Starbucks

Don't waste your time with a mobile order just get on line

Atmosphere: 1

Food: 3

Service: 1

Waited 15 minutes just to buy a gift card. The store was not busy. And it took the employee 5 minutes just to acknowledge the line in the lobby. Employees were very slow moving. Batista did everything in their power to ignore the line forming

Service: 1

Issues. Having worked at a Starbucks in NY I know that this place has training and management issues. Let's start by addressing the fact that there is often five or six people on staff and not one is standing at the register as a line forms. Second, the baristas often forget to ask for a name for your order and DO NOT CALL OUT NAMES WHEN SERVING DRINKS. They just set the drinks out for customers to guess. I've had a number of people touching my drink thinking it was theirs or actually just taking it and leaving. Third, order a pour over coffee and the barista will start serving you at the checkout counter, um no thanks. I don't need to transact money while you are pouring coffee and cream. Fourth, the manager, or franchisee as I assume, does not offer the correct training to her staff. Starbucks has insane training in coffee and tea brewing in order to ENSURE CONSISTENCY AROUND THE WORLD. There is no consistency other than drinks being inconsistent and terrible. I love chocolate, but I order a grande mocha and I'm choking. Why? Because the cup was only about 3/4 full and still fully sweetened. Ugh. This place is a failure in terms of product and service and reflects poorly on the Starbucks corporation. Last, but definitely not least, this parking lot has the biggest pothole in Humboldt county and is definitely a driving hazard and could possibly be a sanitation problem too as it is next to a church that provides overnight space for struggling locals.

Atmosphere: 4

Food: 4

Service: 3

Best Food I've ever seen

Kid-friendliness: No kids allowed

Wheelchair accessibility: Maybe

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Terracotta Recycled Plastic Tumbler - 16 FL Oz

Love my drinks

Atmosphere: 5

Service: 5

The crew here always brightens my day with their friendly smiles and delicious coffee. It’s the perfect way to start the day.”. ?

Atmosphere: 5

Food: 5

Service: 5

I waited in the drive through line without moving for over 15 minutes.

Atmosphere: 2

Food: 3

Service: 1

Drinks were ready when we arrived.

Atmosphere: 5

Food: 5

Service: 5

It's Starbucks. Because of some of there policy's, it's not a good atmosphere for me.

Atmosphere: 1

Food: 2

Service: 3

This is a great Starbucks with some great people!!! Definitely stop by!!!

Wheelchair accessibility: It's wheelchair accessible. Little tricky with parking!

Atmosphere: 5

Food: 5

Service: 5

Beyond the fact that this particular Starbucks is very, very slow, Starbucks corporation is a major contributor to the Heritage Foundation and Project 2025.

If that is the type of world you want to live in, keep getting your coffee here. But if you want to live in a world where we actually take care of one another, go buy your coffee from a local business.

Atmosphere: 1

Food: 2

Service: 2

Always pleasant

Atmosphere: 5

Food: 5

Service: 5

Go through the drive thru. Do NOT go into the establishment to order. I went in since the drive thru line was a little longer than usual. Not a single person inside when I went in. I ordered 2 vanilla lattes. Took 22 minutes to make 2 lattes that were ordered to be the exact same, only to receive one overly sweet one and one with no sweetener at all. Drive thru experience has always been fine at 4 to 5 stars. 0 stars for inside service.

Atmosphere: 3

Food: 3

Service: 2

Consistent, friendly, great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lavender Oatmilk Latte

Good coffee and quick service. Adrian was Fantastic! Thank you for your service and friendly conversation. Give that man a raise

Atmosphere: 5

Service: 5