Burger King

1645 Heartwood Dr, McKinleyville
(707) 840-6001

Recent Reviews

Anne Colvin

We went through the drive tonight. What a bad experience. We ordered 6 chicken sandwiches and two sprites. The chicken sandwiches were so old that I couldn't chew them. They were supposed to have cheese on them and none of them had any. I went with the receipt they took it and took the bag of chicken sandwiches back thru the window. They were gone two minutes and tried to say those were new what a waist of my money and all I wanted to do is have burger king food for dinner with what I had left with my SSI check.

Atmosphere: 1

Food: 1

Service: 1

Jason Cudney

I would give 0 stars if I could. Have always had horrible service at this location. Placed my order online. Waited in drive thru for 15 min. Then waited at the window for 5 min. Just to be told they where out of what I ordered. Then I get told I can't get a refund and have to choose something else. The get parked for another 6 min as numerous cars who ordered leave before me. This place should no longer be open.

Armeda Reitzel

Thank you for great customer service, Dillon and Jack!Such great customer service! Thank you, Dillon and Jack! We purchased two fish sandwiches (a special treat!) on March 27, 2024 and really enjoyed them. We thought that the dining area was inviting -- well-designed and very clean. We'll be back!

Atmosphere: 5

Food: 5

Service: 5

Sharon Simmons

Bad service!! Food over cooked (chicken sandwich) frequently our orders are missing something like Fry's, Sandwich, Etc. especially if you use the convenience of the drive through! That's a joke ? One morning at the drive through window...the Burger King employee poked her head out and said we can't take your order right now!? we're short on help! Our kitchen is a mess!!....I said you're open right? (YES)....One thing I noticed is in these small towns is no efficient work order ..ie: The grills and the kitchen should have been cleaned up the night before!! So opening on time the next morning is NO Problem!! Right!? And the $$$ price of food is ridiculously HIGHER!! That kind of AWFUL SERVICE and the cost doesn't change!! This is funny!! McDonald's ( employee) up the street, commented that several times customers have come in ..telling them how terrible the service is at Burger King .. imagine that ?100 percent of the responsibility is management.!!!!!

Atmosphere: 1

Food: 1

Service: 1

Cody Hair

This place is a joke and by far the worst BK I have ever been to. Unreal slow, talking and hanging out instead of making your food. These kids have no pride in work or life. I will NEVER go here again and honestly this place should be

Atmosphere: 1

Food: 2

Service: 1

R B

I literally get sick after eating Burger King. The burger was pink.... not cooked.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Onion Rings, Fries, Nuggets, Bacon King, Whopper, Fish

Tomas L.

Staff was very apathetic and not pleasant. I waited 10 minutes for an order of fries. One of the female employees was not in uniform but "racy" street clothes. Her tight jeans were low cut in the back exposing 5 inches of her Fanny crack. I will never return there for food. I

Ellie McEntire

A service dog was behind the counter during a staff meeting belong to a staff member, jumping up, putting paws on food prep counters. Also when we walked in this same service dog growled at my dad's small Chihuahua service dog.

Atmosphere: 1

Food: 2

Service: 1

Eric Foust

Where are all the employees?What are you guys out of today?It's going to take how long?I can't dine in today?

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Fries, Sandwich

Jason Simmons

Soggy fries and onion wings. Instead of a large fry and large onion rings I got a soggy halfsies and soggy fries..... Pretty sure they just gave

Food: 1

Service: 1

Jonathan Andujar

Never open on time, don't bother in the AM. Afternoons are ok sometimes.

Delton50 Nelson50

Great staff always get my order right.Update on 11/13/23My son found some foil from where someone was smoking drugs in the bathroom. The time before there was a lady in the drive through yelling at an employ for free food and they gave her free food so she would leave and she kept on yelling at them until she dropped it all and then walked away when the police showed up. 2 weeks before that Me and my family were eating dinner and a homeless man came in stood in line for a minute than He sat down at the booth Beside us foaming at the mouth and muttering to himself and after a few minutes and after not ordering anything he stood and his bare butt cheeks was exposed. I know it's Burger King but come on I expect a little better. The foil in the toilet was the final strike for me. I will never go back.

Atmosphere: 3

Food: 5

Service: 5

Inferno Concerno

Today was a great day to get some burgers at this place, they had a dwal that was better than expected for the 2 Jr bacon cheeseburgers and it seemed somebody actually cared about what they were doing when they made them! I hope they have that guy/girl train everyone. I'm

Service: 5

Brad Youngquist

Raise your hand if you have ever been to the worst BK ever! *everyone who has been to the Mckinleyville BK just raised their hands...including the employees*

Atmosphere: 1

Food: 1

Service: 1

krenda w.

This use to be a horrible place to eat ddirty slow and bad customer service but has changed for the better food is good and hot place is clean and customer service is great five stars since last year they Rule everyone should go try it again under new management and it shows

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