Did a mobile order. Was not ready. We had to wait 15 minutes while they were doing drive thru orders that can in after our order
Atmosphere: 1
Service: 1
Austin Carter
The drink was fairly standard, the service and atmosphere was horrible. First the young lady taking my order couldn’t even do it to were halfway through a male had to finish the orders. Secondly they didn’t fill the cup up all the way because I asked for no ice. When I asked about it I was told that that was policy…well if it’s policy then you are the only location I have been to in 25yr of going to Starbucks on 4 continents following that policy….
Needless to say I will not be going back.
Atmosphere: 1
Food: 3
Service: 1
Paolo Estrellado
Service is so slow.
Atmosphere: 3
Food: 3
Service: 1
Caitlyn
This is my go-to coffee shop in Marina.
Alexia Dominguez
Was ordering barista was rude (David) answered back to me in a *smart ass way*.
Atmosphere: 1
Food: 3
Service: 1
Trami Nguyen
Awesome place!
Atmosphere: 5
Food: 5
Service: 5
Jose Guevara
del Monte /res,home, AMAZING,
Atmosphere: 3
Service: 5
Charlotte Mun
Terrible service. Took 40 minutes to make a matcha latte while there were five+ people behind the counter. My food was cold by the time I got my drink. Better off going somewhere else.
Atmosphere: 4
Food: 3
Service: 1
Jaquelle -
🧜🏽♀️ As a frequent visitor to the Marina Starbucks, I can confidently say this enchanting spot is truly a gem beneath the surface! Each visit feels like a refreshing swim in crystal-clear waters, with everything consistently tasting divine.
🧜🏼♂️The baristas here are like friendly mermaids, always ready to greet you with a warm smile and a sprinkle of magic in their service. Their charm and attentiveness create a welcoming atmosphere that makes you feel right at home, even during the bustling morning rush.
🌊No matter how busy the tides may get, I’ve never felt rushed or overwhelmed. Instead, each cup of coffee feels like a carefully crafted potion, brewed to perfection. It’s a delightful experience that leaves me swimming away with a happy heart and a satisfied palate.
🚢If you find yourself near the Marina Starbucks, I highly recommend diving into this oasis. It’s a haven of good vibes, delicious drinks, and lovely baristas that will leave you feeling refreshed and ready to tackle the day! 🌊☕️✨♥️
✨Although I did write this review, I had AI polish it up for fun✨
Atmosphere: 5
Food: 5
Service: 5
M C
If I could give zero stars, I would. I visit Starbucks nearly every day, but after repeated poor experiences at the Reservation Road & Del Monte location, I’m done. Twice now, I’ve placed a mobile order and arrived at the drive-thru at the time the app indicated my drink would be ready, only to be lectured by the barista that I need to wait longer before picking it up. Today, my order was placed at 9:16 AM, with an estimated pickup of 9:20 AM—I arrived at the drive-thru at 9:19 AM and was still met with attitude.
This isn't an issue of wait times; it's about pretentious, disrespectful service. If there's an actual policy about waiting longer, it should be reflected in the app. Otherwise, staff shouldn’t be condescending to customers for following the app's instructions.
I contacted customer service, and while they were polite and offered a small service recovery credit, I declined. I’m not looking for free drinks—I just expect basic courtesy when picking up my order. Instead, I’ll take my business elsewhere.
I typically don’t have issues as I order on the app, and today I redeemed my birthday drink with my usual substitution of oat milk because I am lactose intolerant. I took my drink with me to the beach to enjoy the sun and read some, and I’m sure you can see where this is going, but the drink was not made correctly because an hour later I had the stomach rumble that meant I needed to get home quick. Thankfully I made it but what a way to spend my birthday! Please take caution with milk substitutions, I’m not just ordering with oatmilk and no whipped cream for funsies.
Food: 1
Service: 1
Kim
Extremely busy and low staffed with seemingly unhappy staff. I'd rather, next time, hold my order for coffee at a larger Starbucks. I saw a lady have to wait almost 10 minutes for a employee to grab her 2 cake pops for her kids. And there was only me ahead of her. It looks like they fill orders for pick up before they fill orders for in store customers..
David Johnson
Typical central coast service. 5 people standing around, resenting their employment
Did a mobile order. Was not ready. We had to wait 15 minutes while they were doing drive thru orders that can in after our order
Atmosphere: 1
Service: 1
The drink was fairly standard, the service and atmosphere was horrible. First the young lady taking my order couldn’t even do it to were halfway through a male had to finish the orders. Secondly they didn’t fill the cup up all the way because I asked for no ice. When I asked about it I was told that that was policy…well if it’s policy then you are the only location I have been to in 25yr of going to Starbucks on 4 continents following that policy….
Needless to say I will not be going back.
Atmosphere: 1
Food: 3
Service: 1
Service is so slow.
Atmosphere: 3
Food: 3
Service: 1
This is my go-to coffee shop in Marina.
Was ordering barista was rude (David) answered back to me in a *smart ass way*.
Atmosphere: 1
Food: 3
Service: 1
Awesome place!
Atmosphere: 5
Food: 5
Service: 5
del Monte /res,home, AMAZING,
Atmosphere: 3
Service: 5
Terrible service. Took 40 minutes to make a matcha latte while there were five+ people behind the counter. My food was cold by the time I got my drink. Better off going somewhere else.
Atmosphere: 4
Food: 3
Service: 1
🧜🏽♀️ As a frequent visitor to the Marina Starbucks, I can confidently say this enchanting spot is truly a gem beneath the surface! Each visit feels like a refreshing swim in crystal-clear waters, with everything consistently tasting divine.
🧜🏼♂️The baristas here are like friendly mermaids, always ready to greet you with a warm smile and a sprinkle of magic in their service. Their charm and attentiveness create a welcoming atmosphere that makes you feel right at home, even during the bustling morning rush.
🌊No matter how busy the tides may get, I’ve never felt rushed or overwhelmed. Instead, each cup of coffee feels like a carefully crafted potion, brewed to perfection. It’s a delightful experience that leaves me swimming away with a happy heart and a satisfied palate.
🚢If you find yourself near the Marina Starbucks, I highly recommend diving into this oasis. It’s a haven of good vibes, delicious drinks, and lovely baristas that will leave you feeling refreshed and ready to tackle the day! 🌊☕️✨♥️
✨Although I did write this review, I had AI polish it up for fun✨
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars, I would. I visit Starbucks nearly every day, but after repeated poor experiences at the Reservation Road & Del Monte location, I’m done. Twice now, I’ve placed a mobile order and arrived at the drive-thru at the time the app indicated my drink would be ready, only to be lectured by the barista that I need to wait longer before picking it up. Today, my order was placed at 9:16 AM, with an estimated pickup of 9:20 AM—I arrived at the drive-thru at 9:19 AM and was still met with attitude.
This isn't an issue of wait times; it's about pretentious, disrespectful service. If there's an actual policy about waiting longer, it should be reflected in the app. Otherwise, staff shouldn’t be condescending to customers for following the app's instructions.
I contacted customer service, and while they were polite and offered a small service recovery credit, I declined. I’m not looking for free drinks—I just expect basic courtesy when picking up my order. Instead, I’ll take my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love it
Atmosphere: 4
Food: 5
Service: 4
I met mrbeast
Atmosphere: 5
Food: 5
Service: 5
I typically don’t have issues as I order on the app, and today I redeemed my birthday drink with my usual substitution of oat milk because I am lactose intolerant. I took my drink with me to the beach to enjoy the sun and read some, and I’m sure you can see where this is going, but the drink was not made correctly because an hour later I had the stomach rumble that meant I needed to get home quick. Thankfully I made it but what a way to spend my birthday! Please take caution with milk substitutions, I’m not just ordering with oatmilk and no whipped cream for funsies.
Food: 1
Service: 1
Extremely busy and low staffed with seemingly unhappy staff. I'd rather, next time, hold my order for coffee at a larger Starbucks. I saw a lady have to wait almost 10 minutes for a employee to grab her 2 cake pops for her kids. And there was only me ahead of her. It looks like they fill orders for pick up before they fill orders for in store customers..
Typical central coast service. 5 people standing around, resenting their employment
Atmosphere: 1
Service: 1
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