The workers were more concerned of getting the drive thru orders done quicker than the inside. I ordered inside because the line was too long in the drive thru. Now the car that I was behind has already drove off with there order. Then one after the other. I was the only one inline on the inside. NOBODY wanted to help. When I finally got help they had an attitude. I should have put my camera on, the face and look of the cashier says it all. She didn’t want to be there working. If you can’t work there, then find another job. Server:Vanessa J Check:4042. 12/18/2025. 02:59PM barcode: 4217515322688
Atmosphere: 1
Food: 1
Service: 1
jim hampton
Thank you Jack for Hiring just right! A shoutout to Betty, Jacky, Jeneah, Mizty. I hope I got all their names correct. Great team and the food was hot and delicious! Great people who really treat their customers with care!!!
I was on my way to Tahoe. So glad we stopped by!! Awesome experience!!! Jim H.
Atmosphere: 5
Food: 5
Service: 5
Meep Meep
Spent $25 on breakfast and I will never eat here again at any of your stores. Nasty food it was cold and bland. Don't waste your money here.
Atmosphere: 1
Food: 1
Service: 1
Emma Villacayas
Ordered spicy Grilled chicken wrap and they gave me crispy chicken wrap. Always check before you leave the store. I tried calling but the number is not working
Atmosphere: 1
Food: 1
Service: 1
Robert Myers (Rob)
Last night around 9:39 p.m. (11/8/2025), I was pleasantly surprised by an outstanding experience at the drive-thru. The staff member who helped us was exceptionally friendly—she greeted us with a genuine smile and truly engaged in conversation. I didn’t catch her name, but employees like her are rare these days. She should be considered a model example of what great customer service looks like.
It’s uncommon now to encounter fast-food employees who take such pride in their work or understand how important their role is as the face of the company. This employee clearly did, and it made all the difference.
If this review reaches the store manager or corporate team, I strongly believe she deserves recognition for going above and beyond. She has the kind of positive attitude and customer-first approach that could inspire others. I’d love to see her promoted—or even given an opportunity to train other team members across locations on what true hospitality means. With further development, she could become a shining example of customer service excellence within Jack in the Box.
I was genuinely blown away by her energy and professionalism. I truly hope this message reaches the right people so she can be acknowledged for her exceptional service.
Jack in the Box—please make this happen! If needed, I’m happy to be contacted for more details. I’d love to see this employee advance in her career and set a new standard for customer service in the post-COVID era, when kindness and connection matter more than ever.
Atmosphere: 4
Food: 4
Service: 4
Dennis Girard
Ordered on-line from home and customized each order. Drove to Jack-In-The-Box location and picked up orders in drive-through. Window attendant was very courteous and efficient. Drove home and had the food on the table within 30 minutes of ordering. All food was prepared exactly as ordered.
Atmosphere: 5
Food: 5
Service: 5
Kyle Deramus
What's the point of having a drive through if your not going to operate it? Tell someone to hold on then never return.
Service: 1
Maggie Lopez
Takes a while for them to take ur order in the drive thru u wait a while for ur order and they got my order wrong I asked no onion no tomatoes and I still got it and cold fries
Atmosphere: 1
Food: 1
Service: 1
Matthew Patton
Ordered ahead via the app, which helps A LOT in skipping the wait times. Food was great, even tried a new sauce
Atmosphere: 5
Food: 5
Service: 5
Mary Diaz
Usually we have a very good experience at this Jack in the Box. But 2 days ago, we couldn't get the app to work! That's not the crew's fault.
The workers were more concerned of getting the drive thru orders done quicker than the inside. I ordered inside because the line was too long in the drive thru. Now the car that I was behind has already drove off with there order. Then one after the other. I was the only one inline on the inside. NOBODY wanted to help. When I finally got help they had an attitude. I should have put my camera on, the face and look of the cashier says it all. She didn’t want to be there working. If you can’t work there, then find another job.
Server:Vanessa J Check:4042. 12/18/2025. 02:59PM barcode: 4217515322688
Atmosphere: 1
Food: 1
Service: 1
Thank you Jack for Hiring just right! A shoutout to Betty, Jacky, Jeneah, Mizty. I hope I got all their names correct. Great team and the food was hot and delicious! Great people who really treat their customers with care!!!
I was on my way to Tahoe. So glad we stopped by!!
Awesome experience!!!
Jim H.
Atmosphere: 5
Food: 5
Service: 5
Spent $25 on breakfast and I will never eat here again at any of your stores. Nasty food it was cold and bland. Don't waste your money here.
Atmosphere: 1
Food: 1
Service: 1
Ordered spicy Grilled chicken wrap and they gave me crispy chicken wrap. Always check before you leave the store. I tried calling but the number is not working
Atmosphere: 1
Food: 1
Service: 1
Last night around 9:39 p.m. (11/8/2025), I was pleasantly surprised by an outstanding experience at the drive-thru. The staff member who helped us was exceptionally friendly—she greeted us with a genuine smile and truly engaged in conversation. I didn’t catch her name, but employees like her are rare these days. She should be considered a model example of what great customer service looks like.
It’s uncommon now to encounter fast-food employees who take such pride in their work or understand how important their role is as the face of the company. This employee clearly did, and it made all the difference.
If this review reaches the store manager or corporate team, I strongly believe she deserves recognition for going above and beyond. She has the kind of positive attitude and customer-first approach that could inspire others. I’d love to see her promoted—or even given an opportunity to train other team members across locations on what true hospitality means. With further development, she could become a shining example of customer service excellence within Jack in the Box.
I was genuinely blown away by her energy and professionalism. I truly hope this message reaches the right people so she can be acknowledged for her exceptional service.
Jack in the Box—please make this happen!
If needed, I’m happy to be contacted for more details. I’d love to see this employee advance in her career and set a new standard for customer service in the post-COVID era, when kindness and connection matter more than ever.
Atmosphere: 4
Food: 4
Service: 4
Ordered on-line from home and customized each order. Drove to Jack-In-The-Box location and picked up orders in drive-through. Window attendant was very courteous and efficient. Drove home and had the food on the table within 30 minutes of ordering. All food was prepared exactly as ordered.
Atmosphere: 5
Food: 5
Service: 5
What's the point of having a drive through if your not going to operate it? Tell someone to hold on then never return.
Service: 1
Takes a while for them to take ur order in the drive thru u wait a while for ur order and they got my order wrong I asked no onion no tomatoes and I still got it and cold fries
Atmosphere: 1
Food: 1
Service: 1
Ordered ahead via the app, which helps A LOT in skipping the wait times. Food was great, even tried a new sauce
Atmosphere: 5
Food: 5
Service: 5
Usually we have a very good experience at this Jack in the Box. But 2 days ago, we couldn't get the app to work! That's not the crew's fault.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My order took about 20min to be ready and still got ordered wrong. I wanted grilled chicken and got fried!!!!
Atmosphere: 1
Food: 1
Service: 1
Bad service👎
Atmosphere: 1
Food: 1
Service: 1
Bad service dispatch soda so many drink out no ice and my sandwich sourdough incomplete counter not nice
Atmosphere: 4
Food: 3
Service: 1
Drive-thru takes too long. They're really slow.
Atmosphere: 1
Food: 1
Service: 1
Great value
Atmosphere: 5
Food: 5
Service: 5
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