response often feels rushed or frustrated. This isn’t a one-time issue—I’ve been here six different times, and the experience has been the same each visit.
What’s most disappointing is that I now find myself driving 45 minutes to the Livermore IHOP because the service, wait times, and overall customer experience there are significantly better. It’s frustrating to have a location just 10 minutes away that I can’t rely on for a decent dining experience.
I truly hope someone from upper management sees this review and takes action to address these ongoing service issues. As it stands, I’m not sure I’ll be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Very good breakfast place
Worst quality food. My eggs were cold I sent my food back 2 times and fries were old it just sucked so bad never again.
Atmosphere: 3
Food: 1
Service: 1
Went with my daughter recently. They have such a great menu with a lot of choices and options if you have dietary restrictions. The restaurant was nice and clean and our server was extremely nice and attentive.
Atmosphere: 5
Food: 5
Service: 5
Everything was very good.
Atmosphere: 5
Food: 3
Service: 5
Mohammed K provide us with excellent care and service. Very much appreciated!!!
Atmosphere: 5
Food: 4
Service: 5
Didn't get my hash browns on my order waitress didn't really care she said you can take it home,. Not the point
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
The omelette portion size is so criminal that it’s perfect for a jail setting. And if I wanted a loaf of pancakes, I would have asked for it.
Atmosphere: 1
Food: 1
Service: 1
Service was not the best. But great for a late night breakfast.
Atmosphere: 3
Food: 4
Service: 3
Karen created a great atmosphere and was very helpful
Atmosphere: 5
Food: 5
Service: 5
Great Food
Great
Atmosphere: 3
Food: 5
Service: 5
Had a great meal,. Prices were good
Atmosphere: 5
Food: 5
Service: 5
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