Honestly McDonald in Marina California need to speak to there evening shift leader and manager, they both worry about chatting with the employees while customer wait for there food and still hold the food in hand to ragin bait a customer in getting upset for a laughter after they leave. They need to be retrained or new leader and manager to reinsurer that the customer has great customer services and is not waiting around especially when they order a head of time and still have to wait for the food like if they were walk in. No point in order by the app of the customer still has to wait and there are still slow with customer to still have them waiting. It’s bad for the McDonald imagine, the owner of this McDonald and in over all for the rest of the staff that getting include when they actually do care and put that effort. If McDonald view there security cameras they will see what I mean. In not the first time it’s happen to me but after I asked the Mexican shift or manger with the black spots under his eyes he just turn around walk away and just said he was waiting for the frying but just had the holding in his hand 12/26 around 720-730pm.
Atmosphere: 1
Food: 5
Service: 1
Victor Shōji
Got my doordash order wrong for 2 times in a row
Atmosphere: 3
Food: 4
Service: 1
Dustan Denton
All I want is the Grinch meal and it's unavailable
Atmosphere: 3
Food: 1
Service: 3
Mark Gerald
Always friendly and always get my order right
Food: 5
Service: 5
rolando zapanta
The manager discriminates customer.He helped the other customer but when I asked his assistance, he declined to help me. I already told him that the machine was not working but instead of helping me, he told me to go to the machine. So I left buying nothing.
Atmosphere: 1
Service: 1
Kevin Gonzáles
Food was accurate, fresh and hot but the soda could of used more carbonation
Atmosphere: 3
Food: 4
Service: 4
Christina Wolfe
Rule of thumb...check your order before you leave!! I love sweet tea, but 1 out of 5 times it doesn't taste good. It's disappointing. I tried the ranch chicken wrap for the first time...loved it!!
Atmosphere: 4
Food: 5
Service: 4
rojos primitives
Service was great. Food warm
Atmosphere: 5
Food: 5
Service: 5
Perla Pineda
I don’t understand how long it takes to get a medium fry I had to wait for 15 min just for that as if I wasn’t a priority I am very disappointed don’t come here if you want to wait over 15 minutes
Atmosphere: 1
Food: 1
Service: 1
Nicole E. Fox
Friendly staff members.Taking care of their Valued Customers; making sure they are satisfied and happy with their order(s)& visit. Will resolve any issue(s) right then --- whether it'll be replacing/suggesting an outage product with something similar. Or if an item(s) were missing or possibly not to the customers satisfaction --- they will make sure it's corrected.
They didn't give me my monopoly cards. I was already home when I realized they didn't give it
Curt Chaffee
It's McDonald's. Chicken nuggets and fries. Decent coffee.
Atmosphere: 3
Food: 4
Service: 4
Char Andes
Fries were dried out
Janet Mohr
Matthew at the front window is the best customer service care giver I have ever experienced. His bright smile and charm greets me every time I experience his customer care. McDonald's is very lucky to have him here. He is dead on with the orders and professionalism will lead him to greater heights. Thank you for making my day brighter Matthew!
Atmosphere: 5
Food: 5
Service: 5
Loather 87
There are some respectful and courteous employees here but there are also some employees who are very bitter in how they speak to customers
Vegetarian options: Mcdonalds is surely Not the place to go if you are a vegetarian.
Kid-friendliness: There is no world famous mcdonalds safe play place at this location so it is not very kid friendly.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Sandwich, Quarter Pounder, Fries, Mcflurry, Big Mac, French Fries, Sausage, Double Quarter Pounder with Cheese, Cheeseburger, Sausage Mcmuffin, Sausage Mcmuffin with Egg, Big Breakfast with Hotcakes, Mcdouble, Hamburger
Honestly McDonald in Marina California need to speak to there evening shift leader and manager, they both worry about chatting with the employees while customer wait for there food and still hold the food in hand to ragin bait a customer in getting upset for a laughter after they leave. They need to be retrained or new leader and manager to reinsurer that the customer has great customer services and is not waiting around especially when they order a head of time and still have to wait for the food like if they were walk in. No point in order by the app of the customer still has to wait and there are still slow with customer to still have them waiting. It’s bad for the McDonald imagine, the owner of this McDonald and in over all for the rest of the staff that getting include when they actually do care and put that effort. If McDonald view there security cameras they will see what I mean. In not the first time it’s happen to me but after I asked the Mexican shift or manger with the black spots under his eyes he just turn around walk away and just said he was waiting for the frying but just had the holding in his hand 12/26 around 720-730pm.
Atmosphere: 1
Food: 5
Service: 1
Got my doordash order wrong for 2 times in a row
Atmosphere: 3
Food: 4
Service: 1
All I want is the Grinch meal and it's unavailable
Atmosphere: 3
Food: 1
Service: 3
Always friendly and always get my order right
Food: 5
Service: 5
The manager discriminates customer.He helped the other customer but when I asked his assistance, he declined to help me. I already told him that the machine was not working but instead of helping me, he told me to go to the machine. So I left buying nothing.
Atmosphere: 1
Service: 1
Food was accurate, fresh and hot but the soda could of used more carbonation
Atmosphere: 3
Food: 4
Service: 4
Rule of thumb...check your order before you leave!! I love sweet tea, but 1 out of 5 times it doesn't taste good. It's disappointing. I tried the ranch chicken wrap for the first time...loved it!!
Atmosphere: 4
Food: 5
Service: 4
Service was great. Food warm
Atmosphere: 5
Food: 5
Service: 5
I don’t understand how long it takes to get a medium fry I had to wait for 15 min just for that as if I wasn’t a priority I am very disappointed don’t come here if you want to wait over 15 minutes
Atmosphere: 1
Food: 1
Service: 1
Friendly staff members.Taking care of their Valued Customers; making sure they are satisfied and happy with their order(s)& visit. Will resolve any issue(s) right then --- whether it'll be replacing/suggesting an outage product with something similar. Or if an item(s) were missing or possibly not to the customers satisfaction --- they will make sure it's corrected.
Restaurantji Recommends
They didn't give me my monopoly cards. I was already home when I realized they didn't give it
It's McDonald's. Chicken nuggets and fries. Decent coffee.
Atmosphere: 3
Food: 4
Service: 4
Fries were dried out
Matthew at the front window is the best customer service care giver I have ever experienced. His bright smile and charm greets me every time I experience his customer care. McDonald's is very lucky to have him here. He is dead on with the orders and professionalism will lead him to greater heights. Thank you for making my day brighter Matthew!
Atmosphere: 5
Food: 5
Service: 5
There are some respectful and courteous employees here but there are also some employees who are very bitter in how they speak to customers
Vegetarian options: Mcdonalds is surely Not the place to go if you are a vegetarian.
Kid-friendliness: There is no world famous mcdonalds safe play place at this location so it is not very kid friendly.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Sandwich, Quarter Pounder, Fries, Mcflurry, Big Mac, French Fries, Sausage, Double Quarter Pounder with Cheese, Cheeseburger, Sausage Mcmuffin, Sausage Mcmuffin with Egg, Big Breakfast with Hotcakes, Mcdouble, Hamburger
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