Very rude employees. They do not care about their customers. They speak to them very disrespectful.This was our favorite place to stop. NotEver
Atmosphere: 1
Food: 1
Service: 1
rherr 424
It has been a few years since I have been here, but I will, never, ever return to Freetime Java, nor will my husband who is a much more frequent customer. Earlier tonight, my grandmother was taken to the hospital, and after being in the ER for hours, I needed a break and DIRE need of some coffee. I went to her house to get a few things for her when she is discharged after which, I went to Freetime Java, it is the only actual coffee shop open at this time, and there is not much more that is unappealing than gas station coffee that was brewed hours ago.I pulled up at the speaker around 2:15 AM. After sitting at the speaker for about five minutes before being even acknowledged, a woman came on the speaker and immediately said “I have to go on my lunch, I’ll be back in 30 minutes”. it definitely caught me off guard, and I had said, “ so I can’t order now…?” But got no response at all. I sat there for another minute or so before backing out. It might be worth mentioning that there was a car in front of me at the window.Primarily, my frustration and irritation is with the business. if your staffing numbers requires that you need to shut down for X amount of time so the employee can take their lunch—post it. Make it known. Something!!! The employee was also very rude though. There was no “hi” no “I’m sorry, but…” no nothing like that. I genuinely would have left disappointed, that is all, if there would’ve been at least a smidge of good customer service provided when telling me that I couldn’t order.Even if they are the only coffee shop open in the area., I will never return there or to the gas station even.
Service: 1
Brianna L.
Idk why I keep going, been around 4-5 times and each time terrible customer service and even worse tasting drinks. Just skip this place and go to Dutch next door.
Michelle McEntire
The girls are always so friendly.
Atmosphere: 5
Food: 5
Service: 5
Cynthia D'Orazi
I've been going there for years always polite people working however tonight's graveyard shift was behaving atroeissly toward the customers waiting in line at the drive threw having their friends drive up and conversing w/them 15 min at a time using foul language so loud I could hear with engin ,music&air on. Owner should make huge changes to that shift 7/2/2023
Atmosphere: 1
Food: 4
Service: 1
Cynthia D
Normally I'd give their employees a 10 but not anymore the graveyard shift tonight7/2/2023 behaved as if they were on Jerry springer it was so bad that the other cars behind me left (3 cars).
tiltmode
They don't use real coffee there it's just a premix blend powder you can taste just ask them! it it's very chalky very sad don't support them.
Atmosphere: 1
Food: 1
Service: 1
patrick cooper
Just as good as Starbucks except with a
Atmosphere: 4
Service: 4
Jen L.
Chunky Monkey Blended Frappe!! Soooo good. Fast & Friendly service. The place is quiet & clean. The prices are very affordable. $6.50 for an x-lrg. The taste was so much better then Starbucks or Dutch Bros. Found my new coffee place.
Kajababy
My favorite place to get my Americano made by Melissa she is great customer service and always makes my Day better. Good job Melissa ☺️ your amazing and I appreciate your positive attitude and the way you treat me as a friend not just a customer ???❣️
My favorite place to get my Americano made by Melissa she is great customer service and always makes my Day better. Good job Melissa ☺️ your amazing and I appreciate your positive attitude and the way you treat me as a friend not just a customer ???❣️
Atmosphere: 5
Food: 5
Service: 5
Amanda Kay
Since the first time I visited and ordered the "Go bananas" with whip and add a shot I've been hooked!! I visit at least every other day!! The girls are so friendly!
Atmosphere: 5
Food: 5
Service: 5
Mai Dood
Better than ordinary gas station coffee. But the times when theyre clutch and the only option, theyre closed for half hour at a time. Sporadically. And when theyre open, there are better options.
Miklo Guadiana
Excellent drinks and good food,employees are friendly
Atmosphere: 5
Food: 5
Service: 5
Katherine M.
They are always so helpful! Everything they make is amazing! The ice tea is always fresh!!! Love grabbing my coffee and tea here!
Very rude employees. They do not care about their customers. They speak to them very disrespectful.This was our favorite place to stop. NotEver
Atmosphere: 1
Food: 1
Service: 1
It has been a few years since I have been here, but I will, never, ever return to Freetime Java, nor will my husband who is a much more frequent customer. Earlier tonight, my grandmother was taken to the hospital, and after being in the ER for hours, I needed a break and DIRE need of some coffee. I went to her house to get a few things for her when she is discharged after which, I went to Freetime Java, it is the only actual coffee shop open at this time, and there is not much more that is unappealing than gas station coffee that was brewed hours ago.I pulled up at the speaker around 2:15 AM. After sitting at the speaker for about five minutes before being even acknowledged, a woman came on the speaker and immediately said “I have to go on my lunch, I’ll be back in 30 minutes”. it definitely caught me off guard, and I had said, “ so I can’t order now…?” But got no response at all. I sat there for another minute or so before backing out. It might be worth mentioning that there was a car in front of me at the window.Primarily, my frustration and irritation is with the business. if your staffing numbers requires that you need to shut down for X amount of time so the employee can take their lunch—post it. Make it known. Something!!! The employee was also very rude though. There was no “hi” no “I’m sorry, but…” no nothing like that. I genuinely would have left disappointed, that is all, if there would’ve been at least a smidge of good customer service provided when telling me that I couldn’t order.Even if they are the only coffee shop open in the area., I will never return there or to the gas station even.
Service: 1
Idk why I keep going, been around 4-5 times and each time terrible customer service and even worse tasting drinks. Just skip this place and go to Dutch next door.
The girls are always so friendly.
Atmosphere: 5
Food: 5
Service: 5
I've been going there for years always polite people working however tonight's graveyard shift was behaving atroeissly toward the customers waiting in line at the drive threw having their friends drive up and conversing w/them 15 min at a time using foul language so loud I could hear with engin ,music&air on. Owner should make huge changes to that shift 7/2/2023
Atmosphere: 1
Food: 4
Service: 1
Normally I'd give their employees a 10 but not anymore the graveyard shift tonight7/2/2023 behaved as if they were on Jerry springer it was so bad that the other cars behind me left (3 cars).
They don't use real coffee there it's just a premix blend powder you can taste just ask them! it it's very chalky very sad don't support them.
Atmosphere: 1
Food: 1
Service: 1
Just as good as Starbucks except with a
Atmosphere: 4
Service: 4
Chunky Monkey Blended Frappe!! Soooo good. Fast & Friendly service. The place is quiet & clean. The prices are very affordable. $6.50 for an x-lrg. The taste was so much better then Starbucks or Dutch Bros. Found my new coffee place.
My favorite place to get my Americano made by Melissa she is great customer service and always makes my Day better. Good job Melissa ☺️ your amazing and I appreciate your positive attitude and the way you treat me as a friend not just a customer ???❣️
Restaurantji Recommends
My favorite place to get my Americano made by Melissa she is great customer service and always makes my Day better. Good job Melissa ☺️ your amazing and I appreciate your positive attitude and the way you treat me as a friend not just a customer ???❣️
Atmosphere: 5
Food: 5
Service: 5
Since the first time I visited and ordered the "Go bananas" with whip and add a shot I've been hooked!! I visit at least every other day!! The girls are so friendly!
Atmosphere: 5
Food: 5
Service: 5
Better than ordinary gas station coffee. But the times when theyre clutch and the only option, theyre closed for half hour at a time. Sporadically. And when theyre open, there are better options.
Excellent drinks and good food,employees are friendly
Atmosphere: 5
Food: 5
Service: 5
They are always so helpful! Everything they make is amazing! The ice tea is always fresh!!! Love grabbing my coffee and tea here!