I'm always met with a friendly face when visiting this cozy water shop. The last few times I've been my eyes have wandered toward their selection of Marianne's ice cream, which prompted many questions about the flavors, and all of my questions have been met with the friendliest suggestions. In a day and age where good customer service is questionable, it's nice to experience great customer service.
Taylor Smallwood
Great people, mailing service, water, ice-cream.
Farrokh Mirbaha
I've been trekking in rush hour traffic to come here all the way from Monterey after work to get water for the past year or so, because I love the water, the Ice cream, and last but definitely most, the warm and friendly attitude of the beautiful people that work here, of whose names, I only know Misters Dylan and Mason...
Matt S.
Fun flavors! Super friendly staff! If you wanna quench your literally thirst with some filtered water by the 5 gallon or satisfy that sweet tooth with their variety of ice creams or milkshakes, A+ Quality isn't just for their water!
Amy Yancey
This place used to be really great and we’ve been going there since 2019 but recently we’ve decided not to go back. On 2 occasions we’ve gotten there 30 mins before closing and both times the red haired guy didn’t want to give us alkaline water because he said it takes too long and they close at 6:30. On the first occasion, another employee interjected that there was in fact time and we got the water. The 2nd time, the other employee wasn’t there and the red haired guy wouldn’t do it. Keep in mind that when they did do it, we got there at 6, got alkaline water and got home by 6:22. Apparently this guy’s job is way too taxing and reading a clock and/or time management is a skill that he simply hasn’t acquired at this stage in his life. You might even consider allowing him to lie down in between customers to conserve energy—assuming he gets up to do his job.
Linda L Ramirez (Lupeita)
Love this place ? Best Ice Cream Friendliest Ppl Best Water and They Even Clean Jugs When There is Residue ?
Linda L “Lupeita” Ramirez
Love this place ? Best Ice Cream Friendliest Ppl Best Water and They Even Clean Jugs When There is Residue ?
Monica L.
We love this hidden gem! The customer service is great even when they're busy. The ice cream is my daughter's favorite! This is a wonderful locally owned business that I'm happy to support!
Vojin Damjanac
Good prices and friendly staff.
Tanya W.
BEST ICE CREAM on the Monterey Peninsula!It's Marianne's, made in Santa Cruz.I've never tried their water, but who needs water when there's ice cream!!!
A great place to fill your water and to get ice cream. Customer service is very attentive and helpful.
Josh Gendreau
Awesome people and amazing Santa Cruz ice cream
Bill N.
Absolutely the best customer service in person and on the phone. Personally I come here for the ice cream and water! Love how the selection of ice cream changes and is always fresh!
Timmy T.
I get my 8 gallons of water, and triple scoops of ice-cream here. Love the caramel and rocky road and oreo and cream
Brandon M.
Good service , and lots of options. I like that they had 5 gallon - gallons with spigots. I also like how they clean your water gallons before filling.
I'm always met with a friendly face when visiting this cozy water shop. The last few times I've been my eyes have wandered toward their selection of Marianne's ice cream, which prompted many questions about the flavors, and all of my questions have been met with the friendliest suggestions. In a day and age where good customer service is questionable, it's nice to experience great customer service.
Great people, mailing service, water, ice-cream.
I've been trekking in rush hour traffic to come here all the way from Monterey after work to get water for the past year or so, because I love the water, the Ice cream, and last but definitely most, the warm and friendly attitude of the beautiful people that work here, of whose names, I only know Misters Dylan and Mason...
Fun flavors! Super friendly staff! If you wanna quench your literally thirst with some filtered water by the 5 gallon or satisfy that sweet tooth with their variety of ice creams or milkshakes, A+ Quality isn't just for their water!
This place used to be really great and we’ve been going there since 2019 but recently we’ve decided not to go back. On 2 occasions we’ve gotten there 30 mins before closing and both times the red haired guy didn’t want to give us alkaline water because he said it takes too long and they close at 6:30. On the first occasion, another employee interjected that there was in fact time and we got the water. The 2nd time, the other employee wasn’t there and the red haired guy wouldn’t do it. Keep in mind that when they did do it, we got there at 6, got alkaline water and got home by 6:22. Apparently this guy’s job is way too taxing and reading a clock and/or time management is a skill that he simply hasn’t acquired at this stage in his life. You might even consider allowing him to lie down in between customers to conserve energy—assuming he gets up to do his job.
Love this place ? Best Ice Cream Friendliest Ppl Best Water and They Even Clean Jugs When There is Residue ?
Love this place ? Best Ice Cream Friendliest Ppl Best Water and They Even Clean Jugs When There is Residue ?
We love this hidden gem! The customer service is great even when they're busy. The ice cream is my daughter's favorite! This is a wonderful locally owned business that I'm happy to support!
Good prices and friendly staff.
BEST ICE CREAM on the Monterey Peninsula!It's Marianne's, made in Santa Cruz.I've never tried their water, but who needs water when there's ice cream!!!
Restaurantji Recommends
A great place to fill your water and to get ice cream. Customer service is very attentive and helpful.
Awesome people and amazing Santa Cruz ice cream
Absolutely the best customer service in person and on the phone. Personally I come here for the ice cream and water! Love how the selection of ice cream changes and is always fresh!
I get my 8 gallons of water, and triple scoops of ice-cream here. Love the caramel and rocky road and oreo and cream
Good service , and lots of options. I like that they had 5 gallon - gallons with spigots. I also like how they clean your water gallons before filling.