Starbucks

I visited this Starbucks twice a day for a week while I was busy looking for homes in the area. All of the crews working were very kind, courteous, and friendly when I visited. I also witnessed the manager giving the crews pep talks at shift changes, and she seemed very diligent about making sure customers were being served well, and for the well being of her employees. I could tell that this was a very positive place to work, and to be a patron of twice a day. Thank you!

Atmosphere: 5

Food: 5

Service: 5

What an amazing staff they have constantly, polite, professional and really make you feel at home 😊... Plus reminds me of my hometown San Juan Bautista bakery smell. I want to his name is Parker he is a natural barista. Was fun to watch him do his thing taking care of business and the folks. Kuddos

Atmosphere: 5

Food: 5

Service: 5

Seth was very pleasant and friendly. He made the drinks perfectly, as ordered! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Rude baristas some of the rudest

Atmosphere: 5

Food: 5

Service: 1

This is one of the worst Starbucks I've been to locally. They took 30 minutes to make 2 frappuccino, I was the only car in the drive through. I decided to give it one more try and the customer service was horrible. The barista scolded me after she took my order because the beverage I ordered was off the menu. I don't recommend this location.

Atmosphere: 1

Food: 1

Service: 1

I come here multiple times a week. Every time I order it’s always wrong, the baristas are RUDE when you tell them the drink is wrong. My ICED drinks are given to me with little to no ice. I’m not really sure why I was handed a cup of warm cold brew today when I asked for extra ice. This Starbucks is genuinely terrible.

Service: 1

Great people, wonderful crew. Good vibes all around.

Atmosphere: 5

Food: 5

Service: 5

Starbucks is one of the best places to hang out.

Atmosphere: 5

Food: 5

Service: 5

Don't waste your time with a mobile order just get on line

Atmosphere: 1

Food: 3

Service: 1

Waited 15 minutes just to buy a gift card. The store was not busy. And it took the employee 5 minutes just to acknowledge the line in the lobby. Employees were very slow moving. Batista did everything in their power to ignore the line forming

Service: 1

Issues. Having worked at a Starbucks in NY I know that this place has training and management issues. Let's start by addressing the fact that there is often five or six people on staff and not one is standing at the register as a line forms. Second, the baristas often forget to ask for a name for your order and DO NOT CALL OUT NAMES WHEN SERVING DRINKS. They just set the drinks out for customers to guess. I've had a number of people touching my drink thinking it was theirs or actually just taking it and leaving. Third, order a pour over coffee and the barista will start serving you at the checkout counter, um no thanks. I don't need to transact money while you are pouring coffee and cream. Fourth, the manager, or franchisee as I assume, does not offer the correct training to her staff. Starbucks has insane training in coffee and tea brewing in order to ENSURE CONSISTENCY AROUND THE WORLD. There is no consistency other than drinks being inconsistent and terrible. I love chocolate, but I order a grande mocha and I'm choking. Why? Because the cup was only about 3/4 full and still fully sweetened. Ugh. This place is a failure in terms of product and service and reflects poorly on the Starbucks corporation. Last, but definitely not least, this parking lot has the biggest pothole in Humboldt county and is definitely a driving hazard and could possibly be a sanitation problem too as it is next to a church that provides overnight space for struggling locals.

Atmosphere: 4

Food: 4

Service: 3

Best Food I've ever seen

Kid-friendliness: No kids allowed

Wheelchair accessibility: Maybe

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Terracotta Recycled Plastic Tumbler - 16 FL Oz

Love my drinks

Atmosphere: 5

Service: 5

The crew here always brightens my day with their friendly smiles and delicious coffee. It’s the perfect way to start the day.”. ?

Atmosphere: 5

Food: 5

Service: 5

I waited in the drive through line without moving for over 15 minutes.

Atmosphere: 2

Food: 3

Service: 1