Friendly staff members.Taking care of their Valued Customers; making sure they are satisfied and happy with their order(s)& visit. Will resolve any issue(s) right then --- whether it'll be replacing/suggesting an outage product with something similar. Or if an item(s) were missing or possibly not to the customers satisfaction --- they will make sure it's corrected.
Loather 87
There are some respectful and courteous employees here but there are also some employees who are very bitter in how they speak to customers
Vegetarian options: Mcdonalds is surely Not the place to go if you are a vegetarian.
Kid-friendliness: There is no world famous mcdonalds safe play place at this location so it is not very kid friendly.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Sandwich, Quarter Pounder, Fries, Mcflurry, Big Mac, French Fries, Sausage, Double Quarter Pounder with Cheese, Cheeseburger, Sausage Mcmuffin, Sausage Mcmuffin with Egg, Big Breakfast with Hotcakes, Mcdouble, Hamburger
yolanda lomeli
PEOPLE, there are NO seat covers at the McDonald’s in Marina Bathrooms 🚽. NO SEAT COVERS. I guess soon there will be no toilet paper 🧻 either 🙈
Justin Clark
Chicken was clear instead of white! That is a dangerous amount of uncooked. Do NOT buy anything that goes into the fryer here! Also, not a big deal, but there was WAY too much spicy sauce, literally dripping out of the sealed food wrapper. Had to spend 10 minutes using napkins to reduce the sauce before taking a bite into a raw chicken patty.
Atmosphere: 3
Food: 2
Service: 4
Bhaven Gill
always get charged for sauce and never get it.
mike tubbs
service at this place is above and beyond
Kid-friendliness: yes theres touch screen games available
Wheelchair accessibility: yes wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Anthony Chiguina
The parking lot is not designed well for traffic. Be careful driving into the plaza and pay close attention to drivers backing up.
Atmosphere: 4
Food: 3
Service: 3
kendal
the manager lady is always rude as helllll.. they always are forgetting something or doing something wrong, then act like we did something wrong. the food seems to be fine most times when they DO get it right. but definitely don't appreciate the attitude from the lady.
Atmosphere: 1
Food: 4
Service: 1
Lindsay “LynLyn” Baldwin
Ordered 2 sweet teas no ice. Got brown water no flavor
Atmosphere: 4
Food: 1
Service: 4
PitoDaddy
The customer service was great. The employee at the register recommended the large spicy chicken sandwich after I had ordered a smaller version, and I must say that it was fantastic.
Went through drive thru , ordered 2 plain hamburgers ,2 cheese burgers, 20 piece nuggets pretty simple oreder.Told them I wanted plain hamburgers just the patties and buns. Got to the window,paid for my order. As I was driving off something told me to check my order.(always check your oder at this location, and keep your receipt)Checked the nuggets, cheese burgers and plain burgers. Opened the burgers and found them pattyless. I chuckled and went inside. It took 5 minutes just to try to get any employees attention. I finally stepped to the desk and got an employees attention. I told her the situation and thought I'd get the issue corrected quickly. The 2 employees started arguing back and forth in Spanish about what plain meant. Arguing in Spanish that that's what I ordered, just the buns. Now luckily I do speak Spanish and I'm hearing this and shaking my head. The customers that over heard my situation behind me started commenting that it was poor customer service. I got tired of the arguing so in Spanish i told them that I ordered two plain hamburgers with patties not just the buns. I looked at my receipt and got charged for the hamburgers not buns. These two employees were very unprofessional. So after the employee made like 3 or 4 other orders my two plain hamburgers finally came out. If this is kind the kind of service I'm receiving for $20 an hour, maybe it's time for Mcdonalds to close up shop. This location definitely needs an overhaul.
Atmosphere: 2
Food: 1
Service: 2
Jimmy Krans
rude betches. throws food to table and then tells me get up and get my drinks and when I go they're not even ready and someone who was running orders outside had to do them and then they told him he shouldn't have to do that but had the old reffing ugly betch got them ready like she said I wouldn't have had to ask the kid. and to top it all off the coffee wasn't even full and gave it to me half full and they got my order wrong.
Atmosphere: 1
Food: 2
Service: 1
Krisztian Nagy
Food's fine usually. Service is awful. Avoid if possible.
Atmosphere: 1
Food: 4
Service: 2
Jack Kelley
The morning employees know me ,best experience ever, employees so nice and my coffee is hot ,the good in things over come the bad ! Not all McDonald's are the same ,this McDonald's the best I ever been to ,I been all over this great country!thank you guys ,!
Atmosphere: 5
Food: 5
Service: 5
Jimmy Sandoval
Been going here since a kid they don't have the play place any more but over all it's a nice fast food place I don't recommend it all the time but it's a good place if u want to have good service and fast food .
Friendly staff members.Taking care of their Valued Customers; making sure they are satisfied and happy with their order(s)& visit. Will resolve any issue(s) right then --- whether it'll be replacing/suggesting an outage product with something similar. Or if an item(s) were missing or possibly not to the customers satisfaction --- they will make sure it's corrected.
There are some respectful and courteous employees here but there are also some employees who are very bitter in how they speak to customers
Vegetarian options: Mcdonalds is surely Not the place to go if you are a vegetarian.
Kid-friendliness: There is no world famous mcdonalds safe play place at this location so it is not very kid friendly.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Sandwich, Quarter Pounder, Fries, Mcflurry, Big Mac, French Fries, Sausage, Double Quarter Pounder with Cheese, Cheeseburger, Sausage Mcmuffin, Sausage Mcmuffin with Egg, Big Breakfast with Hotcakes, Mcdouble, Hamburger
PEOPLE, there are NO seat covers at the McDonald’s in Marina Bathrooms 🚽. NO SEAT COVERS. I guess soon there will be no toilet paper 🧻 either 🙈
Chicken was clear instead of white! That is a dangerous amount of uncooked. Do NOT buy anything that goes into the fryer here! Also, not a big deal, but there was WAY too much spicy sauce, literally dripping out of the sealed food wrapper. Had to spend 10 minutes using napkins to reduce the sauce before taking a bite into a raw chicken patty.
Atmosphere: 3
Food: 2
Service: 4
always get charged for sauce and never get it.
service at this place is above and beyond
Kid-friendliness: yes theres touch screen games available
Wheelchair accessibility: yes wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
The parking lot is not designed well for traffic. Be careful driving into the plaza and pay close attention to drivers backing up.
Atmosphere: 4
Food: 3
Service: 3
the manager lady is always rude as helllll.. they always are forgetting something or doing something wrong, then act like we did something wrong. the food seems to be fine most times when they DO get it right. but definitely don't appreciate the attitude from the lady.
Atmosphere: 1
Food: 4
Service: 1
Ordered 2 sweet teas no ice. Got brown water no flavor
Atmosphere: 4
Food: 1
Service: 4
The customer service was great. The employee at the register recommended the large spicy chicken sandwich after I had ordered a smaller version, and I must say that it was fantastic.
Restaurantji Recommends
Went through drive thru , ordered 2 plain hamburgers ,2 cheese burgers, 20 piece nuggets pretty simple oreder.Told them I wanted plain hamburgers just the patties and buns. Got to the window,paid for my order. As I was driving off something told me to check my order.(always check your oder at this location, and keep your receipt)Checked the nuggets, cheese burgers and plain burgers. Opened the burgers and found them pattyless. I chuckled and went inside. It took 5 minutes just to try to get any employees attention. I finally stepped to the desk and got an employees attention. I told her the situation and thought I'd get the issue corrected quickly. The 2 employees started arguing back and forth in Spanish about what plain meant. Arguing in Spanish that that's what I ordered, just the buns. Now luckily I do speak Spanish and I'm hearing this and shaking my head. The customers that over heard my situation behind me started commenting that it was poor customer service. I got tired of the arguing so in Spanish i told them that I ordered two plain hamburgers with patties not just the buns. I looked at my receipt and got charged for the hamburgers not buns. These two employees were very unprofessional. So after the employee made like 3 or 4 other orders my two plain hamburgers finally came out. If this is kind the kind of service I'm receiving for $20 an hour, maybe it's time for Mcdonalds to close up shop. This location definitely needs an overhaul.
Atmosphere: 2
Food: 1
Service: 2
rude betches. throws food to table and then tells me get up and get my drinks and when I go they're not even ready and someone who was running orders outside had to do them and then they told him he shouldn't have to do that but had the old reffing ugly betch got them ready like she said I wouldn't have had to ask the kid. and to top it all off the coffee wasn't even full and gave it to me half full and they got my order wrong.
Atmosphere: 1
Food: 2
Service: 1
Food's fine usually. Service is awful. Avoid if possible.
Atmosphere: 1
Food: 4
Service: 2
The morning employees know me ,best experience ever, employees so nice and my coffee is hot ,the good in things over come the bad ! Not all McDonald's are the same ,this McDonald's the best I ever been to ,I been all over this great country!thank you guys ,!
Atmosphere: 5
Food: 5
Service: 5
Been going here since a kid they don't have the play place any more but over all it's a nice fast food place I don't recommend it all the time but it's a good place if u want to have good service and fast food .
Atmosphere: 3
Food: 3
Service: 4
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